Chipotle Mexican Grill

3.4
1560 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Triangle Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6081 Capital Blvd, Raleigh, NC
27616, United States

Hours

Reviews

3.4
1,560 reviews
5 stars
619
4 stars
280
3 stars
161
2 stars
130
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling disrespected during their interactions.

Portion Sizes

Many customers complained about small portion sizes, often feeling shorted on ingredients, especially when ordering online.

Cleanliness

The restaurant was frequently described as dirty and poorly maintained, with reports of unsanitary conditions in both the dining area and food preparation areas.

Food Quality

While some customers enjoyed the food, many reported issues with overcooked or bland items, and several noted that the food did not meet their expectations.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate responses to customer complaints.
  • SK
    Stefan Kowalewski
    2 days ago
    2.0
    Honestly, I was very disappointed with the experience at this Chipotle. The music was pretty loud, it was very difficult to hear the people behind the counter. It made it nearly impossible to sit inside and have a conversation with anyone. We decided to eat outside. Outside, there weren't enough chairs - there were for tables and a total of three chairs. Thankfully the staff let us take a chair from inside outside. Next, the tables were filthy dirty. Yes, it's November and they probably don't have a lot of people eating outside. But at least wipe down the tables once a day. I had to go inside, wet a few napkins, and wipe the table down myself. The napkins were literally black when I was wiping the table. Another problem was the lack forks! Hard to eat a Carne Asada Bowl with a spoon. At least let people know you don't have forks so they can make an informed decision when ordering. About the only positive was the good was tasty. It could have been warmer. Come to think of it, maybe it cooled down when I was cleaning the table. Regardless, it was good. With the number of Chipotles in the area, and the number of other places to eat, I don't think I'll be back to this location.
  • JL
    Jonathan Lopez
    3 days ago
    2.0
    They need to be more professional with the customers and also keep the restaurant clean. Rice was not cooked properly straight mush on a plate
  • TT
    Toya Turner
    Nov 17, 2025
    1.0
    This is the worst Chipotle I have been to so far. This was my friend's first time eating there and told him, "most Chipotle's are not like this." Only 2 tables were clean, the trashcans were literally overflowing, the drink machines were not working (nothing good was going to come out those spouts!🙅🏾‍♀️) The staff looked like they had given up on life as well. I left quickly!
  • WF
    Wake Felts
    Nov 3, 2025
    1.0
    This is the worst chipolte I’ve ever been too. I made a google account just to say this it was that bad. Staff didn’t listen or hear me and I looked away for one second and got the wrong item in a bowl so they had to remake it and were pissed they had to do that like it was my fault. Both times the portion was smaller than any chipolte has done. Had empty items. Didn’t ask if I wanted a drink and were rushing. The drink station was filthy no lids or forks had to ask for a both and it was like a terrible inconvenience. While all that was going on another customer asked to recycle a bottle and when they said it was trash and he walked away they just started bantering amongst eachother saying how stupid he was. I know one customer won’t make a difference but that’s definitely the last time I go to that one.
  • JZ
    Josh Ziegler
    Nov 3, 2025
    2.0
    Probably the worst portion sized of any Chipotle I’ve been too. From their bags of chips, to the scoops of meat, even to the rice. Actually kind of shocking how little food you get. Please go to the Chipotle off Falls of the Neuse it’s about ten minutes away, and you actually get what you pay for.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill in Triangle Town Center located?

Chipotle Mexican Grill is located at 6081 Capital Blvd, Raleigh, NC 27616.

What are the operating hours of Chipotle Mexican Grill at Triangle Town Center?

Chipotle is open daily from 10:45 AM to 11:00 PM.