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Dunkin'

3.2
(918 reviews)

Business Details

3817 Western Blvd, Raleigh, NC
27606, United States
(919) 858-6501
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3817 Western Blvd, Raleigh, NC
27606, United States

Hours

Reviews

3.2
918 reviews
5 stars
324
4 stars
154
3 stars
94
2 stars
71
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing components.

Speed of Service

Customers consistently complained about long wait times, both in the drive-thru and inside the store, often exceeding reasonable expectations.

Cleanliness

Several reviews mentioned unsanitary conditions within the store, including dirty floors and equipment.

Product Quality

Feedback indicated issues with the quality of food and beverages, including watered-down drinks and cold food.
  • GL
    Geoff L
    Feb 23, 2026
    3.0
    How does anyone wash their hands without soap here?? Gives me the willies
  • SB
    Sarah Burnette
    Feb 15, 2026
    1.0
    Line out to the road every day. Wait in line to get my coffee and it is so watered down. Go to get a refund, “can’t do refund there is no manager here” …. No manager and I can’t even get a refund? “Can you remake it then?” “Yes” Remakes it and puts it on the mobile order shelf and forgets I’m standing there. I go here every day and this place can’t even refund my watered down coffee? I wasn’t rude or unpleasant just wanted my money back.
  • PP
    Phoenix
    Feb 12, 2026
    5.0
    The service is exceptional. Even when I request fresh brewed coffee later in the day or make other specific requests, they do not blink and handle it professionally every time. If you visit during Valentine’s season, the Brownie Batter Donuts are worth trying. They tend to sell out quickly, which speaks for itself.
  • SS
    SAM
    Feb 3, 2026
    1.0
    Worst Donut shop ever in Raleigh, western blvd. Store Manager man behaviour is not friendly. Rude and Harsh. Not recommended. The place is not clean inside.
  • AH
    Anna Hawkey
    Jan 20, 2026
    5.0
    This Dunkin is awesome!! Every time I come here I am greeted with friendly smiling faces . Especially in drive through the girl in drive through is so nice she always greets me with a smile .would highly recommend everyone to come to this Dunkin if you want kind fast , service .

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3817 Western Blvd, Raleigh, NC?

Dunkin' at 3817 Western Blvd is open Monday through Saturday from 6:00 AM to 8:00 PM and on Sunday from 7:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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