McDonald's

3.6
2421 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6250 Capital Blvd, Raleigh, NC
27616, United States

Hours

Reviews

3.6
2,421 reviews
5 stars
886
4 stars
559
3 stars
423
2 stars
170
1 star
383

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru and during mobile orders, with some experiencing long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and modifications not being honored.

Customer Service

Feedback varied, with some praising friendly staff and managers like Franklin, while others reported rude service and poor management.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold meals, undercooked items, and cleanliness issues.

Playground and Cleanliness

The play area received positive remarks for being clean and well-maintained, although some noted that tables needed more frequent cleaning.
  • LW
    Latisha Whitley
    2 days ago
    1.0
    I honestly hate coming here. The boy didn’t hear my order because when I got to the window to pay he had his AirPods in his ear. I had to sit in wait for my order. They have these young adults who don’t care. Some have poor customer service. Coming to work with scarfs on their head. Close the window on you before you make sure everything is good. These establishments will go down because of the poor customer service.
  • MW
    Michael Wheeler
    Jan 3, 2026
    5.0
    Manager/drive thru cashier lady is super friendly. She runs a tight ship which makes this mcdonalds better than any surrounding restaurant
  • MA
    Moisés Aguilar
    Dec 29, 2025
    5.0
    Son muy rápidos por que hay mucho Hispanic trabajando.
  • TR
    Tinya Ramirez
    Dec 13, 2025
    1.0
    Waited in the drive thru after placing a mobile order for 10 minutes and barely moved bc the line was so long. Changed to counter pick up and waited another 20 and I couldn't cancel bc it was a mobile order. Slowest fast food order we've experienced in a while. Avoid this location if you want prompt service.
  • SS
    Swoop -S-
    Dec 6, 2025
    3.0
    It's Mickey D's ......what do you need to know? Some are better than others and some are better or worse depending on the time of day! LOL! The upside is even though everything is more expensive now McDonald's is doing their best to keep food and drink affordable. You have to ask yourself is your time and money worth the wait and possible aggravation? Because the line is usually long. I went for coffee. Simple. Easy. But somehow Mickey D's can sometimes screw this up. It's a 50/50 shot which explains the 3 star middle-of-the road review. Note after bot reply: I'm sure the stakeholders will take care of this travesty immediately!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6250 Capital Blvd, Raleigh?

McDonald's at 6250 Capital Blvd in Raleigh is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.