Jimmy John's

3.8
550 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2904 Wake Forest Rd, Raleigh, NC
27609, United States

Hours

Reviews

3.8
550 reviews
5 stars
279
4 stars
101
3 stars
44
2 stars
35
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported consistently slow service, particularly in the drive-thru and for online orders.

Customer Service

While some reviews praised individual staff members for their friendliness and helpfulness, others noted a lack of overall customer service and unfriendly attitudes from employees.

Food Quality

The quality of food received mixed reviews, with some customers enjoying their sandwiches while others complained about incorrect orders and unsatisfactory preparation.

Cleanliness

The cleanliness of the location received positive feedback from some customers, but others reported unsanitary conditions.
  • PY
    Parker York
    Dec 10, 2025
    5.0
    yuh boi
  • LA
    Lina Antonino
    Nov 30, 2025
    5.0
    I have always loved Jimmy John's because their bread is just so soft and fresh and with their delicious cold cuts and if you add a bit of oil and vinegar to your sandwich it is so so good. Try one and you will see what I mean 🤎
  • SL
    Savannah Lamb
    Nov 26, 2025
    5.0
    Great customer service. Manager is phenomenal. Had my big corporate order ready in no time, really saved me in a jam!
  • KK
    Kristina
    Nov 6, 2025
    5.0
    Isaiah was a pleasure, he was efficient, he was kind, he was professional. It is hard to find someone working in the industry who can really make your day and seem like they enjoy what they do. Thank you for making this a pleasant experience Isaiah. -Taylor
  • LH
    Lisa Harris
    Oct 30, 2025
    5.0
    First time I went to this one the food was fresh the gentleman were kind and they were quick so I would recommend it I like it.