CAVA

4.4
818 reviews

About

Mediterranean Restaurant
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
6004 Falls of Neuse Road, Raleigh, NC
27609, United States

Hours

Reviews

4.4
818 reviews
5 stars
640
4 stars
52
3 stars
31
2 stars
31
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their excellent and friendly service, particularly highlighting employees like Luis, Ms. B, and Jaquan.

Food Quality

While some customers enjoyed the fresh and tasty food, there were multiple complaints about undercooked rice and missing ingredients in orders.

Order Accuracy

Several reviews mentioned issues with missing items or incorrect orders, indicating a lack of consistency in order fulfillment.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty tables and unstocked supplies during their visits.

Management Response

Feedback indicated that management was sometimes unhelpful or dismissive when addressing customer complaints, leading to dissatisfaction.
  • RM
    Runway Brides Manager
    1 day ago
    3.0
    Great Looking place. First tried this brand a couple months ago in CA. Good to see it on East Coast. The only thing is, I remember the food temperature being hotter. The toppings are cold sure but the base: The rice and chicken should be hot. Its the warm contrasting the cold of the toppings that makes it refreshing--unless Mediterranean Meals are just more chilled overall(?). Even the side of Pita wasnt warm. That's the only thing they may want to work on food wise. Cucumber Mint lemonade is wonderful
  • SY
    Sarah Young
    2 days ago
    1.0
    To go orders aren't even half full. For over $13 I expect it to at the very least have more rice. The amount of individual toppings given is appalling.
  • PR
    Perla Rubio
    Nov 2, 2025
    5.0
    The best cava location in the RDU area. Atmosphere is nice and clean, food is always fresh, definitely recommend.
  • EC
    Evelyn Castaneda
    Nov 2, 2025
    5.0
    Food was delicious! Great atmosphere and amazing customer service! Will definitely return!
  • MP
    Marie Perez
    Oct 18, 2025
    1.0
    I visited CAVA earlier today around 4 at this location, and unfortunately, my experience was very disappointing. The rice in my bowl was extremely hard and seemed undercooked. I spoke with an employee, who was kind enough to offer a replacement bowl, but the second serving had the exact same issue. When I brought this to the manager's attention, she was not helpful. Instead of properly addressing the situation, she offered me a small sample bowl of extra rice, even though I had shown her my full plate of uncooked rice. This response felt dismissive and unprofessional. Serving undercooked food is a serious concern, especially in a fast-casual restaurant, and I hope the management takes this feedback seriously to ensure better quality and customer service.

Frequently Asked Questions About CAVA

What type of cuisine does CAVA specialize in?

CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.

What are the operating hours of CAVA at 6004 Falls of Neuse Road?

CAVA is open daily from 10:30 AM to 10:00 PM.