McDonald's

3.5
1507 reviews
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Business Details

5016-101 Spring Forest Road, Raleigh, NC
27616, United States
(919) 954-8880
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5016-101 Spring Forest Road, Raleigh, NC
27616, United States

Hours

Reviews

3.5
1,507 reviews
5 stars
536
4 stars
332
3 stars
228
2 stars
112
1 star
299

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold, undercooked, or poorly prepared food, including complaints about soggy fries and incorrect orders.

Service Experience

While some reviews praised friendly and efficient service, others highlighted significant issues with order accuracy and unprofessional behavior from staff.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and unpleasant odors.

Order Accuracy

A recurring theme was the frequent mistakes in orders, with many customers receiving incorrect items or missing components.

Atmosphere

The atmosphere received mixed reviews, with some praising the friendly staff while others criticized the overall environment and cleanliness.
  • LM
    Lean Mean
    Nov 15, 2025
    1.0
    If I could give it zero stars, I would this place is horrible food is dry burger dry fries, workers suck no sauce when I ordered, the fries had no salt.
  • JT
    Johnah Thorner
    Oct 18, 2025
    1.0
    Cold, soggy, every time I come here the fries are a disappointment.
  • SR
    S B (Reycan)
    Oct 15, 2025
    5.0
    Went through the drive-thru for lunch. Drive-thru lady was super nice double checked everything on the order since we had a lot of add-ons. We got parked but the order came out expeditiously and the food was delicious.
  • JD
    John Drawbaugh
    Oct 8, 2025
    5.0
    The morning crew here is friendly and super efficient. Best McDonald’s in the area.
  • AR
    AJ Reid
    Sep 30, 2025
    5.0
    I've been through the drive through twice in early mornings. Convenient reasonable breakfast. But I want to gush about the drive thru attendants. Both times were on early mornings on some of the crappiest days of my life. The first time a hispanic lady chatted with me while I was paying, and ended with a "Have a blessed day, mami!" And it made it so much better. Today was a black lady with the biggest smile. She likes to read and watch tv on the couch when it rains like this. I said that was really cozy. And she winked, blew me a kiss, and said "I love you, baby. Take care." I had to pull a few feet ahead to get out of sight so she wouldn't see me cry. Strangers being nice to me on a day like this...I guess I know where to come when I have a shitty day ahead of me and need a precious affirmation along with my Mc Griddle. <3
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Is drive-through service available at this McDonald's?

Yes, the drive-through is open 24/7 to serve customers at any time.