Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, including rude interactions and mistakes with orders.
Food Quality
Several customers reported issues with food quality, including stale donuts, cold food, and incorrect orders.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms and food handling practices.
Staff Friendliness
Some customers praised specific staff members for their friendliness and quick service, indicating inconsistency in staff attitudes.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, suggesting a need for better training and attention to detail.
KB
Kay Berry
today
5.0
The only location that makes the coffee right! I recommend going early in the day. Morning shift makes it the best.
NR
Niy Robinson
Jan 26, 2026
1.0
Shut this location down the food is disgusting the employees suck and weird looking manager. The last crew that left about a year ago was the only reason i started coming here because they were on it! This crew is no good and will look at you wrong if you complain about something being made incorrectly.
XK
Xavier Karn
Jan 18, 2026
1.0
I came through the drive-thru and the employee at the window took my order but read it back incorrectly. I wasn’t given my total until I reached the window so when I tried to pay and handed her an extra dollar, she rolled her eyes, had an attitude, and was very disrespectful. The interaction felt rude and unprofessional, the experience was unpleasant. Customer service definitely needs improvement, terrible service
LB
Leigh Hughes Ballance
Dec 17, 2025
5.0
Had a great talk and cat jingle up over a wonderful latte
AT
Alison Thomas
Nov 18, 2025
2.0
Ok so the cookie butter cloud latte was actually good, but I ordered a bagel with just an egg on it, and the bag smelled so bad of dirty mop water that I had to throw it away as soon as I got home. I didn't even open the sandwich. How does it smell like that when the coffee was fine??? Also got the wicked munchkins and they look real dry.
What are the regular operating hours for Dunkin' at 8401 Capital Blvd in Raleigh, NC?
Dunkin' is open Monday to Friday from 5:30 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' has a drive-thru available for quick and convenient service.
Can I order ahead through a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on Apple App Store and Android Google Play for fast grab and go experience.
What are some of the seasonal drinks available right now at this Dunkin'?
Currently, the holiday menu includes the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both curbside pickup and delivery services to customers.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Is free Wi-Fi available for customers at this Dunkin' store?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Which nearby places can visitors check out before or after visiting Dunkin'?
Visitors can explore nearby places such as Baskin-Robbins for ice cream and smoothies, Korner Pocket Sports Bar and Grille for a casual meal, and Biggie's Steak House for steak dining.
Where can customers find convenient services near this Dunkin', such as gas stations or ATMs?
Nearby convenient services include Eagles and Sheetz gas stations, as well as LibertyX Bitcoin ATM and PNC ATM for financial needs.
Are there automotive-related services close to Dunkin' at 8401 Capital Blvd?
Yes, customers can find several automotive services nearby including Autobell Car Wash, CarMax used car dealer, Leith Toyota dealership, and Refuel convenience store and gas station.
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