Chipotle Falls of Neuse is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported that the restaurant was dirty, with food on tables and floors, overflowing trash cans, and a general lack of cleanliness.
Portion Sizes
Many reviews indicated that portion sizes have been inconsistent and smaller than expected, leading to dissatisfaction among customers.
Customer Service
Customer service experiences varied widely, with some employees praised for their friendliness and efficiency, while others were criticized for rudeness and lack of attentiveness.
Food Quality
While some customers enjoyed the food, others reported issues with flavor, undercooked rice, and incorrect orders, leading to mixed reviews on food quality.
GL
George Lockhart
2 days ago
1.0
I’m not gonna completely knock this place but I gotta say the good thing first the food was excellent. I got a protein steak bowl with chips and it was pretty good. Not a bad part. The service was horrible. The staff was standing there when I walked in looking at me like I was a alien or a zombie from a different planet no greeting or Smile on Their faces like they didn’t even want to be there cashier was looking mean & The women making chipotle bowls Was looking like why is he in here type of thing I was like wow! Never had horrible customer service like this They did take my order walked up. What do you want in the bowl? Not even polite at all and just doing my food inside of the bowl, not even trying to do it with care! Also, dining area was filthy food everywhere drinks, cups all scattered everywhere! They had like they haven’t cleaned in like three days and that place fountain with the fountain drinks look horrible so I got a bottle drink! Probably won’t be returning there unless they get better management & workers!!
CM
Christopher Martin
3 days ago
3.0
Slow service. Music too loud. Worst of all, the parking lot was scary. There are no lights in the parking lot.
AV
Ashley Vaughan
3 days ago
3.0
Idk what going on but I’ve been ordering from this same location since I’ve moved down here. And lately the rice been undercooked. What y’all doing know how to boil rice?
CR
Chandra Riley
Jan 4, 2026
1.0
The Asian girl working in there is very rude want be patronizing this place anymore
KK
Keiron
Dec 29, 2025
2.0
I went to get some food around 8 and the door is locked. The sign on the door said they closed at 8 for New Year’s Eve… on December 29th? What am I missing???
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Falls of Neuse offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at Falls of Neuse?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Falls of Neuse provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle from the Falls of Neuse location online?
You can order online via their website at https://order.chipotle.com/ or through their mobile app available in the Apple App Store.
Is Chipotle Mexican Grill at Falls of Neuse welcoming to LGBTQ customers?
Yes, the restaurant welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in Raleigh, NC?
It is located at 6102 Falls Of Neuse Rd, Raleigh, NC 27609.
Are there any beauty or spa services near Chipotle Mexican Grill at Falls of Neuse?
Yes, nearby beauty and spa options include Silk Skin Beauty Spa, HairOlogy by Tonianne and Krysti, Lets Talk Hair 2day, Salons By Jc, The Parlor at North Ridge, and Christina Childers Hair Stylist.
What other dining options are near Chipotle at Falls of Neuse?
Nearby dining options include Papa Murphy's Take 'N' Bake Pizza, Hardee's, Capital Creations Gourmet Pizza, Starbucks, Jersey Mike's Subs, CAVA, Chopt Creative Salad Co., Houlihan's, North Ridge Pub, Burger 21, Cafe tiramisu, and Buffalo Wild Wings.
Are there any financial or banking services close to Chipotle Falls of Neuse?
Yes, nearby financial services include PNC bank and CashPoints® ATM, as well as mortgage brokers like Supreme Lending - East Coast Supreme Team and New Penn Financial corporate office.
Can I find dry cleaning and laundry services near Chipotle at Falls of Neuse?
Yes, dry cleaning and laundry services nearby include Brothers Cleaners and Tide Dry Cleaners Raleigh.