Five Guys

4.3
1150 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5501 Capital Blvd. in Raleigh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5501 Capital Blvd., Raleigh, NC
27616, United States

Hours

Reviews

4.3
1,150 reviews
5 stars
716
4 stars
250
3 stars
83
2 stars
35
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted issues with temperature and preparation.

Service Issues

There were multiple complaints about poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Several reviews mentioned that the restaurant was not very clean, with some customers expressing concerns about hygiene.

Pricing

Many customers felt that the prices were high for the food offered, leading to mixed feelings about the overall value.

Customer Service

While some staff were noted for being friendly and accommodating, there were also reports of rude behavior and lack of attention from others.
  • WW
    Wesley W
    4 days ago
    5.0
    Good, fast. What more could you want.
  • MD
    Michael D
    Jan 2, 2026
    5.0
    What a great Five Guys in Raleigh! Friendly, smiling employees and great burgers! I’ve been to a lot of Five Guys.. this is one of the better locations on Capital Blvd in Raleigh
  • KS
    K And S
    Dec 31, 2025
    1.0
    Very bad service, I’ve ordered a burger with fries. I asked her if she can put some of the fries before she season them. On the side for my son cause my son doesn’t eat seasoned and he doesn’t eat the whole order of fries by himself. Just wanted a little cup on the side, not seasoned out of the portion. The cashier said” we can’t do that”. When in the past, they kindly done it for me,
  • AS
    Anne Smith
    Dec 18, 2025
    5.0
    Quick service, great food...BLT was A-mazing!
  • C7
    CCS 762
    Dec 12, 2025
    5.0
    I enjoy 5 guys in my mouth

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.