Dunkin'

2.4
124 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Dunkin'
5601 Atlantic Ave, Raleigh, NC
27615, United States

Hours

Reviews

2.4
124 reviews
5 stars
34
4 stars
7
3 stars
3
2 stars
12
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Product Consistency

Many reviews highlighted issues with food and drink quality, including incorrect orders, stale items, and poorly made beverages.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and improper food handling.

Staff Attitude

Numerous reviews mentioned staff having negative attitudes, being unprofessional, and lacking customer service skills.

Availability of Items

Customers expressed frustration over the frequent unavailability of menu items, particularly donuts.
  • RM
    Riley Madison
    2 days ago
    1.0
    The workers are so nasty and rude.
  • TK
    tia kim
    Nov 12, 2025
    1.0
    Ordered a large matcha latte which was filled only to 60% of the cup. I've never had something so disgusting in my life. Going back to starbucks matcha latte which is 1000X better. Ordered their bacon which was burnt. The only thing good was the doughnuts. Never trying anything else from. Dunkin again other than doughnuts. Update review: tried the bacon once I got home and despite the burnt bits it was actually pretty good. The matcha latte still pretty gross with its metallic taste. Couldn't stomach it after two sips.
  • CM
    Charneique Mitchell
    Nov 11, 2025
    2.0
    I appreciate the convenience of having a Dunkin’ close to my complex, but the service at this location is consistently disappointing unless a manager is on duty. It should not take at least 25 minutes for you to make a simple coffee and an avocado toast, when the store is empty and several employees are present. Today, five staff members were on duty standing around giggling while drive-thru customers received their orders before mine. This has happened multiple times, and it’s becoming increasingly frustrating. This location has so much potential, but the lack of efficiency and professionalism really brings down the experience.
  • DW
    Daniel Weaver
    Nov 4, 2025
    5.0
    Wanted to give a shout out to the young lady in the red rimmed glasses, Q. She is always so friendly and upbeat. Please give her a raise.
  • JH
    Jessie Hernandez
    Oct 24, 2025
    5.0
    Amazing customer service

Frequently Asked Questions About Dunkin'

What are the regular opening hours for the Dunkin' location at 5601 Atlantic Ave in Raleigh, NC?

This Dunkin' location is open Monday to Friday from 5:00 AM to 7:00 PM, and on weekends from 6:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at 5601 Atlantic Ave offers both delivery and curbside pickup services for customer convenience.