Brand Certified
Dunkin'
3.1(323 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
13240 Strickland Rd, Raleigh, NC
27613, United States
Certified by Dunkin' • Mar 01, 2026
(919) 890-0089
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.1
323 reviews
5 stars
112
4 stars
46
3 stars
37
2 stars
24
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, or inattentive.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and poorly made drinks.
Speed of Service
Customers consistently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of over 20 minutes.
Product Quality
Several reviews noted issues with the freshness and quality of food and drinks, including stale donuts and poorly made coffee.
Staff Friendliness
While some customers praised friendly staff, many others reported a lack of friendliness and urgency from employees.
- 2O2 oh4 days ago1.0Horrible customer service, girl at the front acts like she’d rather be anywhere other than at the front counter.
- JFJ FosterFeb 24, 20261.0Coffee is never right How do you sell coffee no French vanilla for days won’t go get any from another store think I won’t ever go back
- RTRylee TaylorFeb 3, 20261.0Would recommend going to any other location. Staff is very hit or miss and they refuse to resolve food/drink issues.
- BABlair AltmanJan 18, 20262.0At this particular Dunkin’, the drive-through experience has been consistently disappointing. When placing an order, the staff member at the window often does not greet or speak to customers at all, even when we say hello. This has happened multiple times and feels very strange from a customer service standpoint. In addition, orders are frequently incorrect. During our most recent visit, the coffee tasted burnt and was clearly not fresh
- RWRandy WatkinsJan 8, 20262.0I’ve been going to this franchise since it opened and I finally stopped going recently. The iced coffees were watered down and were not poured correctly. They were literally completely white coming out. If you noticed that the iced coffees were white after adding creamer, then they shouldn’t be delivered to customers. It showed a lack of care and attention to making sure that the taps were correctly dispensing iced coffee. Food orders were delivered incomplete or incorrect. This location has continued to go downhill and I started going to another location and guess what, they don’t have any of these issues!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 13240 Strickland Rd, Raleigh, NC?
Dunkin' is open from 5:00 AM to 6:00 PM Monday through Friday, and from 6:00 AM to 6:00 PM on weekends.
What specialty items can I find on Dunkin's holiday menu?
Dunkin' offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher in their holiday menu.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location provides both delivery and curbside pickup services.
Is there a drive-thru available at Dunkin' on Strickland Rd?
Yes, this Dunkin' location features a drive-thru for convenient ordering.
Can I order ahead using an app at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What types of meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch meals along with coffee, espresso, donuts, and breakfast sandwiches.
Are there any banks near Dunkin' on Strickland Rd for convenient banking while visiting?
Yes, there are multiple Wells Fargo Bank locations nearby where you can handle your banking needs during your visit.
What nearby dining options are available around Dunkin' on Strickland Rd?
Close to Dunkin', you can find Back Yard Burgers, Goodberrys Creamery Inc, and Crazy Fire Mongolian Grill offering a variety of dining experiences.
Are there educational or tutoring centers near Dunkin' on Strickland Rd?
Yes, GradePower Learning Raleigh and The Coder School Raleigh are nearby and offer test preparation and computer coaching services respectively.
Is there a fitness or sports facility near Dunkin' at this location?
Yes, PRO Martial Arts and TITLE Boxing Club are nearby sports and recreation venues you might consider visiting.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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