McDonald's

3.2
1633 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4121 Blue Ridge Rd, Raleigh, NC
27612, United States

Hours

Reviews

3.2
1,633 reviews
5 stars
513
4 stars
313
3 stars
237
2 stars
151
1 star
419

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Service was frequently described as slow and rude, with many customers expressing dissatisfaction with staff attitudes.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.

Food Quality

Customers noted that food was often cold or poorly prepared, with some expressing disappointment in the freshness.

Positive Staff Experiences

A few reviews mentioned friendly and helpful staff members, indicating that there are some positive interactions despite overall negative feedback.
  • MD
    Mary Douthat
    Nov 13, 2025
    5.0
    I’m surprised this place has all the bad reviews ! The 4121 blue ridge road McDonalds in Raleigh is great . My food was fresh , I loved my Big Mac and fries . The staff were all smiling and seemed happy to serve me . I have a older model car and my gps in it isn’t updated . One of them helped me to find where I was going and offered perfect directions . Thank you ! I will definitely return to this McDonald’s
  • MR
    Mark Rosen
    Nov 10, 2025
    3.0
    Place is pretty fast and the staff are nice. My only gripe is that McDonald's charged $1.98 (not sure if it was for 2 cheeseburger or for 1) for a small quarter size big Mac sauce on a cheeseburger, it is so ridiculous, my drink cost less than the small quarter size sauce on my sandwich, smh!
  • CS
    Chris Smith
    Oct 28, 2025
    1.0
    Ordered two spicy McChickens. That's it. Had to pull forward and wait 10 minutes to receive one spicy mcchicken (with for some reason cheese added to it?) and one plain McChicken. Guess this is Trump's America for us.
  • OL
    Oakley Long
    Oct 21, 2025
    2.0
    My order took kind of a long time to make for just a four piece nugget and a large fry and for some reason they both came out cold and I only live two minutes up the street from the McDonald’s and I was baffled by why my fries are ice cold when I got to the house
  • GF
    Gamaliel Figueroa
    Oct 21, 2025
    1.0
    Provably one of the worst mcdonalds ive been to in a while. Had to go around 3 times trying to find parking cause they had a construction outside, had to order on window even though the inside was not busy at all. Young guy on his car on the parkinglot not sure if he was lifeless or just very drugged in his car with the window down. They messed up my order and did not get me the extra mcchicken for $1 which was why i went there in the first place. Gave me the soda but no straw. Cold chicken and fries. I dont even have my receipt to confirm what the hell they charged me for or be able to complain in their site.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on Blue Ridge Rd, Raleigh?

McDonald's on Blue Ridge Rd in Raleigh is open 24 hours a day, 7 days a week.

Is the McDonald's on Blue Ridge Rd open for drive-through service all day?

Yes, the drive-through at this McDonald's location is open 24/7 every day of the week.