Customer Service
Numerous reviews highlighted poor customer service, including rudeness, lack of attention, and staff being unhelpful or dismissive.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong drinks.
Food Quality
Several reviews mentioned that food items were often stale, burnt, or not fresh, leading to dissatisfaction.
Cleanliness
Customers noted that the store was often dirty, with unclean tables and restrooms, contributing to a negative experience.
Speed of Service
Long wait times were a common complaint, with customers experiencing delays both in the drive-thru and inside the store.