McDonald's

3.3
848 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6320 Battle Bridge Road, Raleigh, NC
27610, United States

Hours

Reviews

3.3
848 reviews
5 stars
288
4 stars
167
3 stars
108
2 stars
88
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Wait Times

Consistently long wait times were mentioned, with customers experiencing delays both in the drive-thru and inside the restaurant.

Food Quality

Several reviews noted that the food was often cold, improperly cooked, or not fresh, leading to a negative dining experience.

Cleanliness

Some customers pointed out the need for better cleanliness in the dining area and restrooms.
  • CH
    Christopher Hendrick
    Dec 30, 2025
    1.0
    Bad customer service the person thats working the front right now approximately 9:30am 12-30-2025. Didn't put my Hash brown in with the Big Breakfast Order. Not even napkins, so rude I didn't ask about the Hash brown. I just won't comeback back.
  • MD
    Maritza Diaz
    Nov 28, 2025
    5.0
    Best place for food
  • DH
    Donna Hill
    Nov 16, 2025
    1.0
    It didn't seem busy but it took a long time to place and pick up a small, simple order. The order was not even correct.
  • JF
    Jake Flint
    Nov 12, 2025
    1.0
    Waited 15 minutes for (1) snack wrap. Avoid.
  • GR
    Grayson Robbins
    Nov 8, 2025
    2.0
    Cold food. 2 minutes ride home. Worst burger of my life. Bought 2 1/4 Pounders, no cheese. Specifically asked for 4 ketchup packs. Ate half of one, threw 1 1/2 away. And NO ketchup packs!🤬

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Raleigh, NC is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.

What are the delivery hours for this McDonald's?

Delivery is available from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.