McDonald's

3.5
2040 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3026 Capital Blvd, Raleigh, NC
27604, United States

Hours

Reviews

3.5
2,040 reviews
5 stars
742
4 stars
426
3 stars
332
2 stars
152
1 star
388

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and the need to repeat orders multiple times.

Customer Service

Numerous complaints were made about rude and unprofessional staff, particularly at the drive-thru, leading to a negative customer experience.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning cold items and poorly prepared meals.

Cleanliness

There were serious concerns regarding cleanliness, particularly in the restrooms, with reports of unsanitary conditions.
  • DT
    Dan Thompson
    2 days ago
    1.0
    SOOOOOO SLOOOOOOW!!!! Never again at this location …. 😩🙄😩🙄😩🙄
  • BP
    Bettie Royster (Pumpkin)
    6 days ago
    5.0
    I used the drive- thru today. Sam was my cashier and he has an amazing voice and also very kind. He has great customer service skills. I will give him an A+. Great job Sam.
  • AH
    Ashlie Horning
    Nov 15, 2025
    1.0
    Worst experience ever. We ordered thru the mobile app got all sweet tea i walked in becuz i took a sip or my husbands sweet tea cuz he said does this taste funny to u and it did not taste like their normal tea. I go in and the lady was rude to me and I stood there for 10 plus minutes waiting for them to give us our new drinks. Everyone there tonight was not professional everyone was just playing around in the back 🙄 will not go back.
  • RB
    RJ Bosee
    Oct 27, 2025
    1.0
    Had to wait in line for 20 minutes only 5 people in the drive thru when got to the second window was told to pull into the online pickup order parking spot waited an additional 20 minutes and then had to go inside seems they somehow forgot about my order and never made it had to wait an additional 10 minutes to receive order will not come back to this location.
  • SD
    Sammy Davis
    Oct 22, 2025
    1.0
    In the middle of eating my sausage egg and cheese bagel, I bit something hard and almost cracked my tooth. I took the food out of my mouth and found this…. I’m not sure what it is but I definitely looks like a piece of rock or something. I will never be eating here again. Nothing like this has ever happened to me before and I’m extremely disappointed right now. I didn’t even finish my bagel.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3026 Capital Blvd, Raleigh?

McDonald's at 3026 Capital Blvd, Raleigh is open 24 hours a day, seven days a week.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery services including same day and no-contact delivery, available 24/7.