Brand Certified
Dunkin'
3.9(799 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
8401 Capital Blvd, Raleigh, NC
27616, United States
Certified by Dunkin' • Mar 01, 2026
(919) 521-4960
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
799 reviews
5 stars
382
4 stars
175
3 stars
101
2 stars
50
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude interactions and incorrect orders.
Food Quality
Several reviews mentioned issues with food freshness and quality, including stale donuts and improperly cooked items.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the location, particularly in the bathrooms.
Coffee Consistency
While some customers praised the coffee, others noted inconsistencies in quality, with some drinks being watered down or not served hot.
Staff Friendliness
A few reviews highlighted friendly staff members, but this was inconsistent across experiences.
- KBKay BerryFeb 13, 20265.0The only location that makes the coffee right! I recommend going early in the day. Morning shift makes it the best.
- NRNiy RobinsonJan 26, 20261.0Shut this location down the food is disgusting the employees suck and weird looking manager. The last crew that left about a year ago was the only reason i started coming here because they were on it! This crew is no good and will look at you wrong if you complain about something being made incorrectly.
- XKXavier KarnJan 18, 20261.0I came through the drive-thru and the employee at the window took my order but read it back incorrectly. I wasn’t given my total until I reached the window so when I tried to pay and handed her an extra dollar, she rolled her eyes, had an attitude, and was very disrespectful. The interaction felt rude and unprofessional, the experience was unpleasant. Customer service definitely needs improvement, terrible service
- LBLeigh Hughes BallanceDec 17, 20255.0Had a great talk and cat jingle up over a wonderful latte
- ATAlison ThomasNov 18, 20252.0Ok so the cookie butter cloud latte was actually good, but I ordered a bagel with just an egg on it, and the bag smelled so bad of dirty mop water that I had to throw it away as soon as I got home. I didn't even open the sandwich. How does it smell like that when the coffee was fine??? Also got the wicked munchkins and they look real dry.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 8401 Capital Blvd in Raleigh, NC?
Dunkin' is open Monday to Friday from 5:30 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' has a drive-thru available for quick and convenient service.
Can I order ahead through a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on Apple App Store and Android Google Play for fast grab and go experience.
What are some of the seasonal drinks available right now at this Dunkin'?
Currently, the holiday menu includes the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both curbside pickup and delivery services to customers.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Is free Wi-Fi available for customers at this Dunkin' store?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Which nearby places can visitors check out before or after visiting Dunkin'?
Visitors can explore nearby places such as Baskin-Robbins for ice cream and smoothies, Korner Pocket Sports Bar and Grille for a casual meal, and Biggie's Steak House for steak dining.
Where can customers find convenient services near this Dunkin', such as gas stations or ATMs?
Nearby convenient services include Eagles and Sheetz gas stations, as well as LibertyX Bitcoin ATM and PNC ATM for financial needs.
Are there automotive-related services close to Dunkin' at 8401 Capital Blvd?
Yes, customers can find several automotive services nearby including Autobell Car Wash, CarMax used car dealer, Leith Toyota dealership, and Refuel convenience store and gas station.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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