Many customers praised the staff for their excellent and friendly service, particularly highlighting employees like Luis, Ms. B, and Jaquan.
Food Quality
While some customers enjoyed the fresh and tasty food, there were multiple complaints about undercooked rice and missing ingredients in orders.
Order Accuracy
Several reviews mentioned issues with missing items or incorrect orders, indicating a lack of consistency in order fulfillment.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty tables and unstocked supplies during their visits.
Management Response
Feedback indicated that management was sometimes unhelpful or dismissive when addressing customer complaints, leading to dissatisfaction.
RM
Runway Brides Manager
1 day ago
3.0
Great Looking place. First tried this brand a couple months ago in CA. Good to see it on East Coast. The only thing is, I remember the food temperature being hotter. The toppings are cold sure but the base: The rice and chicken should be hot. Its the warm contrasting the cold of the toppings that makes it refreshing--unless Mediterranean Meals are just more chilled overall(?). Even the side of Pita wasnt warm. That's the only thing they may want to work on food wise. Cucumber Mint lemonade is wonderful
SY
Sarah Young
2 days ago
1.0
To go orders aren't even half full. For over $13 I expect it to at the very least have more rice. The amount of individual toppings given is appalling.
PR
Perla Rubio
Nov 2, 2025
5.0
The best cava location in the RDU area. Atmosphere is nice and clean, food is always fresh, definitely recommend.
EC
Evelyn Castaneda
Nov 2, 2025
5.0
Food was delicious! Great atmosphere and amazing customer service! Will definitely return!
MP
Marie Perez
Oct 18, 2025
1.0
I visited CAVA earlier today around 4 at this location, and unfortunately, my experience was very disappointing. The rice in my bowl was extremely hard and seemed undercooked. I spoke with an employee, who was kind enough to offer a replacement bowl, but the second serving had the exact same issue. When I brought this to the manager's attention, she was not helpful. Instead of properly addressing the situation, she offered me a small sample bowl of extra rice, even though I had shown her my full plate of uncooked rice. This response felt dismissive and unprofessional. Serving undercooked food is a serious concern, especially in a fast-casual restaurant, and I hope the management takes this feedback seriously to ensure better quality and customer service.
Yes, CAVA welcomes families, has high chairs, and offers wheelchair accessible entrances, parking, seating, and restrooms.
Where can I view CAVA's menu and order online?
You can explore the menu and order ahead at https://order.cava.com/stores or view the menu at https://cava.com/menu.
What are some nearby restaurants to CAVA where I might enjoy other dining options?
Nearby restaurants include Houlihan's (American cuisine), Chopt Creative Salad Co. (salad bar and vegetarian), Cafe Tiramisu (Italian), Salt & Lime Cabo Grill (seafood and American), Chipotle Mexican Grill, and Tribeca Tavern (burger restaurant).
If I'm visiting CAVA, what nearby places can I check out for shopping or personal care?
Nearby, you can visit North Ridge Shopping Center for shopping, SalonCentric for beauty supplies, European Wax Center and Silk Skin Beauty Spa for spa services, and HairOlogy and Lets Talk Hair 2day for hair salon and barber services.
Are there convenient financial services near CAVA?
Yes, nearby financial services include Wells Fargo Bank, Supreme Lending - East Coast Supreme Team, New Penn Financial, Coinstar, Western Union, and First National Bank ATM.