Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
866 reviews
5 stars
493
4 stars
177
3 stars
94
2 stars
28
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and disorganization noted.
Food Quality
While many enjoyed the ice cream and specific menu items like Blizzards, there were complaints about cold food and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Customer Service
Mixed feedback on staff friendliness; some customers praised the staff while others reported rude behavior and poor service.
Value for Money
Customers expressed dissatisfaction with pricing, feeling that some menu items did not provide good value.
- TPTj Poole1 day ago1.0They got the order wrong 2 times and the person working drive thru was being arrogant and rude
- SBS BurtonOct 31, 20255.0Love 2 for $5...best deal ever.
- JFJesse FletcOct 12, 20252.0Sooooo slow. No one seems to be doing anything.
- ASAj StangOct 9, 20255.0Clean- slow service. Oreo reese's blizzard is great!
- RJRobert JamesOct 1, 20255.0The service was great. The food's always good.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Raleigh?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday, 10:30 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday.
Where is Dairy Queen Grill & Chill located in Raleigh?
It is located at 5260 New Bern Ave, Raleigh, NC 27610-1428, United States.
What specialties does Dairy Queen Grill & Chill offer?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location offers drive-thru service.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and people with disabilities?
Yes, it is family-friendly, welcomes children, has booster seats, high chairs, wheelchair accessibility, and restroom facilities.
Does Dairy Queen Grill & Chill provide free WiFi and outdoor seating?
Yes, this location offers free WiFi and outdoor seating for customers.
How can customers order from Dairy Queen Grill & Chill in Raleigh?
Customers can order online for pickup through their official website or use the Dairy Queen app for exclusive deals and mobile ordering.
Which nearby place can I visit for convenience store needs while at Dairy Queen Grill & Chill?
Sheetz, a convenience store and gas station offering food and drinks, is nearby and a convenient stop during your visit.
Are there any nearby ATM services near Dairy Queen Grill & Chill?
Yes, you can find a PNC ATM, a LibertyX Bitcoin ATM, and Coinme ATM nearby for your financial service needs.
What are some nearby dining options apart from Dairy Queen Grill & Chill?
Nearby dining options include Big Cheese Pizza - Raleigh for pizza and beer, Sopranos Grill offering Italian and American cuisine, and Overtime Sports Pub for a casual bar and pub experience.