Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
874 reviews
5 stars
499
4 stars
177
3 stars
95
2 stars
27
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff, particularly in the drive-thru.
Food Quality
While some customers enjoyed the ice cream and certain menu items, many expressed dissatisfaction with cold or improperly prepared food.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Positive Staff Interactions
Despite the negative feedback, there were numerous mentions of friendly and helpful staff members who provided good service.
PP
Patrick Petsche
Jan 31, 2026
1.0
I placed an order for a birthday ice cream cake 2 weeks ahead of time. I went to pick it up at the scheduled time, and the store was closed. No signs on the doors, Google still says they’re open, nothing on their Facebook about closing, no one answering the phone, no bad weather. The least they could do when they decide to close is call the people who’ve scheduled to pick up their orders that day.
CW
Christine Weingarten
Jan 18, 2026
5.0
Fast drive thru
RW
Ricky Walters
Jan 6, 2026
5.0
Great place to go
RS
Rae S
Dec 21, 2025
5.0
love this place. the workers are always so amazing and willing to help.
LM
Lowell Midkiff
Dec 21, 2025
5.0
Definitely recommend the chocolate covered strawberry blizzard!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Raleigh?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday, 10:30 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday.
Where is Dairy Queen Grill & Chill located in Raleigh?
It is located at 5260 New Bern Ave, Raleigh, NC 27610-1428, United States.
What specialties does Dairy Queen Grill & Chill offer?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location offers drive-thru service.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and people with disabilities?
Yes, it is family-friendly, welcomes children, has booster seats, high chairs, wheelchair accessibility, and restroom facilities.
Does Dairy Queen Grill & Chill provide free WiFi and outdoor seating?
Yes, this location offers free WiFi and outdoor seating for customers.
How can customers order from Dairy Queen Grill & Chill in Raleigh?
Customers can order online for pickup through their official website or use the Dairy Queen app for exclusive deals and mobile ordering.
Which nearby place can I visit for convenience store needs while at Dairy Queen Grill & Chill?
Sheetz, a convenience store and gas station offering food and drinks, is nearby and a convenient stop during your visit.
Are there any nearby ATM services near Dairy Queen Grill & Chill?
Yes, you can find a PNC ATM, a LibertyX Bitcoin ATM, and Coinme ATM nearby for your financial service needs.
What are some nearby dining options apart from Dairy Queen Grill & Chill?
Nearby dining options include Big Cheese Pizza - Raleigh for pizza and beer, Sopranos Grill offering Italian and American cuisine, and Overtime Sports Pub for a casual bar and pub experience.
Brand Certified Facts from Dairy Queen Grill & Chill
Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: