Domino's Pizza

3.8
173 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Raleigh? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1121 Falls River Ave #Ste 104 Ste 104.

Location

Domino's Pizza
1121 Falls River Ave #Ste 104, Raleigh, NC
27614, United States

Hours

Reviews

3.8
173 reviews
5 stars
101
4 stars
18
3 stars
7
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and dismissive attitudes.

Order Accuracy

Many customers experienced issues with incorrect orders, missing toppings, and items not delivered as requested.

Food Quality

While some customers praised the food quality, others reported undercooked pizzas and unsatisfactory ingredients.

Delivery Issues

Several reviews mentioned delays in delivery, wrong addresses, and lack of follow-up on delivery problems.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food quality from some customers.
  • AS
    Adam Schambach
    Oct 31, 2025
    1.0
    Over an hour after we ordered a simple cheese pizza, it had still not been made. When I called to ask for a cancellation and refund, I received a rude "we're closed" and was hung up on. When I called again, I was told to "stop calling" and hung up on again. Absolutely appalling customer service. We will never patronize this Domino's again.
  • TP
    Ty Prince
    Oct 16, 2025
    1.0
    The Manager Dennis there has a Very Nasty Attitude & Poor Customer Service when u call and complain about the order not being made right and they also don’t read the board when making pizzas about toppings and cut when u ask and it’s on the order I have kids and with that mouth he got he’ll make someone hurt him so kind of bad.
  • RH
    Rhiannon Hess
    Aug 19, 2025
    5.0
    Ordered very late and showed up late to pick it up. They were extremely friendly and didn’t mind. The food was amazing on top of that. We really appreciated the great customer service and we will be repeat customers. Thanks!
  • JH
    J. Harris
    Aug 2, 2025
    1.0
    There’s a problem every time. Never give you the extra toppings you pay for and leaves off toppings. Pizza is often undercooked even when you ask for well done. One time my pizza didn’t even come. Go to Poyner instead.
  • TY
    Tamara Young
    Jun 7, 2025
    1.0
    I wish I could give this location zero stars. After googling my zip code, I placed an order for pizza and waited over an hour, only to find out that my order was canceled because I had accidentally placed it at the wrong location—Poyner Village. I had to call around to find the correct store. When I contacted this location, I spoke with Dennis, the manager, who was unfortunately very rude and dismissive. I explained what had happened and asked if this was the correct store. Dennis brushed me off and was disrespectful, claiming he was not being rude, and even told me, "if you want me to be rude, I will." I asked for his name, and he yelled "Dennis." Frustrated, I immediately hung up. I then called the Poyner Village store, who kindly allowed us to come in and pick up the pizza, as my 3-year-old grandson was waiting and had fallen asleep. Based on my experience, I strongly advise caution when dealing with Dennis. His behavior suggests issues with professionalism, behavioral control, and anger management. This is unacceptable from a manager, and I plan to file a complaint with the Better Business Bureau and the Secretary of State. I believe the owner of this store can do much better in ensuring respectful treatment of customers. I hope this feedback prompts a review of staff conduct at this location.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Raleigh offer?

Domino's in Raleigh offers Specialty Pizzas, New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the delivery hours for Domino's Pizza at 1121 Falls River Ave, Raleigh?

Delivery is available Monday to Thursday and Sunday from 10:30 AM to midnight, and on Friday and Saturday from 10:30 AM to 1:00 AM.