Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly during late-night hours.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned cold or improperly prepared food, with some customers expressing concerns about food safety.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and lack of responsiveness to customer complaints.
NA
Nicholas Alligood
1 day ago
1.0
Worker taking my order pretended to not understand English. I don’t have time for your childish nonsense
SR
Syntha Ray
Feb 16, 2026
1.0
MY GRANDDAUGHTER LIKES MCDONALD'S. HE WANTS TO GO EVERYDAY. WE FREQUENT THE DRIVE-THRU. THE SERVICE IS CHALLENGING. THE MANAGER IS RIDE AND THE FOOD DIFFERENT.
RR
Ro
Feb 4, 2026
1.0
Went through the drive thru took 3 car orders before it asked for mine. Was told to hold on a second twice. Should have been one lane then the other but no all three cars where in the other lane compared to me. Around 1130 at night
DA
Darwin Aguilar
Jan 29, 2026
1.0
They give me a chicken biscuit that was not fully cooked I really hope it doesn’t make me sick McDonalds fix this get better manager people the care for the business
TT
T
Jan 27, 2026
1.0
Beware of the late night food prepares. My drink had a after taste like something was in it and my food had my stomach turning in 10 minutes.