McDonald's

3.7
1077 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8305 Creedmoor Rd, Raleigh, NC
27613, United States

Hours

Reviews

3.7
1,077 reviews
5 stars
410
4 stars
256
3 stars
182
2 stars
87
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly and efficient staff while others report rude behavior and long wait times.

Food Quality

Food quality is inconsistent, with reports of cold or stale items, missing ingredients, and poorly prepared meals.

Cleanliness

Cleanliness issues were noted, particularly in bathrooms and dining areas, with some customers expressing dissatisfaction.

Order Accuracy

Numerous complaints about incorrect orders and missing items highlight a significant issue with order accuracy.

Management Issues

Several reviews mention poor management and unprofessional behavior from staff, impacting overall customer experience.
  • LG
    Louis G
    2 days ago
    2.0
    The manager during our afternoon visit was clearly focused on druve-thru traffic and those using the dining room were left waiting a ridiculously long time. Our order was simply a 6-nugget value meal and we waited 12 minutes before approaching the cashier to inquire on the order. Only then did someone grab our ticket and begin filling the order. Inexcusable for the franchise. I'd avoid dining in if at all possible.
  • CP
    Cassie Pate
    6 days ago
    2.0
    Ordered through Uber eats, sandwich is wrong and was supposed to have buffalo ranch sauce and instead i received a buffalo
  • MQ
    Mark Quinnan
    Nov 9, 2025
    1.0
    This location is less like a restaurant and more like a post-apocalyptic scavenger hunt, where napkins, straws, and basic human interaction are legendary artifacts, passively guarded behind the counter by a staff of unsung heroes just trying to survive another shift without making eye contact. A truly memorable experience. There is the manager that avoided my 3x attempts to ask him about my counter pickup. When I caught another employee; who then asked the manager, he replied, I threw it over there". We had the joy of encountering an employee who communicated via a series of dramatic grunts and only made eye contact with the floor. Her sigh of annoyance when I requested a straw for a smoothie (the ultimate customer entitlement, how dare you!) was the cherry on top of this spectacular service sundae. Speaking of smoothies, I guess I expected the monopoly prize that says free, no purchase necessary, would be free, but when ordered via the app, this location added a mysterious 49-cent charge for the free smoothie. ..and let's not forget the thrilling dining companion who tried to use dramatic hair flips and an "entitled attitude" to persuade us to "do her a favor"and buy her breakfast. She said she had no money ..but her elaborate braids and 13" Apple iPad suggested otherwise. I know a professional breakfast grifter when I see one. She will do well in this location with no resistance from staff.
  • WC
    Wanda Cox
    Nov 4, 2025
    5.0
    Service was fast, food was hot and Joann does a awesome job entertaining customers..she has great customer service skills!
  • SD
    Stephania Duarte
    Nov 3, 2025
    1.0
    I ordered through the app and the guy in window said the order wasn’t there and that he was not gonna give me the food because he couldn’t see it even with me showing him my phone with the payment and correct place. He made me order again and assured that the first order wouldn’t be charged and it was. I feel the guy just stole it. Terrible service

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8305 Creedmoor Rd, Raleigh?

McDonald's at 8305 Creedmoor Rd, Raleigh is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services 24/7, including same-day and no-contact delivery options.