Domino's Pizza

2.6
271 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Raleigh? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1600 Cross Link Rd #101 Unit 101.

Location

Domino's Pizza
1600 Cross Link Rd #101, Raleigh, NC
27610, United States

Hours

Reviews

2.6
271 reviews
5 stars
86
4 stars
19
3 stars
13
2 stars
15
1 star
138

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely long wait times for delivery, with some orders taking over 4 hours and many instances of orders being canceled without notification.

Customer Service

Feedback highlighted poor customer service, including rude staff, lack of communication, and unprofessional behavior from management.

Order Accuracy

Many reviews mentioned incorrect orders being delivered, including missing items and wrong pizzas, leading to customer frustration.

Food Quality

Customers frequently complained about the quality of the food, citing issues such as burnt pizzas, undercooked items, and incorrect toppings.

Staffing Problems

Several reviews noted that the location is often understaffed, contributing to delays and poor service.
  • HP
    Hannah Peaden
    Oct 7, 2025
    1.0
    Like many reviews for this place, the tracker doesn’t mean a thing. You’re gonna wait double the time that it says. And if you try calling you won’t be able to get a hold of anyone. Either go pick up your pizza yourself or be prepared to wait double the time that they say. And to the manager or the owner of this place, the excuse of them not having enough drivers is getting really old. Hire more people. edit to add: I pull up to pick up my delivery order and there are three dominoes delivery cars sitting in front of the store. And no one’s prepared to leave when I walk in.
  • WM
    William. Good Meeks
    Sep 27, 2025
    5.0
    Great food and just order on app and save time.
  • JJ
    Jordan
    Sep 23, 2025
    1.0
    Placed an order, paid and everything was good. Then 40 minutes later I get an email saying my order has been canceled by the store with no explanation. Do yourself a favor and order from ANYWHERE but here !!!!!!
  • MS
    mika sanchesz
    Sep 20, 2025
    1.0
    This place is now becoming disrespectful charging for non quality work. To make a long story short this place owed me a refund and never refunded me. I dealt with it for over a yr and I final settled for a credit on my account every time it came to me using my credit they dictate how I can use my credit saying I have to use it on full menu price no promotions , discounts or coupons. I finally just said hey it’s been a yr of back and forth let me just order some wings and this what I received smh this is so disappointing image paying over 30 dollars and getting this. Terrible and the sad part is looking at all the bad reviews for this location it’s clear the quality and customer service is a major issue and all the owner or company do is respond to the reviews saying send me an email but from what others have said is they never respond to anything it’s just a show to make it seem like they are wanting to help. Sad part is this specific location is at 2.3 score for reviews that’s terrible but it make sense it’s sad companies get so much money from their customers but don’t take consideration to how the customers feel let’s be honest look at these wings . And then one of the options was garlic perm no sauce at all really but look at the size of these wings. This is sad and for them to even serve this to a paying customer is what blow my mind
  • MM
    Michael
    Aug 25, 2025
    1.0
    I placed my order at 10:15pm for dominos delivery from this store. The wait was 45 minutes which was okay. Then it hit 11:45pm and the tracker still said my pizza would be on the way. So i contacted the store and spoke with a Lady i’m assuming she’s the manager she told me they were short staffed and the delivery driver had the pizza with him but he was on the way. Another 10 minutes passed and I called again to check the status and the same lady said she would call the delivery driver to see how far he was out and she would call me back, she also just gave me a store credit in case i didn’t want the pizza, and still told me the guy is on the way . It’s currently 12:19am and of course she didn’t call back and of the store is closed so the line is disconnecting every time i call. I understand being short staffed but that is not the customer’s issue and she should’ve just told me that i wasn’t gonna get the pizza tonight instead of lying and acting like she was gonna call back. Instead I have a family of 3 that’s hungry and everything is closed now. Thanks Dominos!!!!!!

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Raleigh?

You can order Specialty Pizzas or build your own pizza on New York Style, Handmade Pan, or Parmesan Stuffed Crust bases at Domino's Pizza in Raleigh.

What are the delivery hours for Domino's Pizza at 1600 Cross Link Rd?

Delivery is available every day from 10:00 AM to midnight, except on Fridays and Saturdays when it extends till 1:00 AM.