Brand Certified
Dunkin'
3.9(270 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
13600 New Falls Of Neuse, Raleigh, NC
27614, United States
Certified by Dunkin' • Mar 01, 2026
(919) 562-3054
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
270 reviews
5 stars
145
4 stars
45
3 stars
24
2 stars
14
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise friendly staff, others report rude behavior and unprofessionalism.
Order Accuracy
Many customers experienced issues with incorrect orders and delays, leading to frustration and disappointment.
Product Quality
Several reviews mention inconsistent quality of food and drinks, with complaints about stale donuts and poorly made beverages.
Speed of Service
Customers frequently noted slow service, particularly during busy times, with some expressing dissatisfaction over long wait times.
Management Issues
There are concerns about management presence and effectiveness, with reports of untrained staff and lack of accountability.
- DBDanny BellJan 17, 20261.0Took forever with two drinks and three donuts. One of the drinks tasted absolutely awful. One of the little boys in there wouldn’t stop staring at my daughter. Completely unprofessional.
- KVKeith VandifordDec 12, 20255.0Have been coming in now for a couple months for my coffee and donut. The service has been great! Conner has a good personality and willingness to help! Would recommend you stop by and enjoy good coffee and donuts!
- AVAmanda VandifordDec 12, 20255.0Conner is always a bright spot when we stop at Dunkin’! He’s consistently in a great mood and truly enjoys interacting with customers, which makes every visit better. Even though he’s young, his positive attitude and work ethic really stand out. He took the time to help me choose a lower-sugar coffee option and never made me feel rushed. That kind of customer service is so appreciated. Dunkin’ is lucky to have him! ☕️😊
- APAllen PattonNov 4, 20251.0Coffee was suppose to hot and it was cold. This location is terrible.
- NGnancy graySep 22, 20251.0Worst customer service I have experienced. Needed a receipt to get reimbursed. The server pretty much told me they could not provide one and could not figure out how to fix the printer. I wrote a complaint to corporate. They were awesome. Said the manager would contact me. He did, but to tell me not to return to his store. Rest assure I will not. To many other options that have great service.
Frequently Asked Questions About Dunkin'
What are the usual operating hours for Dunkin' in Raleigh, NC?
Dunkin' in Raleigh, NC is open Monday to Friday from 5:30 AM to 6:00 PM, Saturdays from 6:00 AM to 6:00 PM, and Sundays from 7:00 AM to 6:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch options to customers.
Can I order Dunkin' products ahead of time via a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app available on both iOS and Android platforms for a fast grab and go experience.
What are some of the specialty items offered at this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
What payment methods are accepted at Dunkin' in Raleigh, NC?
This location accepts both debit and credit cards for payment.
Are there any nearby fitness centers close to this Dunkin'?
Yes, nearby fitness options include Z-Fit gym and Wake Forest NC Thai Kick Boxing Classes, which provide good opportunities for a workout before or after your Dunkin' visit.
Where can pet owners find services near Dunkin'?
Pet owners can visit Woof Gang Bakery and Grooming Wakefield, located close by, for grooming and pet supplies.
What beauty and spa options are available near Dunkin' in Raleigh?
Several beauty and spa services are nearby including Pinup Studio, Sykes X-treme Aesthetics, Elizabeth Jackson Hair, and LaVida Massage, offering hair, makeup, massage, and skincare treatments.
Is there a wine bar close to this Dunkin'?
Yes, Wakefield Wine Cellar is nearby where customers can enjoy a selection of wines, ideal for a visit after enjoying a coffee or snack at Dunkin'.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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