Caribou Coffee

4.3
919 reviews
Four coffee drinks with whipped cream and cold foam, plus two breakfast bowls of eggs and veggies on a table.

About

Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Caribou Coffee
3300 Duraleigh Road, Raleigh, NC
27612, United States

Hours

Reviews

4.4
917 reviews
5 stars
601
4 stars
165
3 stars
68
2 stars
37
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, although some noted inconsistencies in service speed and accuracy.

Coffee Quality

While many enjoyed the coffee, there were complaints about inconsistency in taste and temperature, with some drinks described as burnt or cold.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the restrooms, which detracted from the overall experience.

Atmosphere

The shop's cozy and inviting atmosphere received positive feedback, making it a preferred spot for relaxation and work.

Menu Variety

Customers appreciated the variety of drinks and food options, but some expressed disappointment over the lack of certain items and dietary accommodations.
  • JL
    James Lundy
    3 days ago
    1.0
    Very nice place inside and out. Service is less than desirable. The gentleman that took my order was not friendly and seemed like I was an inconvenience for being there. The bagel sandwich I got was terrible. It was hot but the rubbery bagel and undercooked bacon was inedible. Guess I’ll stick to coffee only.
  • TE
    Ted Evans
    4 days ago
    1.0
    Find another coffee shop that gives you what you order. Never thought I'd be steering people away from Caribou. At least this spot in particular isn't worth your money. There is a Starbucks literally across the street and a Biggby down the road that will give better service.
  • LG
    Lynee' Grace
    Dec 18, 2025
    5.0
    My first time back to a Caribou in many years (unfortunately - glad to be make in the triangle!) Anyway, this location is beautiful and I want to thank Brooke so much for her smile, kindness and her super happy mood which is so contagious! I am now in a great mood with a yummy latte and an added bonus a bag of Reindeer blend!!
  • NS
    Nova Star
    Dec 11, 2025
    5.0
    Very friendly costumer service - but wish the lattes could be hotter. However, not the fault of the staff. Not sure why it’s lukewarm by the time I got home (six minutes away)
  • SL
    Stephen Smith/CEU Locker
    Dec 4, 2025
    2.0
    Just learned this place does not have butter to go along with their baked goods! How hard is it to keep individually wrapped butter for your bagels and other bakery goods? What is wrong with this company?? this Caribou location has fallen so far, it needs to be closed at this point

Frequently Asked Questions About Caribou Coffee

What are the operating hours for Caribou Coffee at 3300 Duraleigh Road, Raleigh?

Caribou Coffee is open every day from 6:00 AM to 6:00 PM. On holidays like November 27 and December 24, it closes early at 2:00 PM.

Does Caribou Coffee offer delivery and pickup services?

Yes, Caribou Coffee provides in-store pickup, delivery, same day delivery, and no-contact delivery options.