Dunkin'

3.4
280 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

8111 Creedmoor Rd, Raleigh, NC
27613, United States
(919) 847-0245
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8111 Creedmoor Rd, Raleigh, NC
27613, United States

Hours

Reviews

3.4
280 reviews
5 stars
122
4 stars
38
3 stars
22
2 stars
29
1 star
69

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, including missing items and wrong drinks.

Service Quality

Many reviews highlighted rude or unprofessional staff, with complaints about slow service and lack of attentiveness.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning stale donuts, cold items, and poorly prepared drinks.

Cleanliness

Several reviews noted unsanitary conditions, including dirty food preparation areas and poor employee hygiene.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good coffee, indicating that experiences can vary.
  • AW
    A Webb
    Nov 14, 2025
    5.0
    Good donuts, and good people
  • NN
    Nathaniel
    Nov 2, 2025
    2.0
    Staff was extremely rude - you don't talk to polite customers like they're nuisances.
  • SW
    Sarah-Kate Willis
    Oct 16, 2025
    5.0
    I come to this dunkin 3-4 mornings out of my week, very grateful for the teams’ time and energy!
  • HH
    Hailey
    Sep 15, 2025
    1.0
    I wanted to try Dunkin for the first time as I am typically a Starbucks girl, I Mobile order an iced CHAI latte. When I get my drink the lady said did you just get coffee and munchkins and I told her I didn’t get coffee and asked if the brown mixture was coffee and she told me it was the brown sugar. As I’ve never had Dunkin I took the drink because I was in a rush and as I try it I get straight coffee. By this time I’m near the Dunkin closer to my home and I go in and ask if it was made right and they told me no. i personally hate coffee which is why I resort to chai. This was very disappointing for me, probably won’t try again.
  • SK
    Sydney Knoll
    Sep 11, 2025
    1.0
    Its actually the worst dunkin I've ever been to. I've ordered three separate times and every time they got the order wrong. The first time, I ordered one latte in the drive thru, and they had me move to the back door - like does it really take that much time to make A coffee- and ended up giving me someone else's order. The Next time, I went into the store, and they still didn't give me my whole order. It was missing items. This time, I ordered on the app and went into the store to pick up, and the frozen coffee was barely blended, and they did not heat up (at all) the hashbrowns AND they forgot half of my order. The sandwich was thrown together and falling apart, and the hashbrowns looked like they had been smushed into the bag.
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Raleigh, NC?

Dunkin' in Raleigh, NC is open daily from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and drive-thru services for convenient ordering.