McDonald's

Reviews

• RH

  Ryan Hynes

  2 days ago
  2.0
  Waited 25 minutes to get my breakfast. Got pancakes with no syrup, no knife and fork. I was eating inside, and saw that the line stretched around the resturaunt and moved slow as a snail. If it wasnt sunday, I would have gone to chick fila.
• DS

  Denzell Smith

  Feb 22, 2026
  1.0
  I had such high hopes!!!! I stopped by tonight at this specific location because I worked late and wanted to be closer to home after eating. I fully intended to dine in, but after being ignored by several staff members AFTER they stared at me directly, not caring to say “we’ll be right with you” or even saying “hello” and then 20 minutes later, being acknowledged ONLY AFTER the food delivery man who came in AFTER ME was greeted and pointed to me saying, “he’s been waiting since I came in”……it was only THEN, that I was approached. I wish GOOD customer service existed among restaurant chains CONSISTENTLY, but it’s just not the case. I eventually got my food (I wasn’t about to drive somewhere else as tired as I was), and then got home to see that they didn’t even fill my fries up - this is a medium portion fry in a large container!!!! McDonald’s, please do better!! Maybe there’s been no real push to fix anything because we’re still going to purchase the food while complaining about the incompetence, but at some point, why not just take a book from some of your peers and boost up the standard on customer service????? It goes a looooooooong way!!!! It could mean someone (I am someone) frequenting your location because it’s closest, or going somewhere further because they will feel seen/acknowledged and respected for monies they’re spending!!
• LS

  Louis Stabile

  Feb 22, 2026
  1.0
  I was really hoping to sit down and have a nice lunch today. When we walked in, there was absolutely nobody running the front of the house. We were forced to order through the kiosk which took so much longer than if we ordered with a live human being. Not only that, but there was an annoying alarm that was going off non stop for over at least 3 minutes. I won't be back.
• BL

  B L

  Feb 21, 2026
  1.0
  This location is terrible. Im going back to the knightdale blvd location. Every time I go I have to pull up to the 1st window and wait. Even when its just like 1 or two people behind me. They consistently mess up my order. I ordered two mcgriddles and they gave me two egg mcmuffins. Now I waited 10 minutes for them to get this right. Im thinking as im sitting at the first window, that when they come to give me my food it will be correct. Nope. I dont mind an egg mcmuffin but damn I paid for a mcgriddle and I gave you the receipt. No one told me anything. Girl said here is your order and I drove off thinking that was it. Service is terrible here. I gave them grace a few times but this was it.
• LD

  Layanna Doria

  Feb 11, 2026
  1.0
  How can a brand new Mc Donalds be SO BAD? I was really looking forward to this new location since is super close for me (I usually go to the Knightdale one which is way better), and the new Publix is also great but oh boy, it is THAT BAD. The burgers, fries, everything sucks. I tried 3 times, tried to give some grace “maybe they are still learning/getting a hang of it”, but no. Is just bad, re-heated food, bad cooking… orders getting wrong… gave up. Sticking to Knightdale one for now.