Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing components.
Speed of Service
Customers consistently complained about long wait times, both in the drive-thru and inside the store, often exceeding reasonable expectations.
Cleanliness
Several reviews mentioned unsanitary conditions within the store, including dirty floors and equipment.
Product Quality
Feedback indicated issues with the quality of food and beverages, including watered-down drinks and cold food.
GL
Geoff L
Feb 23, 2026
3.0
How does anyone wash their hands without soap here??
Gives me the willies
SB
Sarah Burnette
Feb 15, 2026
1.0
Line out to the road every day. Wait in line to get my coffee and it is so watered down. Go to get a refund, “can’t do refund there is no manager here” …. No manager and I can’t even get a refund?
“Can you remake it then?”
“Yes”
Remakes it and puts it on the mobile order shelf and forgets I’m standing there. I go here every day and this place can’t even refund my watered down coffee? I wasn’t rude or unpleasant just wanted my money back.
PP
Phoenix
Feb 12, 2026
5.0
The service is exceptional. Even when I request fresh brewed coffee later in the day or make other specific requests, they do not blink and handle it professionally every time.
If you visit during Valentine’s season, the Brownie Batter Donuts are worth trying. They tend to sell out quickly, which speaks for itself.
SS
SAM
Feb 3, 2026
1.0
Worst Donut shop ever in Raleigh, western blvd. Store Manager man behaviour is not friendly. Rude and Harsh. Not recommended. The place is not clean inside.
AH
Anna Hawkey
Jan 20, 2026
5.0
This Dunkin is awesome!! Every time I come here I am greeted with friendly smiling faces . Especially in drive through the girl in drive through is so nice she always greets me with a smile .would highly recommend everyone to come to this Dunkin if you want kind fast , service .
What are the operating hours of Dunkin' at 3817 Western Blvd, Raleigh, NC?
Dunkin' at 3817 Western Blvd is open Monday through Saturday from 6:00 AM to 8:00 PM and on Sunday from 7:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' provides both delivery and curbside pickup services for your convenience.
What kind of food and beverages can I expect at Dunkin'?
Dunkin' serves a variety of espresso, coffee, donuts, breakfast sandwiches, tea, and more, with options for breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru for quick and convenient service.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab-and-go experience.
What are some nearby dining options around Dunkin' at 3817 Western Blvd?
Nearby dining options include Dairy Queen for ice cream treats, Taco Bell for Mexican fast food, Bojangles' for chicken meals, Sushi Nine for Japanese cuisine, Wendy's and McDonald's for classic fast food burgers, and Amedeo's Italian Restaurant for pizza and Italian dishes.
Are there nearby services to help with pet care close to Dunkin'?
Yes, Boulevard Animal Hospital is nearby and offers veterinary and pet sitting services if you need care for your pets before or after your visit to Dunkin'.
What transportation options are near Dunkin' to make my visit easier?
Taxi RDU Cab operates nearby, providing taxi and airport shuttle services to conveniently help you get to or from Dunkin'.
Does Dunkin' have options for customers paying with cards?
Yes, Dunkin' accepts both debit and credit card payments for your purchases.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is provided for customers at this Dunkin' store for added convenience.
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