Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers reported unsanitary conditions, including dirty dining areas and issues with food quality.
Management Issues
Several reviews mentioned a lack of effective management, leading to chaotic service and unaddressed customer complaints.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.
LF
Leo Fraioli
1 day ago
1.0
Door Dash driver and this location regularly takes 20+ minutes and sometimes 35+ minutes for simple, three item orders. Not many staff, and the floors are always sticky, too.
SC
Shaun Canty
4 days ago
1.0
urs ago
Place an order on Christmas didn’t receive my order store was closed they kept my money and still till this day I’m fighting to get it back. Still waiting for a call from the store leader my bank is telling me it will take up to 50 days to resolve. And don’t reply to this review with a link to go to. I called corporate and still waiting for a call from your store leader or yeah and still my waiting for my money back for food I didn’t receive because you guys was closed!!
LR
L R
Jan 1, 2026
1.0
Hard, stale bun and equally cold fries on New Year’s Day. I can only assume they were staffed short and tried to make things in advance. The meal was also made Large without asking; the price was withheld until getting to the window.
DJ
David j
Jan 1, 2026
1.0
I went to this McDonalds 01/01/2026 10am . Lady at speaker NASTY, and RUDE. U did mobile order she tells me i was at wrong place. Did I know what McDonalds you were at. Then after she found my order I its was not ready. Just Awful all the way around. STAY AWAY FROM THIS STORE!
MS
M Soloninka
Jan 1, 2026
1.0
Horrible. Waited over half an hour to discover that no one was actually working. Don’t mind if the place is closed at times but then you can’t advertise as 24/7. Left without getting any food and will make sure to avoid this location.
What are the operating hours of McDonald's at 3710 Western Blvd, Raleigh?
McDonald's is open 24 hours a day, seven days a week, from 00:00 to 23:59.
When is the drive-through service available at this McDonald's location?
The drive-through is open 24/7, from 00:00 to 23:59 every day.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:00 AM to 2:30 AM.
How can I place an order for pickup or delivery from this McDonald's?
You can order via the McDonald's App or online at https://mcdonalds.smart.link/jfeqnrnmr for easy pickup or delivery.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a rewards program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program. More info at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What services are available at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Bojangles', Wendy's, Taco Bell, Popeyes Louisiana Kitchen, Sushi Nine, and Dairy Queen for diverse dining options.
Are there any nearby coffee shops close to McDonald's at 3710 Western Blvd?
Yes, Dunkin' is nearby and offers coffee, donuts, and smoothies, perfect for a quick drink before or after your meal.
What local services and attractions are near this McDonald's that visitors might find useful?
Nearby you can find NC State University and the North Carolina State University Confucius Institute, as well as services like Eagles Tax & Accounting, Lamar PC for IT needs, and the UPS Access Point for shipping.