McDonald's

3.5
2052 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3026 Capital Blvd, Raleigh, NC
27604, United States

Hours

Reviews

3.5
2,052 reviews
5 stars
746
4 stars
427
3 stars
334
2 stars
152
1 star
393

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Speed of Service

Customers frequently complained about slow service, with long wait times reported both in the drive-thru and for in-store orders.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the restrooms, which contributed to a negative perception of the location.

Customer Experience

Overall, the customer experience was marred by a lack of attentiveness and professionalism from staff, leading to dissatisfaction.
  • NA
    Nicholas Alligood
    Dec 30, 2025
    1.0
    Wasnt able to do refund for item they didn’t have,
  • JL
    Janeth Lazo
    Dec 21, 2025
    3.0
    Pedi salsa de tomate y no me dieron y regrese para pedir y se hacian los que no escuchaban y ni miraban para el mostrador por si alguien nesecita algo mejor estaban de espaldas y me di cuenta que si me escuchaban que les hable porque la chica me dijo oh Dios por unas salsas de tomate te tuvimos esperando tanto rato lo siento me dijo
  • CC
    Carl
    Dec 16, 2025
    1.0
    I was charged $16.73 for my food there system froze up and Iwas charged for this they said it didn't go through and I didn't get my food and I paid for it. When I questioned it they looked at me like they didn't understand me. My thing is u don't understand me then you don't need to work at a restaurant that is all over America. This restaurant is usually slow and never keeps somebody at the front counter there always in the back. Place needs to shut down
  • LK
    Levi “Le savant idiot” Kelevra
    Dec 13, 2025
    1.0
    Drive-thru cashiers need to watch their attitude from talking to customers
  • AT
    Amanda Turcotte
    Dec 13, 2025
    1.0
    This is supposed to be a 24 hour location. On 12/13 at 1am I placed an order through the app. When I got there to pick up the order they told me they weren’t making any orders except DoorDash or Grubhub because they’re weren’t enough people in the kitchen. When I told them that made no sense and if there weren’t enough workers to make McDonald’s app orders then how did they magically have enough workers for Grubhub and DoorDash orders?’She mumbled the same dumb excuse and I went and happily spent my money elsewhere. I won’t be back since now I know of a different location open 24hrs.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3026 Capital Blvd, Raleigh?

McDonald's at 3026 Capital Blvd, Raleigh is open 24 hours a day, seven days a week.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery services including same day and no-contact delivery, available 24/7.