Brand Certified
McDonald's
2.6(210 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4325 Glenwood Avenue (Crabtree Valley Mall), Raleigh, NC
27612, United States
Certified by McDonald's • Mar 01, 2026
(919) 782-8240
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
Location
Certified by McDonald's • Mar 01, 2026
McDonald's
4325 Glenwood Avenue (Crabtree Valley Mall), Raleigh, NC
27612, United States
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.6
210 reviews
5 stars
45
4 stars
32
3 stars
21
2 stars
22
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, both in-store and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, impacting their overall experience.
Food Quality
Several reviews mentioned poor food quality, including cold or improperly cooked items.
Management Issues
Customers expressed concerns about management and staffing, citing disorganization and lack of training.
- RMRm MerrickJan 20, 20241.0I give a zero I went through drive thru placed order was given the wrong order took it back told them my order again. Given the wrong food again. I will never return to this place again. Many of bad experiences with this restaurant can’t believe how they run this establishment.
- ADAndrew DucharmeJul 15, 20221.0I sat in line for almost 30+ minutes for them to state that they don't serve drinks after 10PM. You lost 15+ customers during that timeframe due to how long it took to take their order(s). Hell, I got stuck at the ordering menu for 10+ minutes. Who ever your management consists of, they really should be looking for a new job. How does corporate even find that acceptable? Your working conditions must be barbaric.
- 222gunsJun 14, 20221.0Won't go back. I won't ever do service somewhere that forces me to use a kiosk
- KJKent JerniFeb 3, 20221.0$.99 for where he will pay $2.99 for here so full of ice I had maybe 2 ounces of soda in the cup after dumping out the ice! Everything was cold as if it had been sitting there the whole time, this is just absolutely ridiculous! I would like to come back and get a refund at some point in the near future, but I cannot! People here are rude and service is slow.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4325 Glenwood Avenue, Raleigh?
McDonald's at 4325 Glenwood Avenue, Raleigh is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 7:00 PM on Sunday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 7:00 PM on Sunday.
Can I order McDonald's delivery online or through an app?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
Does this McDonald's location have seating and is it wheelchair accessible?
Yes, this McDonald's offers seating and has wheelchair accessible entrance, seating, and restrooms.
What types of payment are accepted at McDonald's on Glenwood Avenue?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast and have a children's menu?
Yes, they serve breakfast and have a children's menu available.
Are there nearby places to shop for clothing around McDonald's at Crabtree Valley Mall?
Yes, nearby clothing stores include Belk, LOFT, Victoria's Secret, Tommy Bahama, G by Guess, Hollister Co., Ann Taylor, Aerie, American Eagle Outfitters, and Express.
What nearby dining options are available near McDonald's at Crabtree Valley Mall?
Nearby dining options include Cinnabon, Greek Fiesta at Crabtree Mall (Mediterranean cuisine), and Red Monkey Latin Fusion Kitchen (American and bar).
Are there places near McDonald’s at Glenwood Avenue for eye care services?
Yes, nearby eye care options include MyEyeDr. and Fox Eye Care Group for optometrist and eye clinic services.
What rewards or loyalty programs are available for customers at this McDonald's?
Customers can earn points for free food through MyMcDonald's Rewards program at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website