Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
875 reviews
5 stars
338
4 stars
179
3 stars
147
2 stars
68
1 star
143
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with food freshness, including rotten apples and raw meat, while others praised the food as hot and delicious.
Customer Service
Mixed reviews on customer service; some staff were friendly and professional, while others displayed poor attitudes and rudeness.
Cleanliness
Several customers noted cleanliness issues in the dining area and bathrooms, with some describing the environment as dirty.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to frustration among customers.
Speed of Service
Service speed varied widely, with some customers experiencing quick service while others faced long waits.
- CBChristina B2 days ago3.0Normally busy , moves fast so food is typically good. When they are slow they do seem to give out cold and dry burger meat, old hard fries and old coffee.
- LLLucie6 days ago5.0Teresa is the best employee and she gives me my food quickly 🫰🏼
- KKKYUBOK KIMNov 2, 20255.0The food is delicious and the working people are kind.
- VGValerie M. GantzlerOct 20, 20254.0Ate in. Quick service. Brought food to our table. Tables and chairs were messy.
- JFJessica FieldsOct 18, 20251.0Be careful when it comes to the freshness of the food. I brought a kids meal and I typically just hand the kids their food and its bon appetit. The apples we recieved in the kids meal were rotten.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours every day, except on Fridays when delivery service starts from 6:00 AM to 11:59 PM.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's offers drive-thru service 24 hours a day, seven days a week.
What types of pickup and delivery services are available?
Available services include curbside pickup, delivery, same day delivery, and no-contact delivery.
What payment options does this McDonald's accept?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 9698 Falls Of Neuse Rd, Raleigh, NC 27615, United States.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order via the McDonald's App available for iOS and Android devices.
Can I earn rewards when ordering from this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards program.
What nearby fitness facility can customers visit before or after dining at McDonald's?
Snap Fitness gym is located nearby and can be a great place to work out before or after your visit to McDonald's.
Are there shopping options near this McDonald's location?
Yes, nearby shopping options include Kohl's department store, Falls Pointe Shopping Center, and Hallmark Creations gift shop.
Where can customers find banking and ATM services close to McDonald's?
Nearby banking and ATM services include Falls Pointe BC, Fifth Third Bank & ATM, First National Bank ATM, Bank of America ATM, and Coinme ATM.