Brand Certified
Krispy Kreme
4.3(4107 reviews)
Certified by Krispy Kreme • Mar 01, 2026
Business Details
549 N Person Street, Raleigh, NC
27604, United States
Certified by Krispy Kreme • Mar 01, 2026
(919) 833-3682
Certified by Krispy Kreme • Mar 01, 2026
https://site.krispykreme.com/nc/raleigh/549-n-person-street
Certified by Krispy Kreme • Mar 01, 2026
About
Certified by Krispy Kreme • Mar 01, 2026
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Raleigh.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Krispy Kreme • Mar 01, 2026
Hours
Certified by Krispy Kreme • Mar 01, 2026
Reviews
4.3
4,107 reviews
5 stars
2,808
4 stars
628
3 stars
200
2 stars
132
1 star
339
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unacknowledged customers.
Product Availability
Customers frequently reported that many popular donuts were out of stock, leading to disappointment.
Quality of Donuts
While many customers praised the freshness and taste of the donuts, there were complaints about inconsistency in quality and freshness.
Operational Issues
Several reviews mentioned operational inefficiencies, such as the app not working properly, drive-thru issues, and lack of staff during busy times.
- SWStewart Willard2 days ago1.0What's the point of ordering online if the lobby is closed and I have to sit in a drive thru windows for 20 minutes (not exaggerating). This is terrible customer service and makes no sense at all. I won't be back.
- GBGary BlanksFeb 20, 20261.0Went in and they are out of regular doughnuts. Meanwhile the machine in the back is pumping out more doughnut that will have filling. Maybe start making the regular ones?
- SCSebastian CamachoFeb 15, 20261.0The person taking my order kept telling me to wait and every time she said she got it she got it wrong not to mention she gave me attitude about an order she couldn’t take properly. I would have rather waited than been asked. What’s my order six different times and then repeated back my order wrong every single time and didn’t even stir my drink
- RIRichard Jones IIIFeb 12, 20261.0I went to Krispy Kreme for donuts and was met with pretty poor customer service at the front counter. The employees were young and more focused on talking among themselves than helping customers. I waited to be acknowledged, and when I finally was, the interaction felt rushed and dismissive. It made the experience way worse than it needed to be.
- AKAllie KesterFeb 8, 20262.0It’s literally the worst store they have. Half the time I go in there and have an awful experience and the other times it’s not bad. Everytime I have an online order they mess it up so bad I get two out of twelve right. And to top it off today I have been on hold for over 30 minutes trying to fix my order. I know it’s a busy day for them but over 30??? Yall I used to work Black Friday at the mall in the food court. I never made someone wait 30 minutes to fix an order.
Frequently Asked Questions About Krispy Kreme
What are the delivery hours at Krispy Kreme Raleigh?
Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.
When can I use the drive-through service at this Krispy Kreme location?
The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.
What are the pickup hours for in-store orders?
Pickup is available Monday through Thursday and Sunday from 6:00 AM to 9:45 PM, and on Friday and Saturday from 6:00 AM to 10:45 PM.
What is the address for Krispy Kreme in Raleigh, NC?
The Krispy Kreme location is at 549 N Person Street, Raleigh, NC 27604, USA.
What dress code is recommended when visiting Krispy Kreme?
The attire is casual when visiting this Krispy Kreme location.
Can I order Krispy Kreme products online?
Yes, you can order online for pickup or delivery at https://ordering.krispykreme.com/.
What payment methods are accepted at Krispy Kreme Raleigh?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What are some nearby places of interest around Krispy Kreme Raleigh?
Nearby places include Orthopedic Surgery of the Foot and Ankle, Tri Sports, and Sugar Euphoria bakery.
Are there any convenient stores near Krispy Kreme Raleigh?
Yes, Han-Dee Hugo's and bp gas station with convenience store services are close by, making it easy to stop for essentials before or after your visit.
What nearby restaurants and bars can I visit around Krispy Kreme Raleigh?
You can explore several nearby dining spots such as Oakwood Pizza Box, Slice Pie Company bakery, and William & Company cocktail bar.
Brand Certified Facts from Krispy Kreme
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Certified March 01, 2026Yext Knowledge Graph
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