CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Raleigh is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times, poor service, and rude staff, particularly during busy hours.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and food preparation areas.
Food Quality
There were numerous complaints about food quality, including incorrect orders, lack of fresh ingredients, and small portion sizes.
Customer Experience
While some customers praised specific staff members for their friendliness and helpfulness, many expressed frustration with overall service and management.
Pricing Concerns
Several customers felt that the prices were too high for the quality and portion sizes of the food offered.
CC
Cody Calton
3 days ago
1.0
Worst experience ever , I got there at 10:30
On the dot and they wouldn’t serve me breakfast knowing breakfast ended yes at 10:30. Guess they never heard of customer service and making the customer happy . You could have made me a breakfast sandwhich being that it was still breakfast . And then when I decided okay well I’ll go to lunch then , they would change the bread that i wanted because they only serve that bread for breakfast . Make the customer happy and you won’t get one star review and now is see there is a reason this place had a 3.7 star rating .
KD
Kai Dinshaw
Nov 11, 2025
1.0
I have ordered Chicken noodle soup from here before and it was always delicious. The new recipe is absolutely awful! Thickening agents and mushy ingredients. YUCK!
JC
Joaquin C
Oct 26, 2025
2.0
Not good service on the weekends.
CC
cindy chu
Oct 15, 2025
1.0
It took 30 minutes to get an easy Pick 2 order and the salad was mostly arugula which was not in the description and did not blend with the dressing. All the staff worked on large orders in front of me instead of allowing the many single orders waiting to get served in a timely fashion. The staff was very rude to those of us who voiced our frustration. I should have read the reviews.
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بلقاسم Belkacem ناهي Nahi
Oct 11, 2025
1.0
This place needs strong management
I was standing to order eating for someone to take my order for longtime
No one cares
Once I got someone she told me we don’t have what you want
Ridiculous as an answer