McDonald's

3.6
2400 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6250 Capital Blvd, Raleigh, NC
27616, United States

Hours

Reviews

3.6
2,400 reviews
5 stars
875
4 stars
557
3 stars
422
2 stars
167
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly with mobile orders and drive-thru, leading to long wait times.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and issues with special requests not being fulfilled.

Staff Performance

While some customers praised individual staff members for their friendliness and helpfulness, others reported rude behavior and poor management.

Cleanliness

The cleanliness of the dining area and play area received mixed reviews, with some praising it while others noted dirty tables and unsanitary conditions.

Food Quality

Feedback on food quality was varied; some customers enjoyed fresh and hot meals, while others experienced undercooked or unsatisfactory food.
  • TG
    Tony G
    Nov 6, 2025
    5.0
    Definitely one of the better locations in the area and very clean to boot. Fries were crispy to perfection. The employees seem to be a lot more prompt and efficient here as well. Had a lot of bad fast food experiences recently but this one has renewed the faith.
  • JT
    Josiah Tobes
    Nov 3, 2025
    5.0
    I don’t usually write reviews, but I felt compelled to share how outstanding my experience was thanks to Franklin. From the moment I walked in, he set the tone for excellent service. Franklin greeted everyone with genuine warmth and professionalism, making sure every customer felt seen and valued. When a small issue came up with my order, Franklin handled it personally and with such grace — no excuses, just quick action and a sincere desire to make things right. You can tell he truly cares about both his customers and his staff; the whole team seemed motivated and happy under his leadership. It’s rare these days to encounter someone who combines efficiency, kindness, and integrity so effortlessly. Franklin is the kind of manager who turns an ordinary visit into a memorable experience. Because of him, I’ll definitely be coming back — and recommending this place to everyone I know.
  • JJ
    Jerry
    Oct 27, 2025
    1.0
    I have been to this McDonald’s atleast twice a week for the last 3 weeks. Everytime I have place a mobile order atleast 5 minutes before walking in. And still everytime I wait over 10-15 minutes for my food and everytime but once my food has either been wrong or missing sauces or not even given the correct cup or fry container for monopoly. I have watch many people walk up to the counter and order and have there food within a minute or 2 of ordering but my ticket is still just sitting on the counter in the back with nobody making it. This is ridiculous!
  • AW
    Allen Williams
    Oct 27, 2025
    1.0
    Im going to stop coming here. 3 times I tell them I want 3 syrups for my pancakes. They charge me for the extra ones which you use to get 2 anyway but they cheap out now and only give 2. And of course they only give me 1
  • ZZ
    Zach
    Oct 26, 2025
    5.0
    I must say I love this place I remember I came in the afternoon and again late at night I saw the same worker working A DOUBLE? I believe his name was Alex He Was working driving thru and doing window late at night He was fast He admitted he made a mistake when making my order but I didn’t complain he apologized and Smiled he looked tired but he was full of energy who ever he is I hope to see him again he was such a hard worker his smile I say was sweet I smiled back would recommend to come here For the service Alex provided 5 STARS❤️

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6250 Capital Blvd, Raleigh?

McDonald's at 6250 Capital Blvd in Raleigh is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.