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Dunkin'

3.5
(498 reviews)

Business Details

8710 Glenwood Ave, Raleigh, NC
27617, United States
(919) 784-0050
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8710 Glenwood Ave, Raleigh, NC
27617, United States

Hours

Reviews

3.5
498 reviews
5 stars
225
4 stars
73
3 stars
52
2 stars
25
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness, lack of attention, and staff being unhelpful or dismissive.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong drinks.

Food Quality

Several reviews mentioned that food items were often stale, burnt, or not fresh, leading to dissatisfaction.

Cleanliness

Customers noted that the store was often dirty, with unclean tables and restrooms, contributing to a negative experience.

Speed of Service

Long wait times were a common complaint, with customers experiencing delays both in the drive-thru and inside the store.
  • MP
    Milan Patel
    Feb 24, 2026
    1.0
    Not sure how much money they save by not filling the cup up all the way. I expect a full cup of coffee when I’m paying near $4 for a medium.
  • MS
    Mike Sanders
    Feb 20, 2026
    1.0
    This store is slow. I visited 3 times this week to retrieve my order after the complete time and they were never ready. I communicate to the staff when I arrive that I am here for my order only for them to deliver it to pickup area with no announcement. The staff do not communicate with each other. Today two people who walked in after me ordered and received their orders before me when I placed my order 15 minutes before even arriving to the store. Terrible service!!
  • RF
    Reed Frellick
    Feb 5, 2026
    5.0
    The staff are excellent here - I mobile order in the mornings often, and have rarely had an issues with my order (food or drink), and they’re quick to correct it if I do!
  • OA
    Obada A
    Feb 4, 2026
    3.0
    Didn’t get the order right even tho it was a simple 2 creamer and 2 sugar
  • PP
    Peace
    Jan 8, 2026
    1.0
    I recently purchased an iced butter pecan coffee. This was the worst tasting coffee drink I've had. There was no sugar and cream added and I did not taste any of the butter pecan. I was better off going to starbucks. If you want a good coffee drink, do not waste your money here.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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