Jimmy John's

3.3
243 reviews

About

Sandwich Restaurant

Location

Jimmy John's
6286 Glenwood Ave, Raleigh, NC
27612, United States

Hours

Reviews

3.3
243 reviews
5 stars
93
4 stars
42
3 stars
22
2 stars
26
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent sandwich quality, with some experiencing skimpy portions and lack of freshness.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Delivery Problems

Many customers expressed frustration with slow delivery times, often exceeding an hour, and issues with order accuracy.

Staff Behavior

Several reviews noted unprofessional behavior from staff, including rudeness and lack of acknowledgment towards customers.

Positive Experiences

Despite the negatives, some customers praised the food and service, highlighting specific employees for their friendliness and helpfulness.
  • DM
    damond merritt
    Dec 31, 2025
    1.0
    This location should be closed i order a big john and it came with hardly any meat and the bread is stale.
  • JG
    Jorge Garcia
    Dec 6, 2025
    4.0
    The sandwiches are great, it just takes a bit of time to get your food fast enough to get back to work on time during lunch. So, if you are in a hurry, this is not the best option.
  • AA
    Abbie
    Oct 17, 2025
    1.0
    Hello Jimmy John’s team, I wanted to share some feedback about my recent order. I was really disappointed with how thin and skimpy the sandwich was — it barely had any meat or fillings, and the bread completely overpowered everything else. It just didn’t feel like the quality I’ve come to expect from Jimmy John’s. I usually enjoy your sandwiches for their freshness and balance, but this one missed the mark. I hope this feedback helps improve consistency, because I’d really like to keep coming back as a regular customer.
  • CW
    Cynthia Wenstrand
    Sep 22, 2025
    1.0
    Delivery times have greatly increased, ranging from 45 minutes to an hour. I also don't get any of the toasted sandwiches or anything fancy, attempting to make life simple for all. I literally order a ham sandwich on the days I forget my lunch. Office is about 10 minutes away. On the days JJ uses a third-party courier. Forget about it, it's not going to get to you. However, there isn't any notice from JJ to inform you or request consent to the delivery method they decide to use, so its Russian roulette with your food delivery lol. In less words, if you need to secure a lunch, probably best to not order here. However, if you have time and money to spare, be my guest and take your chances :).
  • BB
    Brei Buzek
    Sep 21, 2025
    2.0
    No one even said a word to me. I walked up and grabbed my online order. I ordered the Cuban and only got 3 slices of ham on my ENTIRE sandwich. ONLY 3?!