Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Staffing Issues
Many reviews mentioned understaffing and chaotic operations, leading to delays and poor service experiences.
Management Concerns
Several customers expressed dissatisfaction with management, citing a lack of oversight and poor handling of customer complaints.
AW
Ardina Webster
2 days ago
1.0
I went to drive thru at 4:30 am the screen stated it should Be lunch or dinner . The manager made it clear that it is ok to speak to customers any way she would like. The screen is broken according to them so it only shows dinner. She refused to let me know what the prices were for breakfast. Sincere needs a lot of training or be fired. She does not have good customer service skills
CC
Carlos Eduardo Colmenarez
5 days ago
1.0
Poco agradable con la comida, sirven cantidad de papas fritas que otros establecimientos, en ocasiones el pedido viene faltando ingredientes, la atención es buena pero la falla en la comida es recurrente
DS
Dub Sanity
Feb 15, 2026
1.0
Spent 11 bucks on three sandwhiches friea and drink, with how they refused to say any words to me but kept me waiting for 10 minutes after showing them they gave me only one sandwhich and nothing else, i only got two
Dont order the mccickens or any chicken products here, they will give you what is easiest for them to give you instead of what you actually ordered
And they dont talk apparantly
DE
Dansherna Everette
Feb 12, 2026
2.0
I asked for a bbq sauce and when I tried to paid I was told there wasn’t a register for them to let me pay at the second second window and told me if I needed one to go around. Disappointed
BB
Business
Feb 10, 2026
1.0
Terrible service. I made an order before 4am (3:52am) on the mobile app for pick up. I arrived after 4am to pick up my food inside, only for them to say that don't have it. I still haven't gotten a refund. They need to shut this location down.
What are the operating hours of McDonald's at 3710 Western Blvd, Raleigh?
McDonald's is open 24 hours a day, seven days a week, from 00:00 to 23:59.
When is the drive-through service available at this McDonald's location?
The drive-through is open 24/7, from 00:00 to 23:59 every day.
What are the delivery hours for this McDonald's?
Delivery is available daily from 4:00 AM to 2:30 AM.
How can I place an order for pickup or delivery from this McDonald's?
You can order via the McDonald's App or online at https://mcdonalds.smart.link/jfeqnrnmr for easy pickup or delivery.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a rewards program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program. More info at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What services are available at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Bojangles', Wendy's, Taco Bell, Popeyes Louisiana Kitchen, Sushi Nine, and Dairy Queen for diverse dining options.
Are there any nearby coffee shops close to McDonald's at 3710 Western Blvd?
Yes, Dunkin' is nearby and offers coffee, donuts, and smoothies, perfect for a quick drink before or after your meal.
What local services and attractions are near this McDonald's that visitors might find useful?
Nearby you can find NC State University and the North Carolina State University Confucius Institute, as well as services like Eagles Tax & Accounting, Lamar PC for IT needs, and the UPS Access Point for shipping.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: