McDonald's

3.2
921 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7301 Six Forks Road, Raleigh, NC
27615, United States

Hours

Reviews

3.2
921 reviews
5 stars
292
4 stars
171
3 stars
129
2 stars
78
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unresponsive staff, particularly during evening hours.

Food Quality

Many reviews highlighted consistently overcooked food, including burnt items and poor preparation, leading to dissatisfaction.

Cleanliness

The dining area and bathrooms were often described as dirty and poorly maintained, raising concerns about hygiene.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unprofessional behavior.

Operational Problems

Issues such as the ice cream machine being out of service for extended periods and inconsistent menu availability were commonly noted.
  • PS
    Pamela Schalk
    2 days ago
    5.0
    Went through the drive thru to pick up lunch. Wasn't too long of a line. My food was fresh and hot. Staff was friendly.
  • JM
    Jack Manning
    2 days ago
    1.0
    They rather rudely refused to serve me unless I paid with cash or used the mobile app. I feel deeply hurt by this and frustrated. Never coming to this location again!
  • RJ
    Rob Johnson
    3 days ago
    5.0
    Great staff!!
  • ML
    Mike Luihn
    Nov 15, 2025
    5.0
    Got the McRib it was worth it!
  • AE
    Ashlyn Elam
    Oct 19, 2025
    2.0
    I don't dislike McDonald's. Do not go to this particular location. Go to the one on creedmore instead. I've never had a bad experience at that one. I work next door to the six forks location and almost every time I go something is wrong. They frequently take way too long at the drive through. The smash burger patties (not the quarter pounders) often have a weird, dry, papery texture. I recently went, they gave me the wrong order. In the past when they did that I ignored it because what I got was close enough. But I really don't like big macs so I went in to get it fixed. When I asked for them to fix it, they gave me another wrong order. While they were giving me the second wrong order of the day, someone else was holding up the bag that I handed back to them (and had already eaten fries out of) trying to figure out who it belongs to. It was, of course, a drive through order. I don't leave reviews like this when I have one or two issues once or twice. This is an ongoing problem with this location.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7301 Six Forks Road, Raleigh?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the McDonald's drive-thru service available?

The drive-thru is open every day from 6:00 AM to 11:00 PM.