Dunkin'

3.6
191 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1500 Dunn Rd, Raleigh, NC
27614, United States

Hours

Reviews

3.6
191 reviews
5 stars
94
4 stars
25
3 stars
16
2 stars
8
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

Many reviews highlighted issues with food preparation, including undercooked items and incorrect orders, leading to dissatisfaction.

Cleanliness

The cleanliness of the location received mixed feedback, with some praising it while others noted dirty tables and unsanitary conditions.

Order Accuracy

Numerous customers complained about incorrect orders, particularly with drinks and food items, indicating a need for better management and training.

Customer Experience

Overall customer experiences varied widely, with some enjoying their visits and others expressing frustration over poor service and product quality.
  • AA
    Akram Abboud
    Nov 16, 2025
    1.0
    Horrible service. Employees clearly show they're hating every minute of their job. They serve as if they're doing us a favor.
  • SS
    Savannah
    Nov 2, 2025
    1.0
    I ordered 2 frozen hot chocolates and they tasted like straight up milk you can tell the worker did not put that much effort into making them and they tasted bad avoid going here if you want good food I will put a photo of what there supposed to look like and what I got the lighter one is the bad one. it tastes like straight up milk please do better Dunkin
  • KK
    Kristin Kushwaha
    Nov 1, 2025
    5.0
    What an amazing experience today at this Dunkin Donuts. The breakfast sandwiches were delicious and fresh but what stood out the most was the exceptional service given by Lawrence “Mickie” today! He was so helpful and had such good positive energy which you just don’t see in the restaurant industry anymore! What a delight!! Thank you!! We will be back again because of him!
  • EE
    Emily
    Oct 20, 2025
    1.0
    Avoid this place at all costs. The workers are outrageously rude and unprofessional. The guy working the drive through told me verbatim to “get out of my drive through” when I told him my drink didn’t taste right. I asked for a refund and was told they need a manager to do that. Hands down the worst experience I’ve ever had.
  • JP
    Jackson Playz
    Sep 11, 2025
    2.0
    I like Dunkin but this one had bad service and it always smells like an electrical fire there.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 1500 Dunn Rd, Raleigh, NC?

Dunkin' is open Monday to Friday from 5:00 AM to 6:00 PM, Saturday from 6:00 AM to 6:00 PM, and Sunday from 7:00 AM to 6:00 PM.

Does Dunkin' at this location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.