McDonald's

3.6
1349 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3810 Lake Boone Trl, Raleigh, NC
27627, United States

Hours

Reviews

3.6
1,349 reviews
5 stars
499
4 stars
298
3 stars
252
2 stars
104
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the food as hot and fresh, many others complained about receiving incorrect or cold items.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions in restrooms and the presence of flies.

Operational Hours

Customers expressed frustration over inconsistent operational hours, with reports of the location being closed earlier than advertised.

Positive Experiences

Despite the negative feedback, some customers noted positive experiences with friendly staff and good food.
  • FL
    Faith L
    Dec 26, 2025
    1.0
    Idk what they putting the boys through at this place but they always got a horrible attitude. I say that because I don’t see the girls a lot and when I do there’s no problem. I always have to pull around because they never wanna be ready even if you ordered one thing and somehow always end up with the attitude. It takes a good 5 minutes at the speaker for them to even hear you and always end up messing it up. I have to repeat myself way too much for such a simple and small order. If yall don’t want costumers don’t be open.
  • ED
    Emma Duckson
    Dec 18, 2025
    1.0
    Have had to wait for my food every single time I’ve come here. I always order on the app and it’s rarely more than one or two cheeseburgers. No fries and no drink. You’re lucky if anyone’s even at the window to serve you. They also always forget something. If you order a plain cheeseburger youre getting everything on the burger and if you order a sauce you ain’t getting the sauce. This place sucks.
  • CM
    Cole Matthews
    Dec 12, 2025
    1.0
    Location is listed as being open until midnight; we decided to run through at 11:25pm & did not receive a response at the drive thru. We saw employees inside and decided to pulled around to the window. After being ignored multiple times, we gave a quick beep of the horn to get their attention and finally an employee walked over to the window. He then told us they closed at 9pm…. Pure laziness.
  • CM
    Cristen M.
    Dec 6, 2025
    2.0
    This is a fairly new mcdonalds built a little over a year ago. They were extremely successful in making the parking lot and drive thru 10× WORSE than it was. Oh did I mention SMALLER Too!
  • RM
    Rebecca Normal Mom
    Nov 28, 2025
    5.0
    This is the best McDonald’s to go to because they keep to much higher standards than other locations. The fries are always hot and fresh.

Frequently Asked Questions About McDonald's

What are McDonald's regular dining hours at 3810 Lake Boone Trl, Raleigh?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru hours for this McDonald's location?

The drive-thru operates from 5:00 AM to midnight Sunday through Thursday, and extended hours until 1:00 AM on Friday and Saturday. On Sunday, it's open from 6:00 AM to 11:00 PM.