Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,064 reviews
5 stars
325
4 stars
184
3 stars
165
2 stars
98
1 star
292
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially at the drive-thru, with long wait times and orders taking too long to fulfill.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Numerous complaints were made about rude and unhelpful staff, with some customers experiencing disrespectful interactions.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to disorganized service and unhappy employees.
- CRCarlos Ramos1 day ago1.02nd time here, still the same bad experience, always same young guy rude and unprofessional, drop everything on the bag, no napkins, no ketchup and don’t even ask for it because he will give you bad aptitude .
- JFjess “jesssss” fraser2 days ago1.0This McDonalds was incredibly rude. I understand things happen, but I find it rude to degrade and laugh at your customers for your own incorrect listed hours. We went elsewhere and were much more satisfied and we were treated better.
- MBMarc BrunnerOct 28, 20251.0Every time I come here they put me to the mobile spot. They are never fast and half the time my order is wrong when they give.it to me. Has to be one.of the worst mcdonald's I have ever been too.
- TTTylerOct 17, 20251.0I literally just picked up my order through the drive-thru. They had me wait in the drive-thru section because they were busy. They came out and when I started eating my fries there were sections of my fries that were cold like they were uncooked. My fries aren't even brown and crispy like they're supposed to be. They literally look like uncooked potatoes
- SHSabrina HuffmanOct 14, 20251.0Tried to get food at 10:30. The app let me order then they turned lights off when I arrived at drive thru. Tried to call but busy. Service was awful. Would not recommend. Whoever runs night shift on Tuesdays should be fired!!!!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2801 Old Wake Forest Rd, Raleigh?
McDonald's is open daily with varied hours: Monday-Wednesday and Sunday from 5 AM to 11 PM; Thursday-Saturday open 24 hours.
When is the delivery service available at this McDonald's location?
Delivery is available Monday-Wednesday and Sunday from 6 AM to 10:30 PM; Thursday-Saturday, delivery operates 24 hours.
Does this McDonald's offer drive-thru service, and what are the hours?
Yes, drive-thru is available daily: Monday-Wednesday and Sunday from 5 AM to 11 PM; Thursday-Saturday open 24 hours.
What types of payment methods are accepted at McDonald's on Old Wake Forest Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's for curbside pickup or no-contact delivery?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online via their delivery URL or use the McDonald's App available on iOS and Android.
Are there any nearby gas stations close to McDonald's at 2801 Old Wake Forest Rd?
Yes, nearby gas stations include bp, Costco Gasoline, and the Costco Gas Station which also offers convenience store services.
What nearby restaurants can I visit around this McDonald's location?
Nearby restaurants include Arby's, Pronto Pasta, Tropical Picken Chicken, Jumbo China Restaurant, Neo Hibachi, and Pizza Hut.
Are there any nearby convenience stores or ATMs near this McDonald's?
Nearby convenience stores include Han-Dee Hugo's and bp. For ATMs, there are Bitcoin Depot, CoinFlip Bitcoin ATM, and Chase ATM within close proximity.
Does this McDonald's location provide free WiFi and mobile ordering options?
Yes, services offered include WiFi, mobile ordering, mobile offers, McDelivery, drive-thru, and gift cards.