Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.4
(1034 reviews)

Business Details

6602 Glenwood Ave, Raleigh, NC
27612, United States
(919) 781-5115

About

Mexican Restaurant
Chipotle Pleasant Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6602 Glenwood Ave, Raleigh, NC
27612, United States

Hours

Reviews

3.4
1,034 reviews
5 stars
397
4 stars
188
3 stars
107
2 stars
80
1 star
262

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's unsanitary conditions, with dirty dining areas and food preparation spaces being a common complaint.

Staff Attitude

Customer feedback indicated a lack of professionalism and friendliness among staff, with many describing employees as rude or disinterested.

Food Quality

While some customers enjoyed the food, many reported issues with food quality, including undercooked rice, stale chips, and inconsistent portion sizes.

Service Issues

Several reviews mentioned long wait times, incorrect orders, and poor management, leading to a frustrating customer experience.
  • JA
    José alejos
    Feb 17, 2026
    1.0
    It’s no posible that always when it’s remain 1 and a half hour to close they’re out of the half of the ingredients, it’s already happen 4 diferent times, I don’t know what’s happen but they change the old employee for very bad people, this was my favorite chipotle cause it’s close to my house, but definitely I don’t come back again
  • MH
    Matt Haines
    Feb 17, 2026
    5.0
    Really nice staff. The food is perfect & cooked flawlessly. They even have booths so you get more privacy & elbowroom. They had everything hot too!
  • RM
    Roxanne Moe
    Feb 12, 2026
    1.0
    I placed a pickup order 20 mins in advance and it was 30 minutes late. Nobody was making orders the staff was just messing around. Food tasted old and the dining room was dirty as hell. Don’t go here
  • DM
    Debir Medina
    Feb 9, 2026
    1.0
    Employee was extremely rude, I order chips and guacamole on the app and had to wait over 15 minutes, 2 employees were on their phone the whole time while I waited for my order, mind you the place was empty and he told me they were so busy so it was going to take more time, last time I’m coming to this location, now I know why it is 3 stars
  • LS
    liz schrumm
    Feb 2, 2026
    2.0
    I know this location has a lot of positive reviews, but unfortunately that wasn’t my experience. The dining area was dirty, with tables that hadn’t been wiped down, which immediately set the tone. Cleanliness should be a basic standard, especially in a restaurant. The food quality did not live up to the price point, and overall it felt overpriced for what was served. Customer service was also lacking and didn’t feel attentive. I’m giving two stars because it clearly has fans and potential, but based on my visit, improvements are needed in cleanliness, value, and service.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: