McDonald's

3.2
928 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7301 Six Forks Road, Raleigh, NC
27615, United States

Hours

Reviews

3.2
928 reviews
5 stars
294
4 stars
171
3 stars
130
2 stars
77
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional behavior from staff, with many experiences of slow service and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with complaints about dirtiness and lack of maintenance.

Food Quality

There were consistent complaints about food being overcooked, cold, or not prepared correctly, leading to dissatisfaction with the meals.

Drive-Thru Efficiency

Customers noted long wait times in the drive-thru, with some experiencing issues with order accuracy and staff responsiveness.
  • NL
    Naomy L
    Jan 2, 2026
    1.0
    They never have milkshakes, or they put them out of order so they don't have to make them. The last time I went, my takeout order was missing the fries, and the place is always very dirty.
  • LC
    Leslie Carpenter
    Dec 22, 2025
    5.0
    Went through the drive-through. Order was correct. Service was friendly.
  • JP
    Jessica Peditto
    Dec 19, 2025
    1.0
    One of the worst locations in Raleigh…employees are rude and you always have to double check your order because if you don’t trust me, they will mess it up. I literally waited 25 minutes for 2 chicken biscuits.🤦🏻‍♀️
  • AA
    Ah64armt
    Dec 9, 2025
    1.0
    People working are great here. One employee helped me carry my order to my car since I was handicapped. The process to order has become 100% profit driven for them. The kiosk they installed do not speed up anything at all but it does eliminate employees to pay. I am not an employee with McDs and should NEVER be required to act as such. If they wish to give me a 10% or 20% discount maybe because my labor and time to do the labor is not free regardless of what these companies think.
  • SS
    Scarlett Santos
    Dec 8, 2025
    5.0
    Today I picked up a breakfast order around 9ish AM. I was waiting in my car and the guy who came out to give me my order walked up and did the McDonald’s “ba da bop bop bop” tune and honestly, made my day. Customer service is a lost art. He was friendly, precise and professional. I hope he and the manager read this so they realize that people still value the little things and how they make them feel.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7301 Six Forks Road, Raleigh?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the McDonald's drive-thru service available?

The drive-thru is open every day from 6:00 AM to 11:00 PM.