Brand Certified
Panera Bread
4.0(490 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
8511 Colonnade Center Dr, Raleigh, NC
27615, United States
Certified by Panera Bread • Mar 01, 2026
(919) 861-9300
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/nc/raleigh/8511-colonnade-center-dr
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Raleigh is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
4.0
490 reviews
5 stars
261
4 stars
109
3 stars
39
2 stars
31
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with many reports of rude or unhelpful staff, while some employees received praise for their friendliness and proactive assistance.
Food Quality
Food quality is often described as good, but there are frequent complaints about portion sizes, presentation, and inconsistencies in preparation.
Cleanliness
Multiple reviews mention cleanliness issues, particularly in the bathrooms and dining areas, which detracts from the overall experience.
Atmosphere
The atmosphere is generally appreciated, with positive comments about the seating options and ambiance, though some noted it can be crowded.
Order Accuracy
There are numerous complaints regarding incorrect orders and slow service, particularly with mobile and curbside pickups.
- MAM1SS AdventureFeb 18, 20265.0Clean. Food quick and hot - no wait at 4:30 Wednesday afternoon Con - cracks in the pleather seats make it feel like one is sitting on razor wire! Hailey was very helpful and brought my food to the table, as I have a broken foot. Small hot chocolate; cup of chili; full size brownie: $13.63 including tax & a 50¢ tip.
- SBSydni BolesFeb 15, 20261.0AWFUL customer service. I went into this Panera bread to order take out, and 2 workers (1 white woman-heavy set and 1 black woman-rather tall) were snickering and talking about my appearance as I am minding my own business. DO NOT COME HERE IF YOU LOOK EVEN A LITTLE DIFFERENT THEY WILL JUDGE YOU AND MAKE YOU FEEL AWFUL ABOUT YOURSELF. Spoke to Kirk the manager who stated he would be speaking to them. @panerabread hire better employees.
- EJE JJan 27, 20263.0Do smiles exist in this place? Why do people go into customer service positions only to scowl at their customers!? Enough said!
- AGAnthony GonterJan 22, 20265.0Went here twice recently for lunch, ordered throught the app, pickup times qere accurate. Sandwiches i tried so far are great. Chips are good. Overall good lunch and these days not much more the any other fast food place.
- ABAmina BDec 5, 20251.0I came to pick up an order, but the employee and what appeared to be his supervisor were chatting and completely ignored me. When he finally turned around, he didn’t even greet me and just said, ‘It’s in the back,’ as if I was supposed to know where that was. The interaction felt very rude and unprofessional.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Raleigh accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread in Raleigh?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on weekends.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread offers both delivery and pick-up services.
Can I make an order online for rapid pick-up or delivery at Panera Bread?
Yes, you can order online for rapid pick-up or delivery through their website or mobile app.
What types of meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What is the address and location of Panera Bread in Raleigh?
Panera Bread is located at 8511 Colonnade Center Dr, Suite 110, Raleigh, NC 27615, USA.
What payment methods does Panera Bread accept?
Panera Bread accepts American Express, cash, Discover, MasterCard, and Visa.
Are there any nearby places of interest around Panera Bread?
Yes, nearby places include Genji Sushi Bars North Raleigh, The Eye Institute OD, PA, and Market at Colonnade Center.
How can the Market at Colonnade Center benefit customers visiting Panera Bread?
Customers can shop for groceries or other items at the Market at Colonnade Center before or after enjoying a meal at Panera Bread.
Are there wellness and beauty services near Panera Bread?
Yes, nearby wellness and beauty services include The Joint Chiropractic, Samuel Cole Salon, and Bella Nail Spa.
Brand Certified Facts from Panera Bread
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