McDonald's

3.3
2259 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
105 E South St, Raleigh, NC
27602, United States

Hours

Reviews

3.3
2,259 reviews
5 stars
751
4 stars
399
3 stars
388
2 stars
231
1 star
490

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of orders being incorrect or poorly handled.

Food Quality

There were numerous complaints about cold or stale food, as well as incorrect orders being served.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash and unsanitary conditions noted by multiple reviewers.

Atmosphere

Classical music was mentioned as being excessively loud, detracting from the dining experience, while the presence of homeless individuals made some customers uncomfortable.

Service Speed

Customers experienced slow service, with long wait times reported during both busy and quiet periods.
  • ST
    Soft Taco
    4 days ago
    1.0
    Wasn't open during the posted hours
  • JS
    Jamill Stewart
    5 days ago
    5.0
    Staff is cool, music needs verity f.
  • TS
    Tony Smedberg
    Oct 28, 2025
    1.0
    Staff lies and has horrible customer service. They do not follow what is displayed on the menu. I bought a large iced caramel coffee partially to get a monopoly sticker and it lacked one. When i went up to the counter 10 other items had the stickers. They cheat you on their order for those participating in McDonald's monopoly
  • LF
    Laurie Froggatt
    Oct 22, 2025
    1.0
    delivered a large fry that had salt on them when I freaking ordered NO SALT and the fry box was not full more like a medium !
  • CJ
    Carolyn Michele Jones-Kirkland
    Oct 19, 2025
    1.0
    Nothing...I'm traveling out of town, had ordered 2 orders of hash brown instead got egg and cheese mc muffin. Went back for a 11pm eats, ordered double fish no tater with fries and sweet tea....got a single fish instead...my mistake, I should have checked my order before I left the drive thru....thank you that I was just visiting....

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

During what hours is the drive-thru service available?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday and on Sunday, and until 1:00 AM on Fridays and Saturdays.