McDonald's

2.7
2400 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3710 Western Blvd, Raleigh, NC
27606, United States

Hours

Reviews

2.7
2,400 reviews
5 stars
564
4 stars
351
3 stars
332
2 stars
192
1 star
961

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and poor service, with many leaving without their orders or receiving incorrect items.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and unsatisfactory meal quality.

Management Concerns

Feedback indicated a lack of effective management, with many customers noting disorganization and understaffing during peak hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted good food quality on occasion.

Cleanliness and Atmosphere

Multiple reviews pointed out cleanliness issues within the restaurant, contributing to an overall negative dining experience.
  • RC
    Rebekah Cooke
    5 days ago
    1.0
    super rude employees — one guy ignored multiple customers, including myself. he turned his back to us and laughed in my face when i asked for a cup of ranch. they were out of a bunch of food options. overall super crappy experience :/
  • AB
    A Blacksheep
    Nov 13, 2025
    1.0
    Never even got my order. Last time I went through the drive through I had to wait 30 minutes and then still had to go inside. Worst McDonald's ever.
  • HM
    Harrison Márquez
    Nov 2, 2025
    1.0
    El peor restaurante de Mc Donalds al que he ido. Los empleados se creen dueños de el establecimiento y no les importa a ninguno los clientes. Hice un pedido y literalmente dure más de 1 hora esperando a que me dieran el mismo y le pregunté en varias ocasiones a uno de los empleados y simplemente me ignoraba. Si tuviera que recomendar algún restaurante este sería la peor calificación y el que jamás le recomendaría a nadie.
  • BC
    Blitz Comet
    Oct 27, 2025
    1.0
    Older gentleman named Jason, has a mole on his cheeks and looks homeless a white male. Had a very nasty experience this morning when picking up a mobile order main thing being a Macchiato. After pulling in and confirming my order I pulled to the 2nd window to be met by Jason he then handed me my food and told me, not ask but told me to pull up to the front door. I had to ask again just because Im not used too bluntness at fast food workers like that unless the customer was rude or something but then i also remembered that there a special or disabled people that also work and this mightve been one of those cases. So I listened to Jason and pull up to the front door after waiting 3-4 mins he comes out with a iced coffee with whip creme. I asked him what drink that was and he told me it was the drink that I ordered. It definitely wasn't I told him this and he went back inside after having a childish tantrum. I then went in after wards and waited for someone to help me with my order after another 3mins a nice spanish lady who couldn't speak English well tried to help me. She then went and asked Jason for the macchiato and proceed to try to hand me again another iced coffee I then explained to her by pointing at a picture that it wasn't what I ordered after wasting too much time I asked her for a sweet tea in exchange she told Jason to make it and I asked him if he had a problem and he said no I made what you ordered. I left with my sweet tea and when I finally got home was blessed with an unsweetened tea. Put Jason in the back or have him responsible for taking out trash he has zero customer service skills. I hope too not see this man again at any food place.
  • SS
    struthut
    Oct 25, 2025
    1.0
    Worst McDonald's ever, ordered a medium milkshake and got small, spicy mccrispy was all chewy on the inside, took too long for food to come out as we saw other people get theirs, even though we were here before them, and whenever the food was ready, they don't shout out the number but instead expects the person to just automatically know that their food is done. Just go to a different McDonald's

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3710 Western Blvd, Raleigh?

McDonald's is open 24 hours a day, seven days a week, from 00:00 to 23:59.

When is the drive-through service available at this McDonald's location?

The drive-through is open 24/7, from 00:00 to 23:59 every day.