Dunkin'

3.5
526 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4415 Falls Of The Neuse Rd, Raleigh, NC
27609, United States

Hours

Reviews

3.5
526 reviews
5 stars
227
4 stars
92
3 stars
39
2 stars
31
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor interactions.

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and sandwiches, affecting overall satisfaction.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsatisfactory conditions and poor food quality.

Wait Times

Many customers experienced long wait times both in drive-thru and for mobile orders, contributing to frustration.
  • LL
    Lisa Lyerly
    Nov 11, 2025
    1.0
    I went here 1 hr before they closed and asked for 2 lg ,hot ,midnight roast coffees. The teen there tells me that he already cleaned that pot and so he couldn't make any at that time. Still had an hour to be open! Terrible coffee shop.
  • VR
    Vanessa R
    Nov 5, 2025
    5.0
    Loved this location. Staffers were friendly efficient and did their thing. The space was clean and inviting. 10 out of 10 experience.
  • TT
    Tamira26
    Oct 29, 2025
    1.0
    Stopped here recently and literally had a cursing match at the drive through window with one of the employees. I know she was black. Just horrible customer service I called corporate and haven’t been back to this location since I just got to Starbucks
  • RB
    R B
    Oct 8, 2025
    5.0
    Great service.
  • EJ
    Eduardo Javier
    Oct 4, 2025
    3.0
    Buen café, buen trato

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Raleigh, NC?

Dunkin' is open Monday to Friday from 5:30 AM to 7:00 PM, and on Saturdays and Sundays from 7:00 AM to 7:00 PM.

Does Dunkin' in Raleigh offer delivery or curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.