McDonald's

3.1
1185 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7991 Fayetteville Rd, Raleigh, NC
27603, United States

Hours

Reviews

3.1
1,185 reviews
5 stars
351
4 stars
209
3 stars
161
2 stars
90
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Customers reported unsanitary conditions, particularly in the dining area and restrooms, with some noting a lack of cleanliness overall.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration and disappointment.

Food Quality

Several reviews mentioned subpar food quality, including cold or improperly prepared items.

Management Issues

Feedback indicated problems with management, including unprofessional behavior and lack of effective leadership.
  • KW
    Key Woo
    Dec 25, 2025
    5.0
    It’s always nice and clean and the service is always great. Sometimes crowded but they work really hard to get your order out fast. I always have breakfast here .
  • GG
    Gabriel Galindo
    Dec 24, 2025
    1.0
    Went in got in car line at 10:29 and when I got to order at 10:36. They stop severing breakfast
  • WS
    William Sherrill
    Dec 18, 2025
    1.0
    More flies than there are people in that place. I do not recommend. Our visit was 12/17/25 and it was uncomfortable watching my kids and others swat flies away in the middle of December. We had to leave early it was so bad. I can only imagine what the kitchen is like. Would you like flies with that? Not mclovin any of that.
  • JM
    june Miao
    Dec 17, 2025
    1.0
    Could not enjoy my food, gnats were flying around. I went to counter to talk to the leader, she said ok. After I walked out the door, her coworkers was mocking me to her because I was telling her about files. Rude. How do I know? My husband was still inside.
  • SA
    Salinah Alvarado
    Dec 2, 2025
    1.0
    The service at this location is absolutely insane. The 2 women at the window one of them being the manager were completely rude. Screaming and having an aggressive attitude because they couldn’t figure out the orders. Numerous smart remarks.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 7991 Fayetteville Rd, Raleigh?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

Does this McDonald's location have drive-thru service and what are the drive-thru hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM, and starting at 6:00 AM on Sundays.