Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Drive-throughAvailable
Location
Hours
Reviews
2.4
123 reviews
5 stars
34
4 stars
6
3 stars
4
2 stars
12
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Speed of Service
Customers consistently complained about slow service, with long wait times in both drive-thru and in-store.
Product Quality
Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale donuts and poorly made beverages.
Cleanliness
Multiple customers noted unsanitary conditions in the store, including dirty tables and improper food handling.
- TKtia kimNov 12, 20251.0Ordered a large matcha latte which was filled only to 60% of the cup. I've never had something so disgusting in my life. Going back to starbucks matcha latte which is 1000X better. Ordered their bacon which was burnt. The only thing good was the doughnuts. Never trying anything else from. Dunkin again other than doughnuts. Update review: tried the bacon once I got home and despite the burnt bits it was actually pretty good. The matcha latte still pretty gross with its metallic taste. Couldn't stomach it after two sips.
- CMCharneique MitchellNov 11, 20252.0I appreciate the convenience of having a Dunkin’ close to my complex, but the service at this location is consistently disappointing unless a manager is on duty. It should not take at least 25 minutes for you to make a simple coffee and an avocado toast, when the store is empty and several employees are present. Today, five staff members were on duty standing around giggling while drive-thru customers received their orders before mine. This has happened multiple times, and it’s becoming increasingly frustrating. This location has so much potential, but the lack of efficiency and professionalism really brings down the experience.
- DWDaniel WeaverNov 4, 20255.0Wanted to give a shout out to the young lady in the red rimmed glasses, Q. She is always so friendly and upbeat. Please give her a raise.
- WBWendy BannerOct 14, 20252.0Close the inside at 6pm!! And they don't sell the Bismark donut anymore which was their absolute best donut they ever had!! Pitiful!
- SHSophie HughesOct 10, 20251.0Our food took forever to come out even though they were not busy. It finally comes out and the girl behind the counter sprayed our food with bleach! I could tell she was just trying to clean the counter but maybe wait until there isn’t food on it before you spray the whole surface with bleach! Our food smelled so strongly of it! We had somewhere to be so we didn’t have time to complain and wait for new food, and frankly, did not want it anymore anyways. I know there was no malicious intent but this could have easily turned into a serious situation if we got sick from it. Definitely need some retraining before y’all get sued.
Frequently Asked Questions About Dunkin'
What are the regular opening hours for the Dunkin' location at 5601 Atlantic Ave in Raleigh, NC?
This Dunkin' location is open Monday to Friday from 5:00 AM to 7:00 PM, and on weekends from 6:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' at 5601 Atlantic Ave offers both delivery and curbside pickup services for customer convenience.
What special seasonal drinks are currently available at Dunkin'?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can use the Dunkin' mobile app available on iOS and Android to order ahead for a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch, featuring coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at the Dunkin' on Atlantic Ave?
Yes, this Dunkin' location includes a drive-thru for convenient service.
What are some nearby places or services customers can visit around Dunkin'?
Nearby places include Cali Colombian restaurant, Marco's Pizza, Nails N Crew salon, and several gas stations like BP and Circle K, offering a variety of dining, shopping, and automotive services.
Are there any parks or outdoor attractions close to the Dunkin' location?
Yes, Lynn Lake Park is a nearby attraction where customers can enjoy outdoor activities before or after their visit.
If I need pharmacy or medical services near Dunkin', where can I go?
Better Life Pharmacy, CVS Pharmacy, and Minute Clinic medical center are all located near this Dunkin' for convenient access to health services.
How can nearby gas stations and automotive services help customers visiting Dunkin'?
Nearby gas stations such as BP, Shell, Citgo, and Circle K provide fuel and convenience items, while O'Reilly Auto Parts and Atlantic Tire & Service offer automotive repairs, making it convenient for customers combining errands with their Dunkin' visit.