Dunkin'

3.4
286 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8111 Creedmoor Rd, Raleigh, NC
27613, United States

Hours

Reviews

3.4
286 reviews
5 stars
123
4 stars
38
3 stars
22
2 stars
30
1 star
73

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, including missing items and wrong drinks.

Service Quality

Many reviews highlighted rude and unprofessional staff, with complaints about poor customer service and lack of attentiveness.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning stale donuts, cold food, and poorly prepared items.

Speed of Service

Several reviews noted slow service, especially during busy times, leading to long wait times for orders.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good coffee, indicating that there are positive experiences at this location.
  • CJ
    Clara Jeanne
    1 day ago
    2.0
    the coffee is always horrible and tastes like water. there’s only been a couple times when it’s been good but most of the time i can’t taste the flavors i ordered and it literally tastes like they filled up my cup with water and some pumps of cofeee syrup
  • ZB
    z b
    Dec 31, 2025
    1.0
    The worst one ive ever been to and thats a feat. Never have things ins stock, and rude staff.
  • RB
    Raechul Bru
    Dec 8, 2025
    1.0
    The worst location in Raleigh. It doesn't matter what time you show up, they'll be out of donuts. I order the same latte but they never make it the same way. You can place an order through mobile app but they'll be out of everything you ordered and "unable to refund" you. SMH it's my fault that I gave them so many chances to get it right.
  • HM
    Hannah Mabrouk
    Dec 1, 2025
    5.0
    New manager is amazing and Coffee tastes as fresh as it’s supposed to be every time, love coming here. I go there daily during break and they don’t disappoint lol
  • RR
    Rae Roth
    Nov 26, 2025
    1.0
    How they manage to mess up my order literally every single time is BEYOND me. Breakfast sandwiches, bagels, and hash browns are always burnt, cold, or just plain incorrect. They never have the donuts I am asking for or they are soggy or stale. Honestly the worst part is the service. Nobody, and I mean not one person working here, seems like they want to be there AT ALL. They could at least PRETEND to care about my orders that they are blatantly messing up every time. I try to give this Dunkin the benefit of the doubt since it’s at a decent spot near my house, but I straight up GIVE UP going here. It’s just too disappointing every time. 1 star isn’t low enough.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Raleigh, NC?

Dunkin' in Raleigh, NC is open daily from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and drive-thru services for convenient ordering.