Brand Certified
McDonald's
3.1(1086 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2801 Old Wake Forest Rd, Raleigh, NC
27609, United States
Certified by McDonald's • Mar 01, 2026
(919) 821-3297
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,086 reviews
5 stars
333
4 stars
185
3 stars
167
2 stars
100
1 star
301
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including rude employees, long wait times, and incorrect orders.
Staffing Issues
Many customers noted that the location appears understaffed, leading to slow service and unresponsive staff.
Food Quality
Several reviews mentioned that the food was often cold, poorly prepared, or incorrect, contributing to a negative dining experience.
Management Concerns
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of effective training for staff.
- RARashid Afg5 days ago1.0Never been to slower fast food
- MAMiguel AranaFeb 22, 20261.0Mistake on our drinks, we ordered medium coffees and we received small, i did not like the service, we ask to relace it for medium size and pay the difference and still the girl refused to do it, at the end we got it because we stay waiting for what we ordered
- AFAndrew FigueredoFeb 22, 20261.0They got our drink sizes wrong and refused to take back the small ones, we ended up having a bunch of coffee in the car. I went inside to get straws and a cup holder since they forgot that, and absolutely NO ONE was at the front, i loudly called for anyone to come to the front and no one came and we ended up leaving without cup holders.
- JJJames Elledge Jr.Feb 16, 20262.0Closed early, and no acknowledgment at the drive-thru sign or the window. Just ignored me in the Drive-Thru, so I canceled the order I placed online and went somewhere else.
- MMMabellFeb 10, 20263.0I have been at this location several times. They never have anybody at the register to take your order. The girl Sonya always puts my sugar on the counter. But then they put my creamer and nakins in a bag. The young black lady is very friendly and does her job correctly when she waits on me. I think the others need training in having everything in the bag for you. Bag, creamer, sugar, stir stick, napkins. In stead of having the customer constantly ask for things. Which just slows them down. Also they need to learn to smile and say thank you. Just be polite.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2801 Old Wake Forest Rd, Raleigh?
McDonald's is open daily with varied hours: Monday-Wednesday and Sunday from 5 AM to 11 PM; Thursday-Saturday open 24 hours.
When is the delivery service available at this McDonald's location?
Delivery is available Monday-Wednesday and Sunday from 6 AM to 10:30 PM; Thursday-Saturday, delivery operates 24 hours.
Does this McDonald's offer drive-thru service, and what are the hours?
Yes, drive-thru is available daily: Monday-Wednesday and Sunday from 5 AM to 11 PM; Thursday-Saturday open 24 hours.
What types of payment methods are accepted at McDonald's on Old Wake Forest Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's for curbside pickup or no-contact delivery?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online via their delivery URL or use the McDonald's App available on iOS and Android.
Are there any nearby gas stations close to McDonald's at 2801 Old Wake Forest Rd?
Yes, nearby gas stations include bp, Costco Gasoline, and the Costco Gas Station which also offers convenience store services.
What nearby restaurants can I visit around this McDonald's location?
Nearby restaurants include Arby's, Pronto Pasta, Tropical Picken Chicken, Jumbo China Restaurant, Neo Hibachi, and Pizza Hut.
Are there any nearby convenience stores or ATMs near this McDonald's?
Nearby convenience stores include Han-Dee Hugo's and bp. For ATMs, there are Bitcoin Depot, CoinFlip Bitcoin ATM, and Chase ATM within close proximity.
Does this McDonald's location provide free WiFi and mobile ordering options?
Yes, services offered include WiFi, mobile ordering, mobile offers, McDelivery, drive-thru, and gift cards.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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