Chipotle Triangle Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling disrespected during their interactions.
Portion Sizes
Many customers complained about small portion sizes, often feeling shorted on ingredients, especially when ordering online.
Cleanliness
The restaurant was frequently described as dirty and poorly maintained, with reports of unsanitary conditions in both the dining area and food preparation areas.
Food Quality
While some customers enjoyed the food, many reported issues with overcooked or bland items, and several noted that the food did not meet their expectations.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate responses to customer complaints.
SK
Stefan Kowalewski
2 days ago
2.0
Honestly, I was very disappointed with the experience at this Chipotle.
The music was pretty loud, it was very difficult to hear the people behind the counter. It made it nearly impossible to sit inside and have a conversation with anyone. We decided to eat outside.
Outside, there weren't enough chairs - there were for tables and a total of three chairs. Thankfully the staff let us take a chair from inside outside. Next, the tables were filthy dirty. Yes, it's November and they probably don't have a lot of people eating outside. But at least wipe down the tables once a day. I had to go inside, wet a few napkins, and wipe the table down myself. The napkins were literally black when I was wiping the table.
Another problem was the lack forks! Hard to eat a Carne Asada Bowl with a spoon. At least let people know you don't have forks so they can make an informed decision when ordering.
About the only positive was the good was tasty. It could have been warmer. Come to think of it, maybe it cooled down when I was cleaning the table. Regardless, it was good.
With the number of Chipotles in the area, and the number of other places to eat, I don't think I'll be back to this location.
JL
Jonathan Lopez
3 days ago
2.0
They need to be more professional with the customers and also keep the restaurant clean. Rice was not cooked properly straight mush on a plate
TT
Toya Turner
Nov 17, 2025
1.0
This is the worst Chipotle I have been to so far. This was my friend's first time eating there and told him, "most Chipotle's are not like this." Only 2 tables were clean, the trashcans were literally overflowing, the drink machines were not working (nothing good was going to come out those spouts!🙅🏾♀️) The staff looked like they had given up on life as well. I left quickly!
WF
Wake Felts
Nov 3, 2025
1.0
This is the worst chipolte I’ve ever been too. I made a google account just to say this it was that bad. Staff didn’t listen or hear me and I looked away for one second and got the wrong item in a bowl so they had to remake it and were pissed they had to do that like it was my fault. Both times the portion was smaller than any chipolte has done. Had empty items. Didn’t ask if I wanted a drink and were rushing. The drink station was filthy no lids or forks had to ask for a both and it was like a terrible inconvenience. While all that was going on another customer asked to recycle a bottle and when they said it was trash and he walked away they just started bantering amongst eachother saying how stupid he was. I know one customer won’t make a difference but that’s definitely the last time I go to that one.
JZ
Josh Ziegler
Nov 3, 2025
2.0
Probably the worst portion sized of any Chipotle I’ve been too. From their bags of chips, to the scoops of meat, even to the rice. Actually kind of shocking how little food you get. Please go to the Chipotle off Falls of the Neuse it’s about ten minutes away, and you actually get what you pay for.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill in Triangle Town Center located?
Chipotle Mexican Grill is located at 6081 Capital Blvd, Raleigh, NC 27616.
What are the operating hours of Chipotle Mexican Grill at Triangle Town Center?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Triangle Town Center offers both in-store pickup and delivery services.
How can I place an online order at Chipotle Triangle Town Center?
You can place an online order through Chipotle's official ordering website or their app available on the Apple App Store.
Can I earn rewards or get special offers from Chipotle Triangle Town Center?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is the Chipotle Mexican Grill at Triangle Town Center LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ customers.
What nearby places can I visit before or after dining at Chipotle Triangle Town Center?
You could visit Designer Brows for beauty treatments, Posh Nails for nail care, or Panera Bread for coffee and bakery items nearby.
Are there other dining options near Chipotle Triangle Town Center?
Yes, nearby dining options include Vera Pizza&Grill, Petra Grill (Mediterranean), Tropical Smoothie Cafe, and Kooben Taquería (Mexican).
Can I combine a visit to Chipotle with errands nearby?
Yes, near Chipotle you can shop at ALDI USA grocery store, visit FedEx Office for shipping or printing needs, or get your tires serviced at Just Tires.
How can I contact Chipotle Mexican Grill at Triangle Town Center?
You can call them at +1 919-322-3290 or email at nc.2386.Triangle@chipotle.com for inquiries.