Business Details
About
Mexican Restaurant
Chipotle Pleasant Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,003 reviews
5 stars
386
4 stars
184
3 stars
106
2 stars
77
1 star
250
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported unsanitary conditions, including dirty counters and floors, leading to concerns about food safety.
Service Quality
Many reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, including undercooked rice and stale chips.
Portion Sizes
Several customers complained about small portion sizes and inconsistency in servings, often feeling they were not getting value for their money.
Management Issues
Reviews indicated a lack of effective management, with reports of unprofessional behavior from staff and inadequate responses to customer complaints.
- NMNina Miller5 days ago1.0The dirtiest place I've ever walked into, no customer service. Never ever again.
- DRDerrick RavenellNov 9, 20251.0By far the worst location you can go to. Its very clear nobody that works here wants to work here. Everyone has an attitude and it feels like an inconvenience that a paying customer is here. The dining area is never clean. I asked the lady making my bowl for a side of salt. She literally lied and said they dont have salt. Like what do u salt your chips with... dont worry I will spend my money at another location.
- TTTravelFoodie4lifeOct 14, 20253.0Not the cleanliness. I am starting to believe all of the Chipotles need a change in staff. This was the second 1 in 2 weeks different cities that I was not impressed with. I will just give them a break for awhile until I feel they get it together. If you don't have customers you have time to clean and prep, I am just saying.
- AMAlexander MatekoOct 11, 20251.0Don't come here if you value your health. Came in and saw the dude was sounding through the corn (or whatever), with his bare hands. The place is a pigsty, food on the floor, scattered around the dirty counters. Don't know about you, but I'm not risking a germ.
- CHCarrie HallOct 7, 20251.0Came in today because this used to be one of my favorite locations. The taller gentleman cooking was on his phone then proceeded to put in his headphones and then gloves and salt the veggies. Not a hand wash in sight. Yuck! We walked out.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Pleasant Valley serve?
Chipotle Pleasant Valley offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 6602 Glenwood Ave?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Pleasant Valley offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Can I order Chipotle Pleasant Valley's food online?
Yes, you can order online through their website or their app available on the Apple App Store.
Where is Chipotle Mexican Grill Pleasant Valley located?
It is located at 6602 Glenwood Ave in the Hanes Mall Shopping Center, Raleigh, NC 27612.
Does Chipotle Pleasant Valley accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering and catering delivery services.
Is Chipotle Pleasant Valley welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What other dining options are near Chipotle Mexican Grill Pleasant Valley?
Nearby dining options include Bazil Indian Cuisine, Neo-Asia Restaurant, Wendy's, Chick-fil-A, Lone Star Steakhouse & Saloon, Pupusas La Estrellita, and Burger King.
Which nearby places can I visit for shopping when I come to Chipotle Pleasant Valley?
You can visit Townridge Shopping Center, The Tilted Stage Costume Shoppe, and Big Lots, which are located near Chipotle Pleasant Valley.
Are there any nearby services or medical facilities when visiting Chipotle Pleasant Valley?
Nearby services include Jenny Craig Weight Loss Center, Bassiri Eye Care, MyEyeDr., Spectrum, Republic Finance, and UPS Access Point location.