McDonald's

2.7
2416 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3710 Western Blvd, Raleigh, NC
27606, United States

Hours

Reviews

2.7
2,416 reviews
5 stars
566
4 stars
355
3 stars
332
2 stars
192
1 star
971

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers reported unsanitary conditions, including dirty dining areas and issues with food quality.

Management Issues

Several reviews mentioned a lack of effective management, leading to chaotic service and unaddressed customer complaints.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.
  • LF
    Leo Fraioli
    1 day ago
    1.0
    Door Dash driver and this location regularly takes 20+ minutes and sometimes 35+ minutes for simple, three item orders. Not many staff, and the floors are always sticky, too.
  • SC
    Shaun Canty
    4 days ago
    1.0
    urs ago Place an order on Christmas didn’t receive my order store was closed they kept my money and still till this day I’m fighting to get it back. Still waiting for a call from the store leader my bank is telling me it will take up to 50 days to resolve. And don’t reply to this review with a link to go to. I called corporate and still waiting for a call from your store leader or yeah and still my waiting for my money back for food I didn’t receive because you guys was closed!!
  • LR
    L R
    Jan 1, 2026
    1.0
    Hard, stale bun and equally cold fries on New Year’s Day. I can only assume they were staffed short and tried to make things in advance. The meal was also made Large without asking; the price was withheld until getting to the window.
  • DJ
    David j
    Jan 1, 2026
    1.0
    I went to this McDonalds 01/01/2026 10am . Lady at speaker NASTY, and RUDE. U did mobile order she tells me i was at wrong place. Did I know what McDonalds you were at. Then after she found my order I its was not ready. Just Awful all the way around. STAY AWAY FROM THIS STORE!
  • MS
    M Soloninka
    Jan 1, 2026
    1.0
    Horrible. Waited over half an hour to discover that no one was actually working. Don’t mind if the place is closed at times but then you can’t advertise as 24/7. Left without getting any food and will make sure to avoid this location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3710 Western Blvd, Raleigh?

McDonald's is open 24 hours a day, seven days a week, from 00:00 to 23:59.

When is the drive-through service available at this McDonald's location?

The drive-through is open 24/7, from 00:00 to 23:59 every day.