Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle South Raleigh Hwy 401 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
296 reviews
5 stars
144
4 stars
37
3 stars
28
2 stars
23
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unprofessional behavior from staff, with some experiences leading to significant dissatisfaction.
Food Quality
Numerous reviews highlighted issues with food quality, including undercooked rice, cold ingredients, and incorrect orders.
Order Fulfillment
Customers frequently experienced problems with online orders, including missing items and long wait times for pickups.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and food preparation areas.
Portion Sizes
There were complaints about reduced portion sizes, with some customers feeling they were not getting value for their money.
JM
Jalyn Manuel
4 days ago
1.0
NASTY.. & don’t bother coming around 10pm because everything will be cold & they will be missing lots of items & tell you “this is all we have” when they close at 11:00PM the line was long & I was told I couldn’t get double rice bc that’s all they have & no corn because they didn’t have anymore when once again they close at 11:00PM & it’s 10:00PM DO YOUR DAMN JOB !!!
KB
kiana brown
Feb 23, 2026
1.0
I am very disappointed with the recent changes at this restaurant. I have been a loyal customer for the past two years, but my recent experiences have not met the standards. I have noticed that an employee who previously worked at this location is no longer present. The heavy set light skin girl is who i'm missing!! she consistently provided excellent service, NEVER FAILED TO MAKE MY BOWLS SO GOOD!! and she also was the best burrito roller there (according to my wife). She was so funny and I absolutely loved her! IF SHE WAS WORKING SHE WOULD BE THE ONLY ONE MAKING MY ENTREES!! but... during my recent visits, I have seen that there is new staff members who have not demonstrated the same level of courtesy or attentiveness and let's not talk about the PORTION SIZES! TERRIBLE! I TRULEY hope the management will take this feedback into consideration and work toward restoring this crappy place!!!!!!!!!
JF
Jennifer Fox
Feb 17, 2026
1.0
I’m so tired of coming to this location and being harassed by the beggars that sit outside every single day. They are always there. Today I was yelled at because I wouldn’t give the homeless man money. He called me a stripper!! The police that sit in the parking lot won’t do anything they said the management needs to call and have these people trespassed.
I’ve already called corporate and I do expect an update on what is being done about the situation. This is completely unacceptable.
HB
Haden Barnett
Feb 12, 2026
1.0
Walking up I realized there was hardly anyone here during dinner hours. Should’ve been the first sign. They gave me a whisper of rice, a mountain of lettuce and hardly any chicken. My bowl was just lettuce and undercooked rice. Normally I attribute the bad service to just the employees and not the restaurant as a whole, but It was so bad that I will not be returning.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on South Raleigh Hwy 401 offer?
They specialize in customizable Mexican cuisine like burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 4203 Fayetteville Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle location on South Raleigh Hwy 401 offer pickup or delivery services?
Yes, they offer in-store pickup services.
How can I order online from Chipotle Mexican Grill at this location?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What is the address and contact number for the Chipotle Mexican Grill on South Raleigh Hwy 401?
The address is 4203 Fayetteville Rd, Raleigh, NC 27603. The main phone number is +1 919-985-7287.
Does this Chipotle restaurant follow any sustainability or ethical sourcing practices?
Yes, they follow 'Food with Integrity' principles, sourcing ingredients from humane and sustainable farms and using only 53 real ingredients without artificial additives.
Are there any nearby popular coffee shops where I can grab a drink before or after dining at Chipotle?
Yes, there is a Starbucks nearby where you can enjoy coffee or other beverages during your visit to Chipotle.
What other dining options are nearby Chipotle Mexican Grill on South Raleigh Hwy 401?
Nearby restaurants include Marco's Pizza for Italian food, Carajillo's Mexican Kitchen for more Mexican cuisine, and Grill '57 for burger options.
Are there any nearby stores where I can shop for mobile phones if I visit Chipotle?
Yes, the AT&T Store is close by for your mobile phone shopping needs when you visit Chipotle.
Where can I find Chipotle Mexican Grill's social media channels and online presence?
You can follow them on Facebook at https://www.facebook.com/chipotle/, Instagram with the handle @chipotle, Twitter @ChipotleTweets, LinkedIn at https://www.linkedin.com/company/chipotle-mexican-grill/, Pinterest at https://www.pinterest.com/chipotlemg/, and YouTube at https://www.youtube.com/chipotle.
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Certified March 01, 2026Yext Knowledge Graph
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