Customers consistently praised the food for being fresh, delicious, and flavorful, with many highlighting the variety of options available.
Customer Service
The staff received numerous compliments for their friendliness, attentiveness, and helpfulness, particularly highlighting employees like Teresa, Melissa, and Alex.
Cleanliness
Many reviews noted the clean and welcoming atmosphere of the restaurant, contributing to a positive dining experience.
Service Speed
Customers appreciated the quick service, with several mentioning that their orders were prepared efficiently even during busy times.
Inconsistencies
Some feedback indicated issues with order accuracy and portion sizes, as well as a few instances of poor management behavior.
LO
Leonardo De Oliveira
1 day ago
5.0
Frequent here often. Lovely staff and food is always cooked right. London is great as well!
TS
Tina smith
3 days ago
5.0
Theresa! Was amazing with her beautiful smile tonight. She greeted us with such grace and kindness as she took our order. We received got fresh chicken and didn’t mind waiting for it. We handed her a tip, and she was so nice in taking it and then proceeded to change out her gloves to continue with our order. I loved it. So fresh and clean. Very clean place and friendly staff. The twins. $2♥️. Thank you so much Theresa. Cava on mercantile in Raleigh. Friday night fun.
DR
Douglas Ross
Jan 2, 2026
5.0
Melissa was super nice and helpful! Greeted me with a smile made an awesome bowl. Highly recommend Cava!
SW
Shakeila Williams
Jan 1, 2026
5.0
Love this place so much the food is amazing and the service was top tier… please come out and try this amazing place
NM
Nick Margroff
Dec 28, 2025
1.0
Cava is great but this location is rough. The employees always seemed annoyed/overworked. The drink cooler has sounded like a car engine for months. Now 95 health score. Doesn’t seem like anyone cares.
CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 1100 Mercantile Drive, Ste 100, Raleigh, NC 27609, USA.
What are the operating hours of CAVA?
CAVA is open daily from 10:30 AM to 10:00 PM. It is closed on November 27, December 24, and December 25.
Does CAVA offer delivery or takeout services?
Yes, CAVA offers both delivery and takeout services.
What payment options are accepted at CAVA?
CAVA accepts American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is CAVA family-friendly and accessible for children?
Yes, CAVA welcomes families and children, offers a children's menu, high chairs, and provides wheelchair-accessible entrances, seating, and restrooms.
How can I order from CAVA online or via mobile apps?
You can order online at https://order.cava.com/stores or use the CAVA app available on Android and iOS platforms.
Are there any nearby places to visit before or after dining at CAVA?
Yes, nearby places include Midtown East shopping center for retail and groceries, Nail Kitchen for beauty services, and The NOW Massage Midtown Raleigh for spa and massage therapy.
Where can I grab coffee near CAVA?
Starbucks is nearby, offering coffee and smoothies, making it a great spot to visit before or after your meal at CAVA.
Are there fitness centers close to CAVA for a workout option?
Yes, Row House Fitness, ISI Elite Training, Club Pilates, and StretchLab are nearby gyms and fitness centers to consider before or after dining at CAVA.