McDonald's

3.3
2273 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
105 E South St, Raleigh, NC
27602, United States

Hours

Reviews

3.3
2,273 reviews
5 stars
759
4 stars
401
3 stars
389
2 stars
232
1 star
492

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash and unsanitary conditions noted.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or stale items and incorrect orders.

Atmosphere

The atmosphere was criticized for loud music and loitering, making some customers feel uncomfortable.

Positive Staff Interactions

Despite the negative feedback, some reviews highlighted friendly and helpful staff members.
  • AM
    Ada Lopez Muller
    Jan 4, 2026
    5.0
    Whoever was working on Saturday closing shift on January 3rd were the most amazing people ever. They were super sweet and very kind. I used to work at McDonald and they really were the most supportive and friendly workers. I think their names were Chaz and Noni. BEAUTIFUL
  • MM
    Michelle McCullough
    Jan 2, 2026
    2.0
    I the downtown Location on south street beside Shaw university has turned into a homeless person's retreat. And i'm not saying they're not entitled to eat but to walk in first thing you see are the displaced sitting around gathered in the back.cornwr area this is not appealing to a community that's supposed to be up and thriving.
  • KT
    Kim Turner
    Dec 25, 2025
    1.0
    Checked google and the app. Said they were open. Got there. Lights on, drive through menus up. But doors locked and not a soul in sight. Myself and other people standing and waiting trying to see if someone is maybe just in the back. Waited almost 30 mins. Nothing. Lunch break wasted, money lost.
  • KP
    Kh Plus
    Dec 18, 2025
    1.0
    Purna
  • EM
    Eduardo Mata
    Nov 25, 2025
    3.0
    Algo lento ay personas que tal vez no saben usar las pantallas se entiende y tienen que esperar mucho rato para que los atiendan en caja eyos saben que estan a i esperando y no vienen a pregunta si ya iseron la orden

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

During what hours is the drive-thru service available?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday and on Sunday, and until 1:00 AM on Fridays and Saturdays.