Location.com logo
Brand Certified

Jimmy John's

3.8
(552 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

2904 Wake Forest Rd, Raleigh, NC
27609, United States
(919) 836-0404
https://locations.jimmyjohns.com/nc/raleigh/sandwiches-1026.html

About

Sandwich Restaurant

Location

Jimmy John's
2904 Wake Forest Rd, Raleigh, NC
27609, United States

Hours

Reviews

3.8
552 reviews
5 stars
281
4 stars
101
3 stars
44
2 stars
35
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Customer Service

Feedback on customer service was mixed; while some praised individual staff members for their friendliness, others noted a lack of engagement and rudeness from employees.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect customizations.

Food Quality

While some customers enjoyed the food, others expressed disappointment with the freshness and preparation of their sandwiches.

Cleanliness

The cleanliness of the restaurant received positive remarks, with some customers noting well-maintained facilities.
  • NB
    Nick B
    Feb 20, 2026
    1.0
    Tried to order food. After 4 mins of sitting in the drive thru, I pull up to the window to see employees sitting and playing on their phones. One employee looked up and saw me and then walked away. I will not return
  • ST
    Steve Tren
    Feb 13, 2026
    1.0
    I get it. You hate your jobs and don't want to be there, but you could at least pretend to be friendly and not miserable. Take a lesson from Chick-Fil-A across the parking lot, they obviously have it figured out. I can't imagine this store's performance is financially thriving. No one in the drive through yet it takes 20 mins.
  • CB
    Channing Baginski
    Jan 16, 2026
    5.0
    Always the best customer service experience
  • PY
    Parker York
    Dec 10, 2025
    5.0
    yuh boi
  • LA
    Lina Antonino
    Nov 30, 2025
    5.0
    I have always loved Jimmy John's because their bread is just so soft and fresh and with their delicious cold cuts and if you add a bit of oil and vinegar to your sandwich it is so so good. Try one and you will see what I mean 🤎
Read more reviews on Google

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
+100
Others