Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
880 reviews
5 stars
344
4 stars
178
3 stars
146
2 stars
69
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for friendliness while others are criticized for rudeness and poor attitude.
Food Quality
Concerns about food freshness and preparation, with reports of stale items, incorrect orders, and even raw meat.
Cleanliness
Inconsistent cleanliness reported; some customers noted clean dining areas while others mentioned trash and unsanitary conditions.
Speed of Service
Service speed varies; some customers experienced quick service while others faced long wait times and order inaccuracies.
- MGMarck GeneusDec 30, 20255.0I love them ! early morning shift is so on point !!!
- DLDaniel LorenzDec 10, 20252.0The person sweeping the floor and cleaning the inside was the one that just put my food in the bag and handed it to me. That’s disgusting.
- KWKathy WaltonDec 10, 20255.0This location is the best for customer Service and staff. There is always someone Up front to assist you the wait period is Not long at all. Other locations are lacking Staff so the wait time is longer thanks.
- NRNick' ie RobinsonDec 7, 20251.0So I just left out of here I asked for some nuggets fresh so they literally took some old nuggets put them back in the grease and gave them to me. This is very disturbing because especially with today’s economy and the rise of cost with everything I don’t think it’s a hardship for a restaurant to cook your food the way you asked for it, especially when you’re willing to wait. I didn’t say anything to the manager or anything at this moment because I’m just extremely tired and I don’t feel like having a back-and-forth with anybody but just like in my job even when I don’t feel like doing something as long as it’s within regulations and within policy and procedure, I do it because a person has a right, especially if they’re spending their hard money and I don’t have money just to throw away
- LLLucieNov 17, 20255.0Teresa is the best employee and she gives me my food quickly 🫰🏼
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours every day, except on Fridays when delivery service starts from 6:00 AM to 11:59 PM.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's offers drive-thru service 24 hours a day, seven days a week.
What types of pickup and delivery services are available?
Available services include curbside pickup, delivery, same day delivery, and no-contact delivery.
What payment options does this McDonald's accept?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 9698 Falls Of Neuse Rd, Raleigh, NC 27615, United States.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order via the McDonald's App available for iOS and Android devices.
Can I earn rewards when ordering from this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards program.
What nearby fitness facility can customers visit before or after dining at McDonald's?
Snap Fitness gym is located nearby and can be a great place to work out before or after your visit to McDonald's.
Are there shopping options near this McDonald's location?
Yes, nearby shopping options include Kohl's department store, Falls Pointe Shopping Center, and Hallmark Creations gift shop.
Where can customers find banking and ATM services close to McDonald's?
Nearby banking and ATM services include Falls Pointe BC, Fifth Third Bank & ATM, First National Bank ATM, Bank of America ATM, and Coinme ATM.