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Dairy Queen Grill & Chill

4.1
(874 reviews)

Business Details

5260 New Bern Ave, Raleigh, NC
27610-1428, United States
(919) 792-0127
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5260 New Bern Ave, Raleigh, NC
27610-1428, United States

Hours

Reviews

4.1
874 reviews
5 stars
499
4 stars
177
3 stars
95
2 stars
27
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly in the drive-thru.

Food Quality

While some customers enjoyed the ice cream and certain menu items, many expressed dissatisfaction with cold or improperly prepared food.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Positive Staff Interactions

Despite the negative feedback, there were numerous mentions of friendly and helpful staff members who provided good service.
  • PP
    Patrick Petsche
    Jan 31, 2026
    1.0
    I placed an order for a birthday ice cream cake 2 weeks ahead of time. I went to pick it up at the scheduled time, and the store was closed. No signs on the doors, Google still says they’re open, nothing on their Facebook about closing, no one answering the phone, no bad weather. The least they could do when they decide to close is call the people who’ve scheduled to pick up their orders that day.
  • CW
    Christine Weingarten
    Jan 18, 2026
    5.0
    Fast drive thru
  • RW
    Ricky Walters
    Jan 6, 2026
    5.0
    Great place to go
  • RS
    Rae S
    Dec 21, 2025
    5.0
    love this place. the workers are always so amazing and willing to help.
  • LM
    Lowell Midkiff
    Dec 21, 2025
    5.0
    Definitely recommend the chocolate covered strawberry blizzard!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Raleigh?

Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday, 10:30 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday.

Where is Dairy Queen Grill & Chill located in Raleigh?

It is located at 5260 New Bern Ave, Raleigh, NC 27610-1428, United States.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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