Dunkin'

3.5
494 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8710 Glenwood Ave, Raleigh, NC
27617, United States

Hours

Reviews

3.5
494 reviews
5 stars
224
4 stars
73
3 stars
51
2 stars
25
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness, lack of acknowledgment, and staff disorganization.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food or drink preparations.

Food Quality

Several reviews mentioned that food items were often stale, cold, or burnt, leading to dissatisfaction with the overall quality.

Cleanliness

Customers noted unsanitary conditions in the store, including dirty tables and bathrooms.

Staff Performance

While some staff members received praise for their friendliness and service, many reviews indicated a lack of training and professionalism among employees.
  • PP
    Peace
    4 days ago
    1.0
    I recently purchased an iced butter pecan coffee. This was the worst tasting coffee drink I've had. There was no sugar and cream added and I did not taste any of the butter pecan. I was better off going to starbucks. If you want a good coffee drink, do not waste your money here.
  • BM
    Benjamin Mashburn
    Dec 27, 2025
    1.0
    This is the worst dunkin doughnuts in Raleigh. Every single drink order or food order received from this location is wrong, food is cold, I’ve received other people’s orders, rude customer service and brushing off customers needs and complaints as irritants. Avoid this location.
  • RR
    Rae Roth
    Dec 14, 2025
    1.0
    you guys really need to do better. try caring about your customers maybe.
  • ZS
    Zach Schmit
    Nov 29, 2025
    1.0
    The worst customer service one could expect in any restaurant in the world. Do not come to this dunking donuts. Do whatever is necessary to avoid this particular place.
  • BT
    Brass Tacks
    Nov 12, 2025
    3.0
    Customer service needs improvement. e.g. urgency, attitude, maybe smile once in a while.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Raleigh, NC?

Dunkin' in Raleigh at 8710 Glenwood Ave is open Monday to Friday from 4:30 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services to customers.