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Jimmy John's

3.3
(249 reviews)

Business Details

6286 Glenwood Ave, Raleigh, NC
27612, United States
(919) 239-4114

About

Sandwich Restaurant

Location

Jimmy John's
6286 Glenwood Ave, Raleigh, NC
27612, United States

Hours

Reviews

3.3
249 reviews
5 stars
95
4 stars
42
3 stars
22
2 stars
27
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly during lunch hours, with delivery times often exceeding an hour.

Food Quality

Several reviews indicated inconsistency in food quality, with complaints about skimpy portions and stale bread.

Customer Service

Mixed feedback on staff interactions; some customers praised friendly service while others reported rudeness and lack of acknowledgment.

Cleanliness

The restaurant was noted for being clean, but there were concerns about food safety due to flies and unsanitary practices observed.
  • JP
    Joey Pitchford
    1 day ago
    1.0
    They delivered my food in a bag with a live cockroach in it. Several consecutive things have to be done poorly for that to happen, and I won't be ordering from here ever again.
  • KV
    Kelsey Vance
    3 days ago
    1.0
    the manager and staff working today were completely awful and rude. I asked for a bacon pickle sandwich, nothing else. They made me a BLT. I asked for it to be fixed. They took the tomatoes off the current sandwich and put pickles on. I gave up after this because of their attitude; now i’m sitting with my gross sandwich that i paid 10 bucks for. As someone who works service, this is so sad.
  • SE
    Shelly Eason
    Feb 5, 2026
    1.0
    I have been multiple times but tonight … I placed an order at 6:25 I have cash and placed for such instead of delivering they just let it sit for almost 2 hours… very disappointed
  • AB
    AJ Bartlett
    Feb 4, 2026
    2.0
    I did not get greeted coming in despite making contact with the lady at the register. They advertise " sandwiches so fast you will freak ". Well it took 20 minutes for 3 sandwiches, so im freaking for the wrong reason. This place is slow as molasses. If you are coming here during your lunch break, you most likely wont make it back in time. The food is always good, but service is abominable.
  • MF
    Maryam French
    Jan 22, 2026
    5.0
    I usually don’t do Google reviews but I had to this time. I just started a new job and have been going here a few times the past 2 weeks. Always around 12 and 1 PM. They seem to get a lot of orders around this time and I’ve noticed no matter how backed up or high stress I perceive the orders coming to be, they always hold it down Efficiently and with a positive attitude. There’s this woman (Lady with dreadlocks) She’s always in there every time I order and has always been super nice to me.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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