Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4120 Main At North Hills St in Raleigh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the food quality, particularly the burgers and fries, though some noted inconsistencies in flavor and preparation.
Service
The staff received positive feedback for being friendly and attentive, although there were complaints about rude management and some negative experiences with order accuracy.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, but there were also reports of dirty tables and unsanitary conditions in the kitchen and bathrooms.
Pricing
Several customers expressed concerns about the high prices, feeling that the cost did not always match the quality or portion sizes.
Customer Experience
While many enjoyed their visits, there were notable complaints about poor service experiences, including order mix-ups and rude behavior from staff.
BL
Brian Leighton
Jan 2, 2026
5.0
Five Guys always delivers. Best fries ever, anywhere. Burger was excellent and the peanuts before the food is ready is a bonus.
RT
Roseanna T
Dec 30, 2025
2.0
They quit using cups for the fries order so now you get way less fries. I can get fries at other places for WAY less money. Not worth it any more.
PY
Parker York
Dec 10, 2025
5.0
Great food and helpful staff.
RC
Raquiel Cross
Dec 4, 2025
5.0
Great tasting burger, and peanuts
peanuts
CC
ChadK
Nov 26, 2025
5.0
Typical 5 guys experience! It was good and the place was clean. The staff did an excellent job and there wasn’t much of a wait considering they were pretty busy.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4120 Main At North Hills St in Raleigh accept reservations?
No, Five Guys does not accept reservations.
What are the opening hours for Five Guys at North Hills in Raleigh?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys at North Hills, Raleigh?
Yes, delivery is available every day from 11:00 AM to 9:30 PM, and you can order online at https://order.fiveguys.com/location/north-hills-raleigh/menu.
Does Five Guys offer any mobile apps for ordering or viewing the menu?
Yes, Five Guys offers mobile apps for both iOS and Android, allowing you to view the menu and place orders conveniently.
What payment methods are accepted at Five Guys North Hills, Raleigh?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What are some popular menu specialties at Five Guys North Hills?
Popular specialties include hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, hot dogs, lettuce wrap options, veggie sandwiches, and grilled cheese.
Is the Five Guys location at North Hills wheelchair accessible?
Yes, the restaurant has a wheelchair accessible entrance and restroom.
Are there any nearby places to visit after dining at Five Guys North Hills?
Yes, nearby attractions include Regal North Hills cinema for movies, North Hills Astroturf Playspace for family fun, and Midtown Beach Music for live concerts and dancing.
How can nearby places like Target Store Raleigh-Central enhance my visit to Five Guys at North Hills?
You can combine shopping at Target Store Raleigh-Central with a meal at Five Guys for a convenient and enjoyable outing at North Hills.
Are there other dining options near Five Guys at North Hills?
Yes, nearby dining options include The BBQ Lab barbecue restaurant, Chick-fil-A fast food, and Which Wich sandwich shop, providing variety around Five Guys.