Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5501 Capital Blvd. in Raleigh is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,277 reviews
5 stars
797
4 stars
275
3 stars
93
2 stars
37
1 star
75
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, although some reported issues with temperature and preparation.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.
Cleanliness
Feedback indicated that some locations were not clean, with reports of unsanitary conditions and a lack of attention to cleanliness.
Pricing
Many customers noted that while the food is good, the prices are considered high for the value received.
Customer Service
While some staff were described as friendly and accommodating, there were numerous complaints about unprofessional behavior and lack of management presence.
- WWWesley W3 days ago5.0Good, fast. What more could you want.
- MDMichael DJan 2, 20265.0What a great Five Guys in Raleigh! Friendly, smiling employees and great burgers! I’ve been to a lot of Five Guys.. this is one of the better locations on Capital Blvd in Raleigh
- KSK And SDec 31, 20251.0Very bad service, I’ve ordered a burger with fries. I asked her if she can put some of the fries before she season them. On the side for my son cause my son doesn’t eat seasoned and he doesn’t eat the whole order of fries by himself. Just wanted a little cup on the side, not seasoned out of the portion. The cashier said” we can’t do that”. When in the past, they kindly done it for me,
- ASAnne SmithDec 18, 20255.0Quick service, great food...BLT was A-mazing!
- C7CCS 762Dec 12, 20255.0I enjoy 5 guys in my mouth
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 5501 Capital Blvd. accept reservations?
No, Five Guys at 5501 Capital Blvd. does not accept reservations.
What are the operating hours for dine-in at Five Guys on Capital Blvd in Raleigh?
The restaurant is open daily from 11:00 AM to 10:00 PM for dine-in service.
Does this Five Guys location offer delivery services?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through the Five Guys online ordering system.
Can I customize my burger and milkshake at this Five Guys location?
Absolutely! You can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations to satisfy your craving.
What payment methods are accepted at Five Guys on Capital Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there seating available outdoors and is the restaurant wheelchair accessible?
Yes, Five Guys offers outdoor seating and has wheelchair accessible entrance and restroom facilities.
Are there vegetarian options available at this Five Guys location?
Yes, Five Guys serves vegetarian options including a customizable veggie sandwich without a veggie patty, with a mix of peppers, onions, and mushrooms.
What are some nearby restaurants I can visit before or after dining at Five Guys?
Nearby you can find Restaurante Marisol, which offers Mexican cuisine, McAlister's Deli for sandwiches, and Bojangles' for chicken options, all great alternatives or additions to your meal.
If I'm at Five Guys, where can I find eyewear or optometry services nearby?
Eyemart Express and Dr. Mark Schoning, both optometrists and eyewear providers, are located near the Five Guys at 5501 Capital Blvd.
Are there automotive services or car dealerships close to Five Guys on Capital Blvd?
Yes, several automotive-related businesses like Alfa Romeo Of Raleigh, Leith Maserati of Raleigh, Ford Motor Company, and various auto repair and tire shops are nearby for your convenience.