Panera Bread

4.1
527 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Raleigh is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8511 Colonnade Center Dr, Raleigh, NC
27615, United States

Hours

Reviews

4.1
527 reviews
5 stars
283
4 stars
121
3 stars
43
2 stars
31
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being undercooked or poorly presented, while others praised the freshness and taste.

Service Issues

Many reviews highlighted slow and inconsistent service, with some customers experiencing rude staff and long wait times for orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms and dining areas.

Atmosphere

The atmosphere received positive feedback for being lively and comfortable, with some enjoying the upstairs seating and outdoor options.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were criticized for poor attitudes and lack of professionalism.
  • BD
    Bradley Deckert
    Oct 5, 2025
    2.0
    The food presentation is very sloppy and for the price, not worth it. The men's room at this location is consistently nasty - this morning the sink was covered in nasty hairs like someone had shaved and not rinsed out the sink.
  • SP
    Steve P
    Sep 26, 2025
    4.0
    The food was very good however they gave me an alternative bread for the panini, which was a little disappointing. Other than that, the quality and consistency of the food is solid and the service received was outstanding.
  • TN
    The Celestial Nomad
    Sep 12, 2025
    5.0
    10/10 for the atmosphere! There is a section upstairs you can go that is so chill and quiet. It even has a little fireplace ;) Also, there is a guy that seems to be a manager, or maybe just loves what he does. He greets everyone, is very friendly and informative. His smile went a long way. Food was great, and staff were nice!
  • NW
    Nathan Webb
    Sep 12, 2025
    3.0
    This location is convenient to a lot of N. Raleigh. Unfortunately, I have found the services hit and miss. Sometimes they're prompt and friendly. Other times slow and unwelcoming. Generally the food is good and as expected for Panera Bread. Here again though consistency is lacking at this location. I do enjoy the atmosphere and it's one of the rare Panera breads in the area to have a second floor. Also the fireplace is a nice touch when they have it on. Typically there is outdoor seating. You may find parking to be hard to find. Overall, I hope they up their game.
  • KL
    Katrina Lacaria
    Aug 3, 2025
    5.0
    Daniel working this afternoon was fantastic! He helped our family of four get our food to the 2nd floor without being asked. I've never had such proactive service at a Panera. Thank you, Daniel!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Raleigh accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread in Raleigh?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on weekends.