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O-Ku

4.6
(1113 reviews)

Business Details

411 W Hargett St, Raleigh, NC
27603, United States
(919) 792-3777
https://www.o-kusushi.com/location/o-ku-raleigh/

About

Japanese RestaurantSushi RestaurantCocktail Lounge
O-Ku’s menu provides a fresh and innovative take on traditional Japanese sushi and cuisine. Located in the Warehouse District of downtown Raleigh, the restaurant offers rare and unique dining options with traditional sashimi and specialty rolls, highlighting seafood from the finest fish markets in Tokyo and Hawaii alongside local and seasonal ingredients. Reminiscent of traditional Japanese culture, O-Ku’s menu is comprised of signature starters, contemporary Japanese entrees and seasonal traditional sushi that reflect the uniquely designed space. The beverage program is built around quality ingredients that celebrate Japanese culture .

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

O-Ku
411 W Hargett St, Raleigh, NC
27603, United States

Hours

Reviews

4.6
1,113 reviews
5 stars
872
4 stars
126
3 stars
52
2 stars
32
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service, with specific mentions of staff going above and beyond for special occasions.

Food Quality

While some dishes received high praise for freshness and flavor, others were criticized for being mediocre or not meeting expectations given the price.

Atmosphere

The ambiance was frequently described as beautiful and inviting, although some reviews noted issues with noise levels making conversation difficult.

Wait Times

Several reviews mentioned long wait times for food, which detracted from the overall dining experience.

Special Occasions

The restaurant is noted for making special occasions memorable, with personalized touches and complimentary items for celebrations.
  • RM
    Riley Mongoven
    2 days ago
    5.0
    Amazing customer service & food. The atmosphere is very sophisticated and restaurant is clean. Asked right away about any dietary restrictions and provided lemon/cucumber for waters. Sarah was our waitress and she was very knowledgeable about the menu and friendly! I highly recommend the white spider roll. Will definitely come again!!!
  • SR
    Sarai Rodriguez
    Feb 22, 2026
    3.0
    Came in at 5:15pm, no one was there, and it took almost two hours for our sushi rolls to come out. We were a party of two. I think the waiter forgot to put our order in on time or something. He kept making excuses for why the kitchen was behind and why our food was coming out late. The person right next to me had her food before us, and she came in after. We didn’t want to hear about him blaming the kitchen staff for our food being late. At least the sushi rolls were good.
  • HT
    Haydn Thomas
    Feb 18, 2026
    5.0
    My fiance and I came on Friday night before Valentine's day-- we were celebrating our first date, which was at Oku just over a year ago. And celebrating our recent engagement! Gerry was our server and was so kind and conversational. Food was 10/10 and service was 20/10. They made us feel so special and even had a special dessert for us at the end, with a signed card from the staff. Truly a beautiful experience, and can't rave enough about it!!
  • HL
    H L
    Feb 17, 2026
    2.0
    I hesitate so greatly to make this review. We had the best server that I could’ve asked for. Thank you so much to Eric for making our day a little bit better when the experience that we had at Oku was less than desirable. Let me start with the fish. For the price that you pay at Oku, you were expecting quality fish, the way that Sushi Mon or Shijiri would be able to provide you. The fish had incredibly fishy after taste, which is not supposed to be a thing with Nigiri or sashimi. Granted, they were short staffed this night for the kitchen, so I am wondering if the fish handling was not the way that it normally was. Either way, I was not impressed with the quality of the fish. The other thing I judge sushi places on a lot is the rice. I am unsure why this rice was so mushy and had a lot of vinegar flavor. Normally sushi rice is supposed to have a sweeter vinegar flavor, but not mashed up together in a ball the way that the Nigiri was served. I am not impressed. We even ordered a salmon appetizer that was called usuzukuri. The amount of salt that was on these raw pieces of salmon should be illegal. Honestly, it would be better if the dish had no salt at all. It was better that way when it came out a second time. I couldn’t eat the first one. I was so shocked by the amount of soy sauce that was given - it felt like the whole piece of sushi could drown in it. We tried to order the A5 Kagoshima Tartare, and they were out of that. Thank goodness, because we were originally warned that it would take 20 extra minutes. We were in this restaurant for 2 hours waiting on food for around 30-45 minutes per course. The main thing that made the night, funny enough, was the dishes that the server Eric was nice enough to provide us. The Shishido peppers were delicious and grilled to perfection. Dessert was also provided, and those donuts? Best thing ever. Overall, it is thanks to the service that this place even gets two stars at all. I am expecting better from a sushi place that is this highly rated and this expensive. our server explained to us that the kitchen was incredibly understaffed this night, but it just doesn’t make up for the actual quality of the food that they were sending out. By the end of the night, I actually wanted them to cancel my two rolls that I had ordered, but they said it was coming out in the next two minutes. I really wanted to be out of that restaurant. The dessert was to-go. If you want to get Omakase, go to Omakase by Kai. If you want nice sushi, go to the places recommended above. This is not worth it for a chain. I will not be spending this level of money again to be so disappointed in a sushi experience. We chose to spend our 10 year anniversary here and went home exhausted and over the night.
  • AN
    Andrew Nguyen
    Feb 14, 2026
    5.0
    My girlfriend and I ate here on Feb. 13th and it was the best dining experience we’ve had in NC. The food tasted amazing and our server Gerry did an exceptional job going over anything we had questions about. We did end up having a bone in one of our appetizers when there shouldn’t have, and when we brought it up the manager came and personally apologized, took the item off our bill, AND offered us a free dessert to make up for it. Unfortunately they don’t validate parking and the menu is a bit pricey, but the service quality far exceeds any con. Great place with great people!

Frequently Asked Questions About O-Ku

Does O-Ku accept reservations?

Yes, O-Ku accepts reservations and you can book a table through their OpenTable link.

What type of cuisine does O-Ku specialize in?

O-Ku specializes in traditional Japanese sushi and cuisine with an innovative and fresh take, featuring seafood from Tokyo, Hawaii, and local ingredients.

Brand Certified Facts from O-Ku

O-Ku partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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