Business Details
About
Mexican Restaurant
Chipotle South Raleigh Hwy 401 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
287 reviews
5 stars
142
4 stars
36
3 stars
28
2 stars
22
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several specific complaints about individual employees and overall service quality.
Food Quality
Numerous reviews highlighted issues with food quality, including undercooked rice, cold items, and incorrect orders.
Order Fulfillment
Customers frequently experienced problems with order accuracy, missing items, and delays in service, particularly with online orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and issues with food preparation areas.
Portion Sizes
There were complaints about shrinking portion sizes and inconsistent serving practices, leading to dissatisfaction among regular customers.
- ZAZachary AndrewsDec 30, 20251.0The rice at this location in particular is rarely ever cooked. It’s usually hard and crunchy. I would not recommend eating at this location.
- MTMichael TragerDec 22, 20251.0Go to any other location! Sad to admit I eat chipotle multiple times a week. This is quite literally the worst location I’ve ever been to in the last decade. The staff is so incredibly rude for no reason? They actually refused to give me shredded cheese on the side…? To the heavy set woman with the glasses and awkward and combative demeanor - not sure what your problem was other than maybe you wanted to eat the cheese yourself? Anyways, go to any other location!!
- RJRoshan JohnNov 16, 20251.0Waited for 10 minutes without anyone checking in about an order pickup, despite being very slow. It took us approaching and flagging them for their attention to get the order which was sitting on the kitchen counter the whole time.
- DCDara ColonNov 12, 20255.0I frequent this chipotle location often. The food is always excellent, the location clean, and the staff is always friendly. I often run into Nour who is one of the team members there, she is always very friendly, professional, and helpful.
- EEEMERAMONDOct 21, 20252.0La calidad del servicio en general fue disminuyendo con el tiempo, me agradaba comer aquí, pero últimamente encuentro cabello en mi comida y toda la carne pica sin razón. 🥺 Estoy decepcionado
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on South Raleigh Hwy 401 offer?
They specialize in customizable Mexican cuisine like burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 4203 Fayetteville Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle location on South Raleigh Hwy 401 offer pickup or delivery services?
Yes, they offer in-store pickup services.
How can I order online from Chipotle Mexican Grill at this location?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What is the address and contact number for the Chipotle Mexican Grill on South Raleigh Hwy 401?
The address is 4203 Fayetteville Rd, Raleigh, NC 27603. The main phone number is +1 919-985-7287.
Does this Chipotle restaurant follow any sustainability or ethical sourcing practices?
Yes, they follow 'Food with Integrity' principles, sourcing ingredients from humane and sustainable farms and using only 53 real ingredients without artificial additives.
Are there any nearby popular coffee shops where I can grab a drink before or after dining at Chipotle?
Yes, there is a Starbucks nearby where you can enjoy coffee or other beverages during your visit to Chipotle.
What other dining options are nearby Chipotle Mexican Grill on South Raleigh Hwy 401?
Nearby restaurants include Marco's Pizza for Italian food, Carajillo's Mexican Kitchen for more Mexican cuisine, and Grill '57 for burger options.
Are there any nearby stores where I can shop for mobile phones if I visit Chipotle?
Yes, the AT&T Store is close by for your mobile phone shopping needs when you visit Chipotle.
Where can I find Chipotle Mexican Grill's social media channels and online presence?
You can follow them on Facebook at https://www.facebook.com/chipotle/, Instagram with the handle @chipotle, Twitter @ChipotleTweets, LinkedIn at https://www.linkedin.com/company/chipotle-mexican-grill/, Pinterest at https://www.pinterest.com/chipotlemg/, and YouTube at https://www.youtube.com/chipotle.