Chipotle NC State is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers complained about consistently small portion sizes, often feeling they received less than expected for the price paid.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with several customers expressing frustration over poor service experiences.
Food Quality
While some customers enjoyed the food, there were multiple reports of poorly prepared items, including burnt chicken and incorrect orders.
Parking Issues
Customers reported receiving parking fines despite using the designated lot for Chipotle, leading to frustration and warnings to avoid the location.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty floors and unsanitary conditions.
AS
A. Stevens
Nov 13, 2025
1.0
WARNING: The parking lot owner (where Chipotle is situated) uses a predatory parking collection service that utilizes license plate readers. My daughter attends school in NC and ate at Chipotle where the signage notes that parking is free for customers. Nearly a month later I received a $90 "Notice of Non-Compliance"! This was "dismissed" following a BBB complaint as the company initially refused to acknowledge my explanation of the free parking for customers. I could have been scammed if I didn't have proof of purchase from Chipotle!
OB
Olivia Bud
Nov 10, 2025
1.0
Went to the designated parking for this chipotle and now I have a 90$ bill for unauthorized parking? The sign says for chipotle customers so I’m confused
DD
Deidre Drewes
Nov 6, 2025
1.0
Tried ordering delivery on a Thursday night after a late night at work. Nothing fancy. Y'all. Not only did they forget two orders of chips (but sent all the sauces) - the just mailed it in on my quesadilla sides. No way they're out of sour cream, pico, AND chips.
RL
Remon loutfala
Nov 3, 2025
1.0
My son was getting a food to dinning in and eat inside the restaurant, 15 days latter we received a letter telling us we have to pay$ 90 for non archurized parking , it very ridiculous to get that. It is not the type of service, they are try to steal your money. Do not eat there any more , food is bad and not clean. My son also get sick and service very bad
KB
Kaycey Byers
Nov 3, 2025
1.0
I had a terrible experience at this Chipotle. During dinner, they were cleaning windows with supplies scattered around... during prime dinner time... it reeked of bleach and I don't know why they thought " yea let me do this right now " is a good idea. They were out of chicken, making me wait 15 minutes.. no biggie but note they say they have " EVERYTHING ELSE " this is important for later. After a short wait, as they started assembling my bowl with rice, beans, and chicken, I asked for fajita veggies, only to be told they were out, despite having "everything else." There were fajita veggies on the grill, but they refused to give them to me. At the register, after being told again that they were out of fajita veggies, the same lady said, "I already told her that." With this biggest attitude I've been given. Chipotle needs to address its customer service training because it's seriously sucks. Maybe tell your employers to leave there attitude at home.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at NC State serve?
Chipotle NC State offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is the Chipotle Mexican Grill located near NC State University?
It is located at 2316 Hillsborough St, on the corner of Hillsborough and Chamberlain, Raleigh, NC 27607.
What are the operating hours of Chipotle Mexican Grill at this location?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at NC State offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services at this location.
How can I place an online order for Chipotle NC State?
You can order online through the Chipotle app or by visiting their order website at https://order.chipotle.com/.
Is Chipotle NC State LGBTQ welcoming?
Yes, Chipotle Mexican Grill at NC State welcomes LGBTQ customers.
What nearby restaurants can I visit if I want a different cuisine around Chipotle NC State?
Nearby restaurants include Mezeh Mediterranean Grill for European cuisine, Jimmy John's for sandwiches, and Hibachi and Company for Japanese cuisine.
Are there any dessert places near Chipotle NC State for a sweet treat?
Yes, Baskin-Robbins and Insomnia Cookies are nearby options for ice cream and desserts after your meal.
Where can I get coffee or bubble tea near Chipotle NC State?
Dunkin' Donuts is nearby for coffee, and Moge Tee Raleigh offers bubble tea and smoothies close to Chipotle NC State.
Are there notable landmarks or parks near Chipotle Mexican Grill at NC State?
Yes, Hub Raleigh and The Hillsborough are local landmarks, and Compiegne Park is a nearby park for outdoor relaxation.