Dunkin'

3.3
496 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5265 Six Forks Rd, Raleigh, NC
27609, United States

Hours

Reviews

3.3
496 reviews
5 stars
188
4 stars
76
3 stars
54
2 stars
40
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting individual employees for their exceptional service.

Product Quality

There were numerous complaints about stale food items, incorrect orders, and inconsistent coffee quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty coffee cups and restrooms lacking supplies.

Availability Issues

Customers frequently reported that the location was out of key menu items, leading to dissatisfaction.

Service Speed

Multiple reviews noted slow service, particularly during busy hours, with some customers expressing frustration over long wait times.
  • CB
    Courtney Bland-Fowler
    Dec 23, 2025
    5.0
    I visit Dunkin probably more than I should, but I absolutely love the coffee here. It’s not completely about the coffee at this location. This location is my absolute favorite. If you ever watched the tv show Cheers where everyone knows your name. That’s what I experience. I’ve been going here long enough where they recognize me when they see me. They greet me with amazing customer service. If I’ve been gone for a while they notice. If I order something outside the norm, they notice. They put a smile on my face every single time, even if my order is wrong. When I have an issue with my order they address is quickly and with care. They always make me feel welcomed. There are three ladies there who I absolutely adore, but their names slip my mind. I’ll update the review when I get their names. I’m terrible with names. Thanks ladies and supporting staff for all you do. You all have no idea how amazing you make me feel.
  • MV
    Michael Vandervort
    Nov 16, 2025
    2.0
    Over priced. Under served. Unfriendly.
  • BH
    Barbara H.
    Oct 25, 2025
    2.0
    I have never experienced a Dunkin Donuts that serves stale bagels. They obviously keep the bagels from the day before. I had to throw away 2 bagels as I couldn't even bite into it. I was afraid I would break a tooth! How cheap to serve stale bagels! This location should be avoided!!!
  • KW
    katrina williams
    Sep 10, 2025
    5.0
    Geeta the drive through cashier had great customer service! Goes above and beyond to make sure my order is correct! Give her a pay raise!!!
  • FD
    Finance Dva
    Aug 29, 2025
    1.0
    I am so disgusted! I was given a dirty coffee top that looks to already been used. I will not go there again. The location is on Six Forks Road in Raleigh NC

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 5265 Six Forks Rd, Raleigh, NC?

This Dunkin' location is open daily from 6:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, delivery is available and curbside pickup is offered at this Dunkin' location.