Multiple customers reported issues with incorrect orders and missing ingredients.
Service Speed
Customers frequently mentioned long wait times for online orders and during busy hours.
Staff Friendliness
While some reviews praised the friendly staff, others noted rudeness and poor customer service experiences.
Food Quality
The quality of the sandwiches received mixed reviews, with some praising freshness while others criticized portion sizes and ingredient amounts.
SL
Second Win Thrift LLcp
Feb 18, 2026
5.0
Great service
AM
Andrew Mariani
Jan 21, 2026
3.0
Sandwich wasn't bad but was lacking. I ordered online and the avocado was forgotten on my beach club. 6 slices of cheese and like 2 slices of turkey
BL
Bri Labbate
Jan 21, 2026
1.0
Online orders typically take 45+ minutes. Staff is usually zonked out. Waited for an additional 20 minutes for a very simple online order that was sitting on the counter behind them and the cashier was like "they're working on your order, it will be ready in a few minutes" and didn't realize it was already made.
CC
Courtney Caswell
Jan 1, 2026
5.0
Quickest lunch downtown. I've found the employees to always be friendly. You do sometimes have to be careful about when you go as they can get very busy with conventions going on right across the street.