Krispy Kreme

4.3
4086 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Raleigh.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
549 N Person Street, Raleigh, NC
27604, United States

Hours

Reviews

4.3
4,086 reviews
5 stars
2,804
4 stars
627
3 stars
201
2 stars
128
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, long wait times, and poor service experiences.

Product Availability

Many reviews highlighted frequent unavailability of popular donuts and drinks, leading to customer disappointment.

Quality of Donuts

While the donuts themselves received praise for being delicious, there were complaints about freshness and quality at times.

Mobile Order Problems

Customers experienced issues with mobile orders, including incorrect items and long wait times for pickups.

Positive Experiences

Some customers shared positive experiences with friendly staff and enjoyed the classic Krispy Kreme donuts, especially when fresh.
  • FF
    Frances
    Jan 2, 2026
    5.0
    We are so lucky to get there on time to get the fresh donuts coming out. We even tried the ones without any sugar on them! They tasted great hot and warm! Recommend if you love donuts!
  • MM
    Michelle McCullough
    Jan 2, 2026
    5.0
    I came in for the limited edition peanuts (Charlie Brown)Themed donuts super early one morning, and the music was playing. The customer service was amazing. I was singing and dancing right by myself. And the cashier that assisted me understood, and she started singing right along with me, another person came in from the back and asked me, was I on my way to work. And I said, yes, and she started singing with me too. My energy was transferred because everybody needs a little bit of song and morale booster as you never know who you impact and that made my day to see them smile and wave and they gave the best customer service, even the people in the back working were smiling as I was in the front singing and dancing while they prepared my order.
  • BT
    Brian Taylor
    Jan 2, 2026
    1.0
    I loved Krispy Kreme for years but even ignoring the huge price increase, now they discontinued glazed lemon filling?? This is completely unacceptable. You just lost a customer for over 40 years. Bring back my favorite “Glazed Lemon Filled”, It’s too good to only be seasonal! #Lemon Lovers Boycott Krispy Kreme
  • EL
    Elissa Livingston
    Dec 30, 2025
    5.0
    My experience here was great. The service was really good. I was asked to make my order & it was taken & filled in a matter of 10 minutes or less. My doughnuts were fresh & sooooo soooooo good. The staff was courteous & professional, right down to the business of pleasing their customers. I am truly satisfied & will continue to come here.
  • DM
    Dao & Kevin Mickle
    Dec 26, 2025
    3.0
    Stopped here for famous doughnuts. No hot sign on but you can tell they were fresh made. They were just great. The store clerk informed us they were out of all drinks except plain hot coffee and bottled drinks. Overall not what we expected at all from a brand this recognized.

Frequently Asked Questions About Krispy Kreme

What are the delivery hours at Krispy Kreme Raleigh?

Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.

When can I use the drive-through service at this Krispy Kreme location?

The drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.