Five Guys

4.3
833 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4120 Main At North Hills St in Raleigh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4120 Main At North Hills St, Raleigh, NC
27609, United States

Hours

Reviews

4.3
833 reviews
5 stars
503
4 stars
188
3 stars
72
2 stars
25
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the burgers and fries, though some noted inconsistencies in flavor and preparation.

Service

The staff received positive feedback for being friendly and attentive, although there were complaints about rude management and some negative experiences with order accuracy.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, but there were also reports of dirty tables and unsanitary conditions in the kitchen and bathrooms.

Pricing

Several customers expressed concerns about the high prices, feeling that the cost did not always match the quality or portion sizes.

Customer Experience

While many enjoyed their visits, there were notable complaints about poor service experiences, including order mix-ups and rude behavior from staff.
  • BL
    Brian Leighton
    Jan 2, 2026
    5.0
    Five Guys always delivers. Best fries ever, anywhere. Burger was excellent and the peanuts before the food is ready is a bonus.
  • RT
    Roseanna T
    Dec 30, 2025
    2.0
    They quit using cups for the fries order so now you get way less fries. I can get fries at other places for WAY less money. Not worth it any more.
  • PY
    Parker York
    Dec 10, 2025
    5.0
    Great food and helpful staff.
  • RC
    Raquiel Cross
    Dec 4, 2025
    5.0
    Great tasting burger, and peanuts peanuts
  • CC
    ChadK
    Nov 26, 2025
    5.0
    Typical 5 guys experience! It was good and the place was clean. The staff did an excellent job and there wasn’t much of a wait considering they were pretty busy.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.