Dairy Queen Grill & Chill

4.1
871 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5260 New Bern Ave, Raleigh, NC
27610-1428, United States

Hours

Reviews

4.1
871 reviews
5 stars
496
4 stars
177
3 stars
94
2 stars
28
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food and ice cream, others complained about cold meals, incorrect items, and poor preparation.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Staff Friendliness

Despite some negative experiences, many customers praised the friendliness and helpfulness of certain staff members.
  • RW
    Ricky Walters
    6 days ago
    5.0
    Great place to go
  • RS
    Rae S
    Dec 21, 2025
    5.0
    love this place. the workers are always so amazing and willing to help.
  • LM
    Lowell Midkiff
    Dec 21, 2025
    5.0
    Definitely recommend the chocolate covered strawberry blizzard!
  • DH
    Daniel Hill
    Nov 25, 2025
    1.0
    Didn't get what u asked for. And was given an attitude.
  • TP
    Tj Poole
    Nov 23, 2025
    1.0
    They got the order wrong 2 times and the person working drive thru was being arrogant and rude

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Raleigh?

Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday, 10:30 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday.

Where is Dairy Queen Grill & Chill located in Raleigh?

It is located at 5260 New Bern Ave, Raleigh, NC 27610-1428, United States.