McDonald's

2.6
210 reviews
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Business Details

4325 Glenwood Avenue (Crabtree Valley Mall), Raleigh, NC
27612, United States
(919) 782-8240
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
4325 Glenwood Avenue (Crabtree Valley Mall), Raleigh, NC
27612, United States

Hours

Reviews

2.6
210 reviews
5 stars
45
4 stars
32
3 stars
21
2 stars
22
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, with many stating it took over 20 minutes to receive food.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with several customers describing rude or inattentive behavior.

Food Quality

Several customers complained about the quality of food, mentioning cold items, undercooked meat, and stale fries.

Management Issues

Many reviews pointed to poor management and staffing problems, suggesting that the location is understaffed and poorly organized.
  • RM
    Rm Merrick
    Jan 20, 2024
    1.0
    I give a zero I went through drive thru placed order was given the wrong order took it back told them my order again. Given the wrong food again. I will never return to this place again. Many of bad experiences with this restaurant can’t believe how they run this establishment.
  • AD
    Andrew Ducharme
    Jul 15, 2022
    1.0
    I sat in line for almost 30+ minutes for them to state that they don't serve drinks after 10PM. You lost 15+ customers during that timeframe due to how long it took to take their order(s). Hell, I got stuck at the ordering menu for 10+ minutes. Who ever your management consists of, they really should be looking for a new job. How does corporate even find that acceptable? Your working conditions must be barbaric.
  • 22
    2guns
    Jun 14, 2022
    1.0
    Won't go back. I won't ever do service somewhere that forces me to use a kiosk
  • KJ
    Kent Jerni
    Feb 3, 2022
    1.0
    $.99 for where he will pay $2.99 for here so full of ice I had maybe 2 ounces of soda in the cup after dumping out the ice! Everything was cold as if it had been sitting there the whole time, this is just absolutely ridiculous! I would like to come back and get a refund at some point in the near future, but I cannot! People here are rude and service is slow.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4325 Glenwood Avenue, Raleigh?

McDonald's at 4325 Glenwood Avenue, Raleigh is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 7:00 PM on Sunday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 7:00 PM on Sunday.