Dunkin'

3.9
818 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8401 Capital Blvd, Raleigh, NC
27616, United States

Hours

Reviews

3.9
818 reviews
5 stars
396
4 stars
180
3 stars
102
2 stars
50
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor service.

Food Quality

Many customers express dissatisfaction with food freshness, particularly donuts and bagels, often describing them as stale or cold.

Cleanliness

Numerous reviews highlight cleanliness issues, particularly in bathrooms and food preparation areas, raising health concerns.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail.

Speed of Service

While some customers appreciate quick service, others report long wait times, especially during busy hours.
  • AT
    Alison Thomas
    6 days ago
    2.0
    Ok so the cookie butter cloud latte was actually good, but I ordered a bagel with just an egg on it, and the bag smelled so bad of dirty mop water that I had to throw it away as soon as I got home. I didn't even open the sandwich. How does it smell like that when the coffee was fine??? Also got the wicked munchkins and they look real dry.
  • AG
    abi garza
    Nov 15, 2025
    1.0
    just no, they dont even put the right food inside ur takeout
  • CF
    Charity Ferrell
    Oct 27, 2025
    1.0
    All I got was a hot chocolate and it tasted like hot chocolate water
  • SL
    Sethra Lavode
    Oct 25, 2025
    5.0
    Go here nearly every morning on my way to work. They're quick and friendly.
  • AA
    Andrew
    Oct 13, 2025
    5.0
    They have the best cold brew of any Dunkin’

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 8401 Capital Blvd in Raleigh, NC?

Dunkin' is open Monday to Friday from 5:30 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' has a drive-thru available for quick and convenient service.