Panera Bread

3.9
708 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Raleigh is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
7840 Alexander Promenade Place, Raleigh, NC
27617, United States

Hours

Reviews

3.9
708 reviews
5 stars
350
4 stars
159
3 stars
72
2 stars
43
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised friendly service, others reported rudeness and lack of attention.

Food Quality

Many customers expressed disappointment with food quality, citing smaller portions and inconsistent freshness.

Pricing Concerns

Several reviews mentioned rising prices while food quality and portion sizes have declined, leading to perceptions of poor value.

Cleanliness and Atmosphere

The cleanliness of the location received mixed reviews, with some praising the ambiance while others noted dirty tables and a dingy environment.

Order Accuracy

There were multiple complaints about incorrect orders and issues with the app, leading to frustration among customers.
  • PS
    Pamela Schalk
    2 days ago
    5.0
    I went here for lunch and my sandwich and soup were ready in just a few minutes. Everything was delicious. Staff are friendly and helpful.
  • CB
    Clelethiona Barrow
    6 days ago
    5.0
    Went back the food and atmosphere was still great. Great customer service.
  • DT
    David Tyeryar
    Nov 12, 2025
    1.0
    Walked in at 11:30. 20 minutes to get our food. Really bad.
  • GW
    Gary Whitcraft
    Nov 6, 2025
    5.0
    Love their Fugi apple salad.
  • CJ
    Cassandra Jones
    Oct 27, 2025
    5.0
    It is so nice to stop by here. Everyone is so nice and personable. They remember my order every time without me having to say anything. The manager is real nice and makes sure everything came out alright. They really go the extra mile.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Raleigh accept reservations?

No, Panera Bread in Raleigh does not accept reservations.

What are the operating hours for Panera Bread Raleigh?

Panera Bread Raleigh is open daily from 7:00 AM to 9:00 PM.