McDonald's

3.5
1518 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5016-101 Spring Forest Road, Raleigh, NC
27616, United States

Hours

Reviews

3.5
1,518 reviews
5 stars
541
4 stars
335
3 stars
228
2 stars
112
1 star
302

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

There were numerous complaints about food being cold, stale, or poorly prepared, with some customers noting a decline in overall quality.

Customer Service

While some reviews praised friendly and efficient staff, others highlighted unprofessional behavior and poor service experiences.

Cleanliness

Several customers mentioned cleanliness issues in the dining area, including flies and unsanitary conditions.

Speed of Service

Service speed varied, with some customers experiencing quick service while others faced long wait times.
  • SS
    Str8fiya
    Dec 18, 2025
    1.0
    Why is it so hard to get your order CORRECT!!!!
  • NY
    Nehemiah Yisak
    Dec 11, 2025
    1.0
    Horrible experience. Stale food. Dangerous area. Avoid. Godspeed. Take Care.
  • CK
    Chris Kelly
    Dec 9, 2025
    5.0
    I mean if it's clean, and the food comes out as expected in a timely manner...I feel that's all a McDs needs for a 5 star rating...
  • JL
    Jessica Phillips Lasater
    Nov 24, 2025
    4.0
    Super efficient and employees are nice
  • LM
    Lean Mean
    Nov 15, 2025
    1.0
    If I could give it zero stars, I would this place is horrible food is dry burger dry fries, workers suck no sauce when I ordered, the fries had no salt.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Is drive-through service available at this McDonald's?

Yes, the drive-through is open 24/7 to serve customers at any time.