Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Raleigh off Greens Dairy Road and Capital Blvd and next to Michael's.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.0
3,182 reviews
5 stars
1,879
4 stars
487
3 stars
254
2 stars
172
1 star
390
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality varied significantly; while many customers praised attentive and friendly servers, others reported long waits and inattentive service.
Food Quality
Food quality received mixed reviews; some customers enjoyed well-cooked meals, while others experienced issues with overcooked or poorly prepared dishes.
Staff Recognition
Several servers, particularly Emily and Cody, received high praise for their exceptional service, contributing positively to the dining experience.
Atmosphere
The restaurant atmosphere was generally appreciated, though some customers noted issues with noise levels and seating conditions.
Management Response
Management was noted for addressing customer complaints effectively in some instances, but there were also reports of poor handling of issues.
- GGGoodfella Dave G5 days ago1.0Terrible pick up experience was not even busy inside waited 35 mins for a soup and salad whoever was working the door was rude and couldn’t even apologize for the wait and food was more then under whelming truly won’t be going back to This Outback and hire better more competent staff!!!!!!!!!!
- WPWill PerezNov 16, 20255.0Spencer and Donell are awesome! They made sure that we had a great experience. We had a few challenges last time we were here, and Spencer went above and beyond to make things right last time. Today's visit went great. Donell took very good care of us. Definitely will keep coming back because of Spencer and Donell.
- MPMrs PerryNov 15, 20253.0We come here about 2 times a month and have been for a while. Tonight was very off . Nothing seemed to be going right. Wrong drink got salad before my appetizer. Steak was overcooked (it’s usually on point) ! It was my anniversary dinner and just was not the same tonight.
- MMMNov 13, 20251.0Potentially the worst customer service experience ive had in a while. I was there for veterans day and it felt like no on knew how to run a restaurant. All the hidden dirty laundry was out in the open i.e complaints about co workers, complaints about working, being tired etc. Everything was dirty, they didn't schedule enough people apparently, we were ignored and i had to basically coach them and get their attention to take our order, coach how to pour a beer, ask for silverware. I hope no one else especially a veteran experienced this. Worst experience. When we FINALLY got our food it wasn't actually too bad. But to sit across and hear a complaints about working for 7hrs in nice conditions as a multi time deployed combat vet....on top of all that. Dude....work ethic has clearly drastically declined. This location is THE poorest representative of this chain. Sheesh!
- GNGreg NealNov 12, 20254.0It was Veterans Day and they were running a special for Veterans. I greatly appreciate them doing that. The issue is they weren't prepared for it. They were understaffed and the planning for it wasn't done well. There were communication issues as well. All that said, they people there were working hard and doing the best they could. I'm not trying to be critical, but truthful. I hope they take lessons learned and do it again next year.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the hours of operation for Outback Steakhouse on Fridays?
Outback Steakhouse is open from 11:00 AM to 11:00 PM on Fridays.
Does Outback Steakhouse offer delivery and pickup options?
Yes, Outback Steakhouse offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Outback Steakhouse located in Raleigh?
Outback Steakhouse is located at 5200 Capital Blvd, Raleigh, NC 27604, next to Michael's.
What types of payment does Outback Steakhouse accept?
The restaurant accepts American Express, cash, Mastercard, and Visa.
Does Outback Steakhouse have a happy hour and what are the timings?
Yes, Outback Steakhouse has a happy hour every day from 4:00 PM to 6:00 PM.
Can I find gluten-free menu options at Outback Steakhouse?
Yes, there are several gluten-free menu items available. You can view them on their gluten-free menu online.
Is Outback Steakhouse family-friendly and does it have wheelchair accessibility?
Yes, Outback Steakhouse welcomes families and has wheelchair accessible parking, seating, and restrooms.
What are some nearby places to visit before or after dining at Outback Steakhouse?
Nearby places include Michael's English Muffins for breakfast or bakery items, Sweet Tomatoes for vegan dining options, and Towne Square shopping center for retail and parking.
How can customers visiting Outback Steakhouse benefit from nearby transit or services?
Customers can access services like Take 5 Oil Change for automotive needs and AT&T stores for mobile phone services nearby, making it convenient for errands before or after dining.
Where can I find more information or download the Outback Steakhouse app?
You can download the upgraded Outback App on Google Play or the App Store for mobile ordering and curbside pickup options.