Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen (Treat)
8321 Brier Creek Pkwy Ste 101, Raleigh, NC
27617-7327, United States
Hours
Reviews
4.1
553 reviews
5 stars
294
4 stars
135
3 stars
47
2 stars
25
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unacknowledged customers.
Food Quality
While many enjoyed the ice cream and blizzards, there were complaints about food quality, including incorrect orders and unsatisfactory items.
Cleanliness
Several customers noted cleanliness issues within the store, including sticky floors and unpleasant odors.
Staff Attitude
Feedback indicated a mix of friendly and unprofessional staff behavior, with some employees being described as dismissive or untrained.
Service Speed
Customers experienced inconsistent service speed, with some reporting quick service while others faced long waits.
- TTTee TeeSep 20, 20251.0Do not order through Door dash or Uber. They do not seal their food. I received an order wide open. When I called they said it’s nothing they can do it about it. Refunds are made through uber.
- RAR AJun 13, 20251.0The freezer racks were laying on the sticky floor. There is no grill. Hot menu was basically microwaved hotdogs. Turned around and walked out
- DDDamoJun 12, 20254.0Service was quick and friendly. Losing a star just because I didn't really enjoy this Superman blizzard.
- KWkyle whiteJun 6, 20255.0Great Ice Cream. Horrible staff.
- RCRyan CookJun 3, 20255.0The staff working Thursday night may 29 were absolutely awesome. They were very happy and very friendly. Our ice creams were perfect
Frequently Asked Questions About Dairy Queen (Treat)
Where is Dairy Queen (Treat) located?
Dairy Queen (Treat) is located at 8321 Brier Creek Pkwy Ste 101, Brier Creek Commons, Raleigh, NC 27617-7327, USA.
What are the operating hours of Dairy Queen (Treat)?
Dairy Queen (Treat) is open every day from 11:00 AM to 10:00 PM.
What type of food does Dairy Queen (Treat) specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
Does Dairy Queen (Treat) have seating and facilities suitable for families?
Yes, Dairy Queen (Treat) offers seating, booster seats, high chairs, outdoor seating, restrooms, and is family-friendly and wheelchair accessible.
Can I order Dairy Queen (Treat) menu items online or via a mobile app?
Yes, you can order online for pickup through their website and download the Dairy Queen app for exclusive deals and mobile ordering.
What services and amenities does Dairy Queen (Treat) provide?
Services include booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, family-friendly environment, mobile deals, mobile ordering & rewards, and seating.
What should I expect when visiting Dairy Queen (Treat) with children?
Dairy Queen (Treat) is good for kids, family-friendly, and offers booster seats, high chairs, and restrooms suitable for families.
What nearby places can I visit before or after enjoying Dairy Queen (Treat)?
Nearby places include Orange Julius for more ice cream treats, Tips 2 Toes and Unique Nails Lounge Raleigh for beauty services, and Alpaca Peruvian Charcoal Chicken for dining.
Are there any nearby stores where I can shop or access services around Dairy Queen (Treat)?
Yes, nearby stores and services include Oreck (appliance and liquor store), Carolina Vacuums (appliance and home goods), Verizon (mobile phone store), and The UPS Store 4346 for printing and shipping.
How can I reach Dairy Queen (Treat) when visiting Brier Creek Commons in Raleigh?
Dairy Queen (Treat) is conveniently located in Brier Creek Commons at 8321 Brier Creek Pkwy Ste 101, making it accessible while visiting nearby stores, salons, and restaurants in the shopping area.