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McDonald's

2.8
(806 reviews)

Business Details

(919) 556-8677
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2900 Wakefield Pines Drive, Raleigh, NC
27587, United States

Hours

Reviews

2.8
806 reviews
5 stars
205
4 stars
124
3 stars
107
2 stars
66
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported rude and unprofessional staff, with many experiences of poor customer service and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of food orders.

Food Quality

Feedback indicated that food was often cold, poorly prepared, or not fresh, contributing to a negative dining experience.

Cleanliness

Several customers noted unsanitary conditions within the restaurant, including dirty tables and floors.
  • BB
    BladyDos
    Feb 18, 2026
    1.0
    Could not be worse. They won’t take your order at the counter even if you’re paying cash and therefore unable to use the stupid kiosk. Then you wait what feels like hours for your cold food only for it to be all wrong. Don’t have high expectations for a McDonalds, but this one is beyond horrible.
  • IL
    Iker Leon
    Feb 13, 2026
    1.0
    This place has horrible service everytime i go there and as of recently i have went and i asked for a mccrispy plain and then they gave me pickles and two chicken patties that had just fat in it and so when i asked for a exchange it took me 15 minutes waiting for someone to come so i asked a employee to call someone and he just stared at me and then he started talking shit in Spanish to another employee thinking that i couldn’t understand what they said. This place has horrible service everytime. I would not recommend going there.
  • JS
    John Scott
    Feb 5, 2026
    2.0
    The food from McDonald's already ranks at the bottom (I hadn't had it in over a year since my recent visit)...but the food coming out of this location (I tend to go to this one) is absolutely horrible (like nothing is fresh); and shrinkflation is a real thing!
  • TC
    Taylor C.
    Jan 28, 2026
    1.0
    Ordered a McFlurry - Always a fun adventure at this location. Not only did they only fill it halfway up they gave us a soft serve didn’t “mix” it, and I paid for extra Oreo and they didn’t even give us the minimum amount that comes with a standard serving. McDonald’s should just take this off the menu if they’re not going to provide this to customer as the way it is advertised this happens at so many locations and it always happens at this location.
  • CC
    Cronox
    Jan 24, 2026
    1.0
    I have gone here a lot of times. To be honest 80% of the time they forget something and when i tell them that they forgot something is either they say they didn't or they get mad about it and give me my food in a rude way. When they forget the stuff and i tell them that they forgot something even sometimes they say they didn't i wouldn't mind it if it wasn't fof the fact that i paid for it. If i could give 0 stars for the service i would. I wonder if every McDonald's around here was like that and no. This is the worst one out of them all.

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