McDonald's

3.2
1638 reviews
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Business Details

4121 Blue Ridge Rd, Raleigh, NC
27612, United States
(919) 510-5255
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4121 Blue Ridge Rd, Raleigh, NC
27612, United States

Hours

Reviews

3.2
1,638 reviews
5 stars
515
4 stars
313
3 stars
238
2 stars
152
1 star
420

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.

Food Freshness

Customers frequently reported issues with food being cold, stale, or not prepared as requested.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and tables.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • TM
    Taren mouse
    Dec 21, 2025
    2.0
    A few months back I had an issue with an order and submitted a complaint via the corporate customer service number. After a couple weeks of not hearing from the manager of the store like they said I would, I then submitted a second complaint. The manager finally called around a week later saying I could come back to the store and redeem a free drink, that he and the assistant manager would have my name recorded for when I came to redeem. I don't go to McDonald's often, so I finally decided to go redeem the drink. After waiting a while in the drive thru, speaking to multiple people, and finally being directed to the pick up window, a shift leader (or similar) said my credit could not be redeemed because the GM said no. Now I'm going through the trouble of submitting a complaint all over again because they could not keep good records on who they promised credits to.
  • SB
    Samuel Boscan
    Dec 16, 2025
    3.0
    Forgot my buffalo. Stale buns. Didn’t rly scratch that McDonald’s itch
  • MD
    Mary Douthat
    Nov 13, 2025
    5.0
    I’m surprised this place has all the bad reviews ! The 4121 blue ridge road McDonalds in Raleigh is great . My food was fresh , I loved my Big Mac and fries . The staff were all smiling and seemed happy to serve me . I have a older model car and my gps in it isn’t updated . One of them helped me to find where I was going and offered perfect directions . Thank you ! I will definitely return to this McDonald’s
  • MR
    Mark Rosen
    Nov 10, 2025
    3.0
    Place is pretty fast and the staff are nice. My only gripe is that McDonald's charged $1.98 (not sure if it was for 2 cheeseburger or for 1) for a small quarter size big Mac sauce on a cheeseburger, it is so ridiculous, my drink cost less than the small quarter size sauce on my sandwich, smh!
  • CS
    Chris Smith
    Oct 28, 2025
    1.0
    Ordered two spicy McChickens. That's it. Had to pull forward and wait 10 minutes to receive one spicy mcchicken (with for some reason cheese added to it?) and one plain McChicken. Guess this is Trump's America for us.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on Blue Ridge Rd, Raleigh?

McDonald's on Blue Ridge Rd in Raleigh is open 24 hours a day, 7 days a week.

Is the McDonald's on Blue Ridge Rd open for drive-through service all day?

Yes, the drive-through at this McDonald's location is open 24/7 every day of the week.