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McDonald's

3.6
(1357 reviews)

Business Details

3810 Lake Boone Trl, Raleigh, NC
27627, United States
(919) 781-0504
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3810 Lake Boone Trl, Raleigh, NC
27627, United States

Hours

Reviews

3.6
1,357 reviews
5 stars
502
4 stars
300
3 stars
253
2 stars
104
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor attitudes from staff, particularly during busy hours.

Food Quality

While some customers praised the food as hot and fresh, many others complained about receiving cold or old food, as well as incorrect items.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions in restrooms and the presence of flies.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others reported rude interactions and lack of attention to walk-in customers.
  • PP
    Paul
    1 day ago
    3.0
    It's a McDonald's. If it was a bad example it would get 1 or 2 stars, if they had a play area for the kiddos and Ronald himself brought out the meal we might be clocking 4-5 stars depending on the majesty of the experience. It was a regular McD's so 3 stars.
  • SA
    Sandhya Adhirvuh
    3 days ago
    4.0
    Food is fast and as it should be. But please update the hours. It is not open until 1am. I’ve never been able to get food after 11pm here. Even the app doesn’t denote that.
  • JJ
    JJ
    6 days ago
    4.0
    Sometimes the orders haven’t been right but I will say the food quality has been better than other locations. This location also doesn’t allow a lot of the app specials it seems.
  • EV
    Elexis V
    Feb 24, 2026
    1.0
    Just bought food here for a mobile order. Got my order super slow, the fries were cold & tasted old & left a sour taste in my mouth. Couldn't eat them, and my sandwich was just as nasty. Total waste of money to buy old food that can't be eaten.
  • AC
    Austin Carroll
    Feb 2, 2026
    5.0
    Easily the best restaurant experience of my life. Let me shout from the hills! The Lake Boone Trail McDonald's changed my life!! The customer service belongs in the hall of fame. Particularly, there is one hero who has made my experience so enriching: An employee by the name of Spencer. I've never seen an employee so polite, hardworking, and efficient. He is easily the GOAT of fast food workers, and he deserves to have his uniform retired whenever his inevitable fruitful career comes to a close. Thank you, Lake Boone trail McDonalds... I will never forget you...

Frequently Asked Questions About McDonald's

What are McDonald's regular dining hours at 3810 Lake Boone Trl, Raleigh?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru hours for this McDonald's location?

The drive-thru operates from 5:00 AM to midnight Sunday through Thursday, and extended hours until 1:00 AM on Friday and Saturday. On Sunday, it's open from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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