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McDonald's

2.7
(2446 reviews)

Business Details

3710 Western Blvd, Raleigh, NC
27606, United States
(919) 589-5196
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3710 Western Blvd, Raleigh, NC
27606, United States

Hours

Reviews

2.7
2,446 reviews
5 stars
570
4 stars
359
3 stars
333
2 stars
194
1 star
990

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Staffing Issues

Many reviews mentioned understaffing and chaotic operations, leading to delays and poor service experiences.

Management Concerns

Several customers expressed dissatisfaction with management, citing a lack of oversight and poor handling of customer complaints.
  • AW
    Ardina Webster
    2 days ago
    1.0
    I went to drive thru at 4:30 am the screen stated it should Be lunch or dinner . The manager made it clear that it is ok to speak to customers any way she would like. The screen is broken according to them so it only shows dinner. She refused to let me know what the prices were for breakfast. Sincere needs a lot of training or be fired. She does not have good customer service skills
  • CC
    Carlos Eduardo Colmenarez
    5 days ago
    1.0
    Poco agradable con la comida, sirven cantidad de papas fritas que otros establecimientos, en ocasiones el pedido viene faltando ingredientes, la atención es buena pero la falla en la comida es recurrente
  • DS
    Dub Sanity
    Feb 15, 2026
    1.0
    Spent 11 bucks on three sandwhiches friea and drink, with how they refused to say any words to me but kept me waiting for 10 minutes after showing them they gave me only one sandwhich and nothing else, i only got two Dont order the mccickens or any chicken products here, they will give you what is easiest for them to give you instead of what you actually ordered And they dont talk apparantly
  • DE
    Dansherna Everette
    Feb 12, 2026
    2.0
    I asked for a bbq sauce and when I tried to paid I was told there wasn’t a register for them to let me pay at the second second window and told me if I needed one to go around. Disappointed
  • BB
    Business
    Feb 10, 2026
    1.0
    Terrible service. I made an order before 4am (3:52am) on the mobile app for pick up. I arrived after 4am to pick up my food inside, only for them to say that don't have it. I still haven't gotten a refund. They need to shut this location down.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3710 Western Blvd, Raleigh?

McDonald's is open 24 hours a day, seven days a week, from 00:00 to 23:59.

When is the drive-through service available at this McDonald's location?

The drive-through is open 24/7, from 00:00 to 23:59 every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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