Brand Certified
Dunkin'
2.4(127 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5601 Atlantic Ave, Raleigh, NC
27615, United States
Certified by Dunkin' • Mar 01, 2026
(984) 327-9339
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Drive-throughAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
2.4
127 reviews
5 stars
34
4 stars
9
3 stars
4
2 stars
12
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unprofessional.
Order Accuracy
Many customers reported consistent issues with incorrect orders, including missing items and wrong food or drink preparations.
Speed of Service
Customers frequently complained about slow service, with long wait times in both the drive-thru and in-store.
Product Quality
Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale items and poorly made beverages.
Cleanliness
Multiple customers noted cleanliness issues within the store, including dirty tables and unsanitary food handling practices.
- BFb fFeb 21, 20264.0I go here pretty often and always use the drive thru. The girlies that work here are always sweet and friendly and they've actually learned my order.
- RMRiley MadisonJan 10, 20261.0The workers are so nasty and rude.
- TKtia kimNov 12, 20251.0Ordered a large matcha latte which was filled only to 60% of the cup. I've never had something so disgusting in my life. Going back to starbucks matcha latte which is 1000X better. Ordered their bacon which was burnt. The only thing good was the doughnuts. Never trying anything else from. Dunkin again other than doughnuts. Update review: tried the bacon once I got home and despite the burnt bits it was actually pretty good. The matcha latte still pretty gross with its metallic taste. Couldn't stomach it after two sips.
- CMCharneique MitchellNov 11, 20252.0I appreciate the convenience of having a Dunkin’ close to my complex, but the service at this location is consistently disappointing unless a manager is on duty. It should not take at least 25 minutes for you to make a simple coffee and an avocado toast, when the store is empty and several employees are present. Today, five staff members were on duty standing around giggling while drive-thru customers received their orders before mine. This has happened multiple times, and it’s becoming increasingly frustrating. This location has so much potential, but the lack of efficiency and professionalism really brings down the experience.
- DWDaniel WeaverNov 4, 20255.0Wanted to give a shout out to the young lady in the red rimmed glasses, Q. She is always so friendly and upbeat. Please give her a raise.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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