Brand Certified
McDonald's
3.5(1529 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5016-101 Spring Forest Road, Raleigh, NC
27616, United States
Certified by McDonald's • Mar 01, 2026
(919) 954-8880
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,529 reviews
5 stars
545
4 stars
338
3 stars
228
2 stars
112
1 star
306
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, and improperly prepared items.
Cleanliness
While some customers noted cleanliness in the bathrooms and dining areas, others reported unsanitary conditions and flies.
Staff Attitude
There were mixed reviews about staff attitude, with some praising friendly employees while others criticized rudeness and lack of professionalism.
Order Accuracy
Numerous customers experienced problems with order accuracy, including missing items and incorrect modifications.
- SJShameka JosephFeb 11, 20261.0Short manager with big glasses that look like Stewie was completely rude and condescending. All the employees are high and clueless. Only good person was the guy taking orders the girls in the window have no clue what they’re doing, I wish McDonald’s would go back to corporate. These franchises are the reason everyone loves chik fil A. Quality sucks, employees suck just everything blows. Also, pay attention to your receipt cause they will try to charge you for stuff you didn’t buy
- TPTroy PickensFeb 10, 20264.0Stopped by to use the bathroom, which was clean!
- FMFelix MirabalJan 24, 20265.0Great tasting Big Mac! Accompany by delicious fries, with a nice sweet tea. Areas are very clean, Staff is very courteous, while doing their best; answering all the customers questions.Traffic is heavy in the vicinity of this location,my friends, remember to stay safe & healthy 🙏
- BCBobby CapasoJan 23, 20261.0Worst McDonald's ever No human beings to order. No menu posted Food ordered through kiosk was all wrong. The burgers were not made the way we ordered them. They did not give us our French fries with meal deals Cold burgers Management sucks! No customer service Staff dancing around in the back not helping customers
- MIMasaku InoiJan 19, 20261.0I came here with my family late night and was greeted by a young tired female worker. That should’ve been a red flag. Why? Well that girl should know her schedule and be prepared to work. Tried to order meals for my whole family but she said that they don’t have fries ready, since they were cleaning the fryer at 2:30am. So I got only sandwiches for the family at this location. Never again I’ll be coming back this location at night! If you want some McD’s head over to the one on Capital and Calvary. The crew there are hard workers
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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