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Burger King

3.2
(774 reviews)

Business Details

3955 New Bern Ave, RALEIGH, NC
27610-1332, United States
(252) 215-5742
https://burgerking.com/

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 3955 New Bern Ave. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in RALEIGH, NC serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
3955 New Bern Ave, RALEIGH, NC
27610-1332, United States

Hours

Reviews

3.2
774 reviews
5 stars
240
4 stars
154
3 stars
116
2 stars
79
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and mistakes with orders.

Food Quality

Inconsistent food quality was noted, with some customers receiving cold or stale items.

Atmosphere

The restaurant's atmosphere was criticized for being drab and uninviting, with cleanliness issues reported.

Order Accuracy

Frequent complaints about incorrect orders and missing items were highlighted.

Speed of Service

Service speed varied, with some customers experiencing long wait times, especially at the drive-thru.
  • VG
    Victor & Margie Gibson
    Feb 21, 2026
    4.0
    Fries were great!
  • KG
    KIKI G
    Feb 3, 2026
    1.0
    Got my chicken wrap and it was Ice freaking cold this place sucks
  • CC
    Chris Cloudz
    Jan 19, 2026
    1.0
    Hispanic lady has nasty attitude. She doesn't know how to operate register. To do a split payment. And gave me same order of old fries TWICE. THE HISPANIC AFTER ME IN LINE GOT FRESH FRIES
  • BM
    Brenan Martinez
    Jan 3, 2026
    5.0
    Big family drive-through order, and everything was correct! Food was hot and fresh, and the employees were kind. A genuinely great fast food experience.
  • DC
    DP C
    Jan 2, 2026
    1.0
    I went to the Burger King on Newbern in Raleigh around 1:30 PM today. I was order # 97. The customer service was so so, nothing great but not rude. This is a brand new store and I must say it is so drab. Talk about minimal corporate crap. Not a painting in the place so monotone it’s ridiculous. It’s like you’re at the dentist. Even the dentist has more pictures and character than this. The reason why I’m upset is they forgot my chicken sandwich. I looked real quick in the bag saw two burgers figured it was a sandwich underneath that but it was the ketchup packets. Also the french fries I got the value and it was only a few literally like nine fries. To make matters worse, the buns were stale on the burgers, and everything was ice cold. I wanted to do the survey but they did not give me a receipt. So I do not know the store number. Every time I try to Google it I get the phone number of course. I tried calling the store four times and the number posted online is wrong. So this is my last resort since I can’t call and with out the store identifying number I can’t do the survey. So I’m leaving my gripe here. BK just lost a customer.

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator

Brand Certified Facts from Burger King

Burger King partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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